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Marriott Riverside at the Convention Center

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Marriott Riverside at the Convention Center
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426 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott Riverside at the Convention Center
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Showing 424: English reviews
Santa Maria, California
Reviewed 11 March 2016

The staff at the Riverside Marriott were very nice and extremely polite and upbeat. The hotel was just about what you would expect (not bad but not luxurious). It would be nice if they upgraded their gym equipment.

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Helpful?
Thank Doug J
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent comments on Trip Advisor. It is all about the staff and providing excellent service and we always strive to do our best. We always review the amenities that we offer and there are no short term changes when it comes to our fitness center. Looking forward to having you back.

Reviewed 8 March 2016 via mobile

I hope you are as lucky as I was by the wonderful service provided by AMANI in the concierge lounge. She epitomizes the Marriott brand! The lounge was clean, the food was hot, and the bar was stocked. Amani was very helpful to every guest with her knowledge of the local area. I hope they can afford to keep her!

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Helpful?
Thank HC00
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your response and recent visit. Our Executive Lounge and it's amenities are definitely an added value for our guests. Amani treats the lounge and the guests like they were at her home and it is very much appreciated. Glad you enjoyed your stay and hope to see you back soon.

Reviewed 6 March 2016

All I asked for was a quiet room and was given a room on the side of the hotel where there is a very LOUD train that passes every hour or so. I called down to the front desk 3 times at 11:00 pm to ask for a room change and nobody answered the phone. I got dressed, went down...

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Helpful?
Thank Edutravels
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your response. Appreciate you pointing out some service levels that were not acceptable. We strive to be the best we can at all times and I will follow up on these opportunities. Hope to see you back soon.

Coarsegold, California
Reviewed 3 March 2016

I've stayed in a lot of Marriotts around the U.S. and have never reviewed any of them, but this property is clean, easily accessible, has affordable parking and low nightly rates (money or points). Best of all, this property has the best concierge lounge I've ever experienced with Marriott, including more food offerings, an attractive & clean space, a rooftop...

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Helpful?
Thank klockw243
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you very much for your comments. The staff and location certainly does make a difference. Glad you enjoyed your stay and the amenities we offer. Hope to see you back soon!

Palm Desert, California
Reviewed 1 March 2016 via mobile

I really like that the hotel is located at the convention center and walkable to the downtown area. My room is comfortable and the check-in was without effort. The parking was smooth and is affordable instead of feeling gouged.

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Helpful?
Thank Berlinda B
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

I appreciate your stay with us and your feedback. I will share this with my team!

La Verne, California
Reviewed 25 February 2016

As a Marriott rewards member, I prefer to stay at Marriott properties when I can. This was my first visit to this property. It was nicely maintained and conveniently located across the Riverside Convention Center. You can take a little pathway from the hotel to the Convention Center and you are there. I only stayed one night but I was...

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Helpful?
Thank onedeesse
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your response and recent visit to our hotel. Glad you enjoyed your first visit and we hope to see you back soon!

San Francisco Bay Area
Reviewed 23 February 2016

We arrived simply because we needed a one-night stop between Scottsdale, Ariz., and San Francisco. The hotel was smart and clean plus Riverside was a pleasant revelation. We were able to walk to the compact and lively downtown, with lots of restaurants, even live music. It was like a real town, as opposed to part of the general Southland sprawl....

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Helpful?
Thank Mauralela
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your response and feedback. Glad you decided and choose us on your recent road trip. Hope to see back soon!

Watsonville, California
Reviewed 23 February 2016

We had a girls night out in Riverside, and stayed at the Marriott Riverside, and their FD was amazing! Loved Lisa, she was super nice and helpful. Everyone was just kind and greeted us on the hallway and the elevators. The young man restocking linen on the floors asked how my stay was, and typically people on elevators act super...

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Helpful?
Thank Lory S
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you very much for your response. The staff does make the difference during any hotel stay. Appreciate your kind feedback as it relates to our staff here at The Marriott. See you back soon!

Bakersfield, California
Reviewed 19 February 2016

I have stayed here before for a scentsy convention. This a very friendly and clean hotel. Julie served us breakfast in the dining room. She is excellent! It is a great location. You are near a lot of restaurants and shops.

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Helpful?
Thank catlily2015
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you very much for your response and comment in regards to your stay with us. I will certainly let Julie know the great service she provided. Hope to see you back soon!

Santa Cruz
Reviewed 17 February 2016 via mobile

As a platinum member Of marriott rewards I asked for a late checkout at 3pm, The lady in The reception told me she had to ask to The mananger, then she came and told me that untill 3 pm i would have to pay half rate, that they can give me untill one pm, then I told her that i...

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Helpful?
1Thank latinworldtrotter
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your response and for being a valued Platinum Marriott member. As a member you are entitled to several benefits and a late check out is one of them. I will clarify the mis communication with my team and I do apologize for the misunderstanding. Hope to see you back!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more   less 

Additional Information about Marriott Riverside at the Convention Center

Address: 3400 Market Street, Riverside, CA 92501
Region: United States > California > Riverside
Price Range: $190 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Riverside at the Convention Center 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside
Hotel Style:
#3 Business Hotel in Riverside
#5 Family Hotel in Riverside
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Riverside at the Convention Center staff and other travellers.
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Questions? Get answers from Marriott Riverside at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room where you have access to the Lounge upstairs”
 of 5 bubbles S541GIsarahr, 13 Mar 2017 | Read review
“Lower floors avoid elevator waits if not upgraded to the top floors.”
 of 5 bubbles karensR9470IA, 4 Mar 2017 | Read review
“interior room?”
 of 5 bubbles seasunsounds, 31 Dec 2016 | Read review
“Higher floors seem to have king size beds and microwaves.”
 of 5 bubbles grantl180, 20 Dec 2016 | Read review
“Convention side has view of Mission Inn”
 of 5 bubbles stevenmA2652IL, 19 Nov 2016 | Read review
5 of 5