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BEST WESTERN PLUS Executive Inn

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BEST WESTERN PLUS Executive Inn
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194 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Reviewed 12 January 2017

The Staff is absolutely amazing, kind and helpful. Top notch customer service. Any question I had about the area what to eat, where to shop or places to have fun they had an answer with directions for me.

Review collected in partnership with Best Western
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Helpful?
Thank 778shawna
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are very happy to hear that you had a great stay with us. Our staffs do try their best to offer our guest with the best service during their stay with us. Thank you again for your feedback, we will make sure that our team keeps up...

tokyo, Japan
Reviewed 8 January 2017

I'm glad I was introduced to a very clean room. I did not smell in the non-smoking room, I could sleep comfortably listening to heating. There was a national highway just around the corner, and I was concerned about the noise when opening the door. There are not many kinds of breakfast, but there is almost what you want to...

Review collected in partnership with Best Western
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Helpful?
Thank 930yom
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are glad that you enjoyed the cleanliness of our rooms during your stay with us. I am glad to hear that you understand the choices we offer for our breakfast items. We do try our best to offer what the guest would look for during breakfast. Thank...

The Hague, The Netherlands
Reviewed 20 December 2016

We have stayed at Best Western Plus before and are happy with their price/quality. First good thing about this hotel: the Staff is friendly and the room (once you are inside) is clean and comfortabel, breakfast is good. We booked a standard room and then you get a room at the outside, the hallway is open and feels like it...

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Helpful?
Thank Traveldreamers11
BestW_12, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Hi, so sorry to hear about the issues you experienced with noise in your room. We do try to address any guest concerns as best we can during a stay, and we will continue to work on improving the guest experience. We appreciate your feedback, and we hope you give us another chance in the future to make it right....

Reviewed 8 December 2016

Everyone I encountered had a cheerful disposition and seemed genuinely happy to help their Guests. Upon arrival, I was happy to see that the rooms included amenities such as robes & slippers. When I called to the Front Desk to report that the shower head wasn't working properly, three Maintenance workers arrived soon thereafter and got right to work as...

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Helpful?
1Thank Dallas C
Best Western-Ex... I, Management Team at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Dallas for your positive feedback regarding your recent stay with us. We are glad that you were encountered with smiles during your stay with us. It's a pleasure to hear that you find the amenities in the room as a plus during your stay with us. I do apologize for the shower head not being able to work...

Los Angeles, California
Reviewed 6 December 2016

I have stayed in different hotels in different countries, and by far this hotel is my most favorite. Whenever I'm in the city, I would always choose to stay here. I really appreciate the staff's sincere and exceptional service. They are very warm and accommodating and it's definitely a plus that this is always consistent every time i go here....

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1Thank AnnaKristine0410
Best Western-Ex... I, Management Team at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Anna for your positive feedback regarding your recent stay with us. Your positive comment about your stay with us is definitely a plus for the whole time. We are all very glad that you enjoyed our amenities and the services our hotel offers our guest's. Your tip is very helpful to other travelers because we do have different...

San Jacinto, United States
Reviewed 5 December 2016

Hotel interior and exterior extremely clean and organized. Staff always service orientated with a smile. Excellent breakfast and servers. Numerous guest room amenities with that extra touch of class. Guest room fresh smelling with robe ,thick towels and a most comfortable bed. Front desk always eager to provide excellent customer care. Mrs Chang,GM a true professional. Truly a five star...

Review collected in partnership with Best Western
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Thank jamesnG6308BM
Best Western-Ex... I, Management Team at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you James for your positive feedback regarding your recent stay with us. It is always great to hear that our guest enjoyed their stay with us. We are happy to hear that you find the amenities we offer at the hotel a plus during your stay with us. We truly appreciate that you enjoyed your stay with us. Thank...

San Diego, California
Reviewed 23 November 2016

I have stayed in executive inn on several occasions and every time has been Superior. The service is exceptional and the quality of my stay is always tremendous. The customer service is second to none and the top person to my mind is Stanley who is exceptional.

Review collected in partnership with Best Western
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Helpful?
Thank harolds541
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Harold for your positive feedback regarding your recent stay with us. Your kind words on the service and the staff that helped you is a great push for our team. It is always nice to hear that our guest enjoyed and find the hotel superior during their stay with us. I am glad that Stanley left a great...

Reviewed 21 November 2016

BWP was able to accommodate my stay within my price range, the room was very suitable, and I felt safe and comfortable. There is many shops and restaurants around. the wi-fi worked with good strength.

Review collected in partnership with Best Western
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Helpful?
Thank 915candiw
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. It's already great to hear that our guest enjoyed their stay with us. Our team tries our very best to provide our guest with the best accommodations and of course feeling safe and comfortable is the key. Thank you again for your feedback, we will make sure that...

New Port Richey, Florida
Reviewed 10 November 2016 via mobile

The room was very luxury especially when the 2 Kaitlyn's brought the light show.I had the best Bachelor party with the most beautiful dancers in this area.Thank you Best Western for letting me get the autograph before they became famous.Thank you ladies!-Anthony

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Thank Anthony B
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Darlene for your positive feedback regarding your recent stay with us. It's always great that our guest enjoyed their stay with us for any events. I am glad you enjoyed the our guest rooms. Thank you again for your feedback, we will make sure that our team will keep up the good work to provide excellent service. We...

Reviewed 7 October 2016 via mobile

It was great, very clean and it is near a lot of Asian restaurants, other types of places to eat, and lot of night life things to do. The breakfast was okay I wish they offered more Variety of American breakfast...I did try the Chinese breakfast it was different and good. Everything was accessible and the room were comfortable. The...

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Helpful?
Thank Dinah M
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Dinah for your positive feedback regarding your recent stay with us. It's always great to hear that our guest enjoyed their stay with us. Thank you for letting us know regarding our breakfast items that we offer. I will definitely bring your opinion to our Management Team. Thank you again for your feedback, we will make sure that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Located near City of Industry, Walnut, Pomona business parks. 20 Minutes to Downtown Los Angeles and Anaheim Convention Center. Walking distance to 20 International Asian-inspired restaurants, grocery store, bank, shops. Free shuttle to Puente Hills Mall, Costco and local businesses within 3 miles. Complimentary American and Chinese breakfast daily. 24-hour lobby business center. Discount shuttle to LAX. Friendly and affordable. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Region: United States > California > Rowland Heights
Price Range: $159 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travellers.
10 questions
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over a year ago
Manchester, United Kingdom
Manchester, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors don't have headlights in their windows, and try and face away from the freeway.”
 of 5 bubbles droods, 15 Mar 2017 | Read review
“Get a high floor room”
 of 5 bubbles PSWong, 15 Mar 2017 | Read review
“Greatest place for disabled”
 of 5 bubbles Lobsterollsforever, 20 Feb 2017 | Read review
“Near very busy highway, ask for an expensive room inside.”
 of 5 bubbles Traveldreamers11, 20 Dec 2016 | Read review
“This hotel offers Asian as well as American breakfasts.”
 of 5 bubbles 383dallasc, 7 Dec 2016 | Read review
5 of 5