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Villas at Arden Hills Resort Club & Spa

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Villas at Arden Hills Resort Club & Spa
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Reviewed 4 weeks ago via mobile

Spend the night with my family there... I find the service terrible... there was no ref, no staff available to help you during the night nor welcome you.... During morning, because that's where my sister had her wedding, the staff help themselves with the food at the reception, whereas we were not allowed to bring home the excess food during...

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Thank delie dell C
Reviewed 17 July 2016

After spending over $600 for a night in the B&B and the "Head to Toe" spa treatment, the staff abandoned my wife so that she missed her lunch (which was prepaid) then had the gall to tell her they could refund it or send it home with her in a doggy bag. They also failed to tell her about the...

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6Thank Brandon B
Sacramento, California
Reviewed 31 May 2016 via mobile

First, the good stuff: first-class rooms, quiet location; access to extensive athletic and spa facilities. The grounds are lovely at the athletic club itself. Now, the room-for-lots-of-improvement stuff: SERVICE! As mentioned in previous reviews, this place is poorly managed (as evidenced by the over-promising web advertising--see above reviews). The system of checking in guests is poorly handled and awkward, not...

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3Thank SacAnnie
Roseville, California
Reviewed 26 March 2016

Arden Hills is so stylist & beautiful. They have everything to offer; great spa, food and ambience. The rooms are so quaint, warm and inviting along with a first class Spa. The Spa is one of the best!

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1Thank Maggi330
los angeles
Reviewed 9 March 2016

When getting services at the spa they give you lockers in a super crowded locker room with the members who are none too happy that you are there and will give you an earful about how awful the club is, and all the failures of the management. You have to share all the spa amenities with the members, the hot...

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5Thank pt0
Hillsborough, California
Reviewed 4 March 2016

I have never reported a bad review about anything. This experience left me so upset I want people to very aware before they book a room here. Two weeks ago I made a reservation and upon arrival they could not get the computer reservation system up at that point pretty much tried to tell me to go elsewhere. It was...

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6Thank Hotelbumm
Santa Fe, New Mexico
Reviewed 4 June 2015

Stay here if you want to feel like royalty. The staff here (at the Villas, the resort, and the spa) are extremely courteous and helpful. The villa rooms are spacious and comfortably ornate. The breakfast is specially prepared at the guests' request. I wish we had stayed longer so I could have eaten more breakfast offerings. The outdoor 50 meter...

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Thank Ellen K
Reviewed 22 March 2015 via mobile

After the glossy website pulled me in I'm sad to report this place has zero integrity. We rented the beautiful Capri suite for spring break looking forward to the publicized amenities only to learn upon arrival that the kids pools were not open, the slides not working, and the poolside restaurant and bar closed. No cabanas. Nothing. Why didn't they...

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22Thank Kelsey F
Sacramento, California, United States
Reviewed 6 February 2015

This review is as to the club in general. It is made by a former member of the resort club whose membership was for more than twenty years. It is made to identify the deterioration of the club's culture and original commitment to service. A resort club must have quality, commitment to excellence, and service that reflects this commitment. Arden...

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7Thank Michael H
San Francisco, California
Reviewed 3 December 2014

This review is for the spa facilities at the resort. I went here with some family and friends for a spa birthday party. We were to have a day of massages, facials, lunch, and use of spa facilities. Check in was very easy and they did make sure to be as accommodating as possible. We had a party of 4...

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Thank Desiree M

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
In your room
  • Air Conditioning
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Treat yourself-or your guests and clients to a retreat at The Villas at Arden Hills, a World-Class bed and breakfast inn. The opulent decor is reminiscent of southern Italy or the Provencal region of France with its sweeping iron marble staircase, wood beam ceilings, stone fireplaces, lavish bathtubs and richly designed rooms. Guest are treated to a gourmet breakfast and traditional Afternoon Tea. With full access to Arden Hills' restaurants, swimming pools, tennis courts, fitness pavilion and wellness seminars, you can stay in luxury as you enjoy the many pleasures of Sacramento'€™s premier wellness resort. ... more   less 

Additional Information about Villas at Arden Hills Resort Club & Spa

Address: 1220 Arden Hills Ln, Sacramento, CA 95864-5378
Region: United States > California > Sacramento
Price Range: $251 - $314 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Questions & Answers

Here's what travellers have asked, with answers from Villas at Arden Hills Resort Club & Spa staff and other travellers.
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Williams, California
6 months ago

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Questions? Get answers from Villas at Arden Hills Resort Club & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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