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04/03/2018 05/03/2018
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    Surestay Plus Hotel By Best Western Rocklin

    4480 Rocklin Rd, Rocklin, CA 95677-2835
    (337) 408-1072
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    04/03/2018 05/03/2018
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    USD 80*
    USD 80*
    USD 80*
    Traveller (28)
    Room & Suite (23)
    Dining (3)
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    Overview
    • Excellent18%
    • Very good19%
    • Average14%
    • Poor14%
    • Terrible35%
    Travellers talk about
    “heritage inn” (14 reviews)
    “king room” (4 reviews)
    “express” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Meeting Rooms
    2.0 Star Hotel
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    Rooms
    4 Mar.5 Mar.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (116)
    There are newer reviews for Surestay Plus Hotel By Best Western Rocklin
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    21 - 25 of 115 reviews

    Reviewed 2 June 2016

    Dirty room. Broken fridge, broken shower, broken tv, and broken sink. We wanted a refund. The manager refused to refund us. Room smelled like death because of the rotten water in the fridge. We checked in at 3pm. Saw that our room was dirty and...More

    Thank 902jacintat
    Response from Braham D, Manager at Surestay Plus Hotel By Best Western RocklinResponded 23 June 2016

    Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to...More

    Reviewed 31 May 2016

    As others have said, OK, but just OK. A very basic hotel for an overnite stay, but nothing more. Check in was good, staff friendly. But they obviously rent to permanent residents who frequent the parking lot smoking/ drinking beer etc. Room was clean and...More

    Thank Beave8920
    Response from Braham D, Manager at Surestay Plus Hotel By Best Western RocklinResponded 23 June 2016

    Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to...More

    Reviewed 23 May 2016

    The hotel was booked for a three-day stay through Travelocity. Rocklin did not have reservation albeit we had a confirmation number. We asked for a ground floor with two beds. They gave us a third floor queen bed. They reluctantly changed it to a second...More

    Thank Bob D
    Response from Braham D, Manager at Surestay Plus Hotel By Best Western RocklinResponded 23 May 2016

    Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to...More

    Reviewed 22 May 2016

    Needed a hotel close to a wedding we were attending and my wife chose this place based on proximity. Man, is this place dated. Twenty year old picture tube Zenith TV in the room should give you an idea of the last time these rooms...More

    Thank Clay G
    Response from Braham D, Manager at Surestay Plus Hotel By Best Western RocklinResponded 24 May 2016

    Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to...More

    Reviewed 19 May 2016

    Although it feels like it's in a backwater, the property is well-kept on the inside and the rooms are very large. The one I ended up was a 2X suite with a wet bar and counter in between the two queen beds. TV (an old...More

    Thank Roger C
    Response from Braham D, Manager at Surestay Plus Hotel By Best Western RocklinResponded 24 May 2016

    Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to...More

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    13456723
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • USD 70 - USD 103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, getaroom.com, Hotwire, Priceline and HotelQuickly so you can book your Surestay Plus Hotel By Best Western Rocklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Rocklin
    • Also Known As
    • Heritage Inn Express Rocklin Hotel Rocklin ,
    • Heritage Hotel Express Rocklin
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    Traveller (28)
    Room & Suite (23)
    Dining (3)
    Pool & Beach (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    stylin-dog-lover
    15 November 2014|
    Answer
    Response from mike g | Reviewed this property |
    Only room service you'll get there is from a pizza delivery guy. They can't even clean their rooms, so don't get your hopes up that they'll actually bring you anything.
    0
    Votes
    Room Tips
    "rooms opposing the freeway are quieter!"
    Read review
    "avoid this hotel"
    Read review
    "Check reviews of places before booking. I picture does not tell you the whole story."
    Read review
    "Can't say. Maybe Travelocity needs a review. But book a room on the lee side away from freeway."
    Read review
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