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BEST WESTERN Inn

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BEST WESTERN Inn
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626 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Reviewed 1 week ago via mobile

The hotel is clean and worth the money, but if u have to deal with the front desk staff, then u might have a problem. They seem to need to be retrained on how to deal with more than one RSVP. When me card didn't work 3 times they seemed dumbfounded. So if u stay here for the price, good...

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Helpful?
Thank Tim P
Management response:

Dear Tim P, Thank you for taking the time to leave a review about your stay. It is very concerning to management to hear that your expectations were not met during your recent trip, we will take the necessary steps to ensure every single one of our guests are treated like family. Is is important for us to make sure...

Eureka, California
Reviewed 2 weeks ago

Room was barely adequate. Had paper on bathroom floor. Thermostat poorly installed and could be moved around. Bed was lumpy. Room faced a freeway and the commute got underway at about 5 a.m. All in all a bad night;s rest. I think the problem is that the inn is in a really bad location for noise.

Review collected in partnership with Best Western
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Helpful?
Thank Jake W
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear Jake W, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do...

Orick, California
Reviewed 17 January 2017

This felt a bit sub-par from most of our other stays at Best Westerns. It wasn't horrible by any means, but just didn't feel as up to date or nice as others we have stayed. The breakfast was good, typical muffins, waffles, cereal and juices. Overall, Average.

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Helpful?
Thank Justin L
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear Justin L, Thank you for taking the time to leave such thorough and revealing feedback. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We want you to know that your voice is of utmost importance to us and we thank you again for taking the time...

Point Arena
Reviewed 16 January 2017

Rooms are always clean. We usually stay on our way home from traveling out of state. Friendly and available any time of night we arrive...I would say it is the best place in the area to get some rest before moving on...

Review collected in partnership with Best Western
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Helpful?
Thank Pete S
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear Pete S, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and hospitable experience. Thank you for your loyalty. We look forward to seeing...

Sutter Creek, United States
Reviewed 12 January 2017

Room was not very clean- ring marks on tables, excess hair in bathroom, splatter marks on inside bathroom door, label removed from lotion or conditioner -we did not open the bottle to find out. Plus side, room was quiet and bed comfortable. Staff were all friendly.

Review collected in partnership with Best Western
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Helpful?
Thank christinekJ1107PS
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear christinekJ1107PS, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Petaluma
Reviewed 2 January 2017

It was a good time to stay at best western! Quality of room. Everything was great. The location and entrance to the hotel was excellent. The beds was comfortable with great parking. Keep up the good work!

Review collected in partnership with Best Western
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Helpful?
Thank onurb2017
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear onurb2017, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to welcoming you back during your next stay in...

Fresno, California, USA
Reviewed 12 December 2016

My husband and I were a Sonoma State University for a concert. Motel is close to SSU as well as places to dine. Easy on and off the highway. Nice landscaping. Clean friendly staff. Quite even though it is close to 101.

Review collected in partnership with Best Western
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Thank WINDER2013
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear WINDER2013, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you had...

san jose, United States
Reviewed 19 November 2016

so i was doing a last minute booking which was very difficult in the napa area due to couples going there and the gratin resort casino being near by. i finally got a hold of someone with an open room. best western. they told me yes we have a one bed room i said perfect what does the room include...

Review collected in partnership with Best Western
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Helpful?
1Thank juil0c
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear juil0c, Thank you for your review, your feedback and your comments regarding your stay. Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Please feel free to contact us if this situation has not been resolved to your satisfaction. I am very sorry for...

Redding, California
Reviewed 17 November 2016

We have stayed at this location many times over several years. It is very quiet, clean and has a very good continental breakfast. The hostess has been here also for many years and does a very good job.

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Helpful?
Thank vaust2003
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear vaust2003, Thank you for letting us know how impressed you with BEST WESTERN Inn hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Your five star review is greatly appreciated! We...

Lake Oswego, Oregon
Reviewed 15 November 2016 via mobile

Last minute reservation and very disappointed in the property. When we got out of the car it smelled like horse poop, later we realized it was because there were sewer grates around. Very noisy location near the highway.

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Helpful?
1Thank greatfultravelr
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear greatfultravelr, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Inn

Address: 6500 Redwood Dr, Rohnert Park, CA 94928-2336
Region: United States > California > Sonoma County > Rohnert Park
Price Range: $146 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Best Western Hotel Rohnert Park
Best Western Rohnert Park
Rohnert Park Best Western
BEST WESTERN Inn Sonoma County/Rohnert Park
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn staff and other travellers.
3 questions
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Medford, Oregon, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor corner was quiet.”
 of 5 bubbles 274summerh, 2 Oct 2016 | Read review
“Ask for a room away from the street/ freeway as the road traffic can be loud”
 of 5 bubbles 528JenniferA528, 9 Aug 2016 | Read review
“Simply don't go there. Pick another hotel”
 of 5 bubbles marcocapelli3, 5 Aug 2016 | Read review
“Ask for a renovated room”
  • King bed room
 of 5 bubbles LawrenceM408, 2 Aug 2016 | Read review
“Request a quite room not facing the freeway. Note no elevators so 1st floor rooms are good if you have lots of luggage.”
 of 5 bubbles JALFAN, 4 Jul 2016 | Read review
5 of 5