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Bokai Garden Hotel

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31 Reviews from our TripAdvisor Community

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Showing 26: English reviews
2 reviews
Reviewed 3 weeks ago via mobile

This is a cheap hotel so don't expect 5 stars. But the room was clean, the bathroom isn't the best and could do with a renovation but for the price paid it is certainly better than most backpackers I've stayed at and can be just as cheap as some. There are shops and restaurants across the road which was convenient... More 

Helpful?
Thank Amanda L
San Francisco, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2016

If I can give a negative star, this horrible hotel will has -2 stars. staffs were extremely rude with attitude. If you stay for several nights, prepay to trap you stay as they will not refund the money to you. Their way of operation is: "you can check out early, but no refund for the day that you are not... More 

Helpful?
Thank hans0927

Travellers are raving about these Rosemead hotels

New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 March 2016 via mobile

So maybe the beds and pillows were great with a good tv channel. But this is where it went bad : Moldy bathroom walls A random long dried hair on the bathroom wall that didn't belong to us because we saw it before we even took a shower The shower head looked moldy And the toilet didn't seem to be... More 

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1 Thank JGPI114
Clovis, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2016

Our two days over the new years eve was a very bad experience. So many things were wrong with the service and management. We started a list and after 11, we just wanted be out of the place. Never again. As we checked out, we met two more groups who were unhappy.

Helpful?
1 Thank MarkSheen
Los Angeles, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2015

Strange place. Weird, security gate entrance to the rooms. Wi-fi did not work. TV channels only local digital, mostly Asian and Spanish, no cable or news channels. No top sheet on the bed, just a bottom sheet and a blanket. Dirty closet with no door. Newer furniture, but it was already falling apart. Looks like an old dumpy hotel that... More 

Helpful?
2 Thank Cliff S
Bremerton, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2015

COCKROACHES!!! I found 7 cockroaches in this hotel. One large one in the drawer, the following day a small one in the drawer, a small one on the wall in bathroom, 2 small ones on the shower and 2 small ones on vanity. We reported this to staff and were offered a 10% off on next stay except we will... More 

Helpful?
1 Thank Janet N
Bremerton, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2015 via mobile

Was dissapointed that breakfast was toast and cereal. We booked room because breakfast was included. Also no coffee or tea in room. There is a tea/coffee pot to plug in and use. No ice machine. TV is programmed for mostly Chinese stations. Children were really noisy, running and screaming down walkway until 11pm. Found a cockroach in my drawer when... More 

Helpful?
Thank janet n
Ho Chi Minh
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 May 2015 via mobile

Good location if you want to be in San Gabriel area to enjoy all the Asian food. There is not much to say about the room because there's not much there. The bed is too soft to sleep on. No decorations or theme concept. The restroom is below standard. They don't even give you drinking water. The price is affordable... More 

Helpful?
Thank Thomashour
Vancouver, Canada
1 review
Reviewed 23 October 2014

We visited this place in June as a family of four. Even after 4 months, its hard not to forget our experiences at this place. Too much to comment, so in point form: Overall appearance: neglected facilities. Elevator did not have proper licensing posted, bubble gum stuck on elevator wall, dangling exit sign. We were booked in for 4 nights:... More 

Helpful?
Thank Jordan W
Los Angeles, California
Level Contributor
3 reviews
Reviewed 14 July 2014

This place is worst than the nastiest place you can imagine. There is mold in the bathroom, the tub is dirty. The room smelled. There is no free internet, or breakfast of any knid. The people at the front desk, pretend not to speak english when you complain. I had to go to target across the street to buy sheets,... More 

Helpful?
Thank Janet B

27 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Restaurant
Things to do
  • Hot Tub
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Bokai Garden Hotel

Address: 3633 Rosemead Blvd, Rosemead, CA 91770-2054
Region: United States > California > Rosemead
Price Range: $109 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bokai Garden Hotel 2*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Bokai Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are better, at least newly paint (but bathroom is original). avoid 3rd floor rooms. At least one bathroom has no hot water.”
 of 5 bubbles hans0927, 11 Jul 2016 | Read review
“Just don't book here-only way to get a good room sorry to say”
  • one of seven cockroaches found in hotel room
  • Gap at top of door allowed the cigarette smoke from the walkway to come in all night
  • another pic of cockroach
 of 5 bubbles 309janetn, 19 Jul 2015 | Read review
“Rooms at a different Hotel are better”
 of 5 bubbles janetb586, 13 Jul 2014 | Read review
“Go somewhere else”
 of 5 bubbles blevene99, 6 Jul 2014 | Read review
“a little tip of advice don't trust this Knights inn site !! don't waste your money ,go somewhere decent ,cleaner and better place this hotel needs a new makeover and gates.”
 of 5 bubbles 745lexief, 22 Jun 2014 | Read review
5 of 5
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