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Hyatt Place Riverside Downtown

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Hyatt Place Riverside Downtown
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334 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Riverside Downtown
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Showing 330: English reviews
San Diego, California
Reviewed 19 August 2016

I just concluded a week at the Hyatt Place and would like to commend a couple of people. One night of my stay was quite trying with a number of issues that arose at the hotel. Jessica, front desk, was very kind in a couple of difficult situations. She handled herself professionally, with a caring manner, and worked well to...

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Helpful?
Thank sandehall
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for your great comments concerning the staff. Yes, we have been understaff but glad to report we have three new team players for the gallery area. With these new additions service should be back on par for the hotel at your visit. Hope you visit again soon and I will let Jennifer and Zarha know about your comments.

Reviewed 18 August 2016 via mobile

We stayed here last year & again this year. Staff always friendly. Breakfast is always good. We will definitely stay again here next year. We stayed in suite room, meet up with friends from around the world. Always a pleasure here.

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Helpful?
Thank LOVEMEXICO213
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for the review. Visiting with friends with an area to socialize makes it seem less like a hotel room and more like home. Hoping to see you again soon.

Brentwood, California
Reviewed 16 August 2016 via mobile

The hotel is located in downtown Riverside, very convenient to the Mission Inn, which we were going to visit. Check in made by a kitchen attendant with a black uniform all covered in stains, very polite and attentive but inadequate and clumsy. The hotel looks tired, from lobby to breakfast room to hallways and especially rooms. Our in particular was...

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Helpful?
1Thank JulieAnn711
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Very sorry your stay was not up to standards. Yes the hotel is up for a refresh soon. The location is great and the Mission Inn is worth a look.

Reviewed 31 July 2016 via mobile

I booked this hotel for my Hard Summer trip. Yes, I had already anticipated the hotel will be booked out and busy, which was why I booked months in advance. The night before I arrived, I called to request early check-in. The gentleman asked me to call back in the morning as they only take the-day-of early check in requests....

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Helpful?
Thank Lin P
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

I apologize for the incident with your stay. Anytime you have an issue please ask to speak with the person on duty which is a manager. We want all of guest to be treated well and yes it is not your problem the hotel is busy and yes we should be better at getting the rooms ready by check-in time.

A TripAdvisor Member
2 reviews
Reviewed 29 July 2016 via mobile

I made reservations thru Orbitz recently, called the hotel the morning i had to stay, they told me that everything was okay. On my way from the airport they called Orbitz to cancel with no reasons. I called the hotel manager who was very rude and even hung up on me... i had a long night looking for a hotel,...

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Thank A TripAdvisor Member
Glendora, California
Reviewed 26 July 2016

Jessica and Jennifer at the front desk are amazing! Jennifer went above and beyond getting me into my room. She even came up to my room to apologize for my second room not being ready on time. The rooms were very spacious and clean. The only thing that was a bummer (and not a deal breaker) is the elevators take...

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Thank Stampercin
Riverside, United States
Reviewed 16 July 2016

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Thank John C
Reviewed 11 July 2016

This hotel has one of the best free breakfasts I've ever seen! And their service is top-notch; Veronica was very helpful in the morning, helping us get through breakfast with our one-year-old. :-) The parking is annoying because you have to pay for it on top of the room rate. The room had a fridge, but we had to request...

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Thank Katie M
Reviewed 4 July 2016

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Helpful?
Thank jeffr129
las vegas, United States
Reviewed 27 June 2016

Parking situation was horrible, when we arrived there was no parking available and no one seemed to know where we could park so we ended up parking in metered parking.The staff was very rude. They didn't seem to care if you stayed there or not. Bed was very hard and uncomfortable. I would not recommend staying at this hotel.

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2Thank Michael A

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of Riverside Downtown, the Hyatt Place Riverside Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.Hyatt Place Riverside Downtown is ideal for guests traveling for business! Located only a short distance to such major companies as: PepsiCo, Kaiser Permanente, Anheuser-Busch, General Electric, Home Depot, Bank of America and Wells Fargo to name a few. Hyatt Place Riverside Downtown is located only 0.7 Miles from The Riverside County Superior Courthouse. Riverside is the Division 2 home to The Court of Appeals for the Fourth Appellate District. In addition, Hyatt Place Riverside Downtown is conveniently located just 10 miles north of March Air Reserve Base and less than 2 miles away from University of California Riverside.For the sports enthusiast, the Hyatt Place Riverside Downtown is centrally located between the Big League Field of Dreams in Mira Loma and the Blast Soccer Complex in San Bernardino. ... more   less 

Additional Information about Hyatt Place Riverside Downtown

Address: 3500 Market St, Riverside, CA 92501-2841
Region: United States > California > Riverside
Price Range: $173 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Riverside Downtown 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hyatt Hotels Corporation, Orbitz, Travelocity, Odigeo and Priceline so you can book your Hyatt Place Riverside Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Riverside
#2 Family Hotel in Riverside
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Riverside Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hyatt Place Riverside Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Market Street!”
 of 5 bubbles NC-member, 30 Nov 2016 | Read review
“When booking - the quieter rooms are NOT facing Market Street - facing 5th Street or the lane would be better.”
 of 5 bubbles janandy2, 13 Nov 2016 | Read review
“The pool is very nice. All rooms seem to be good.”
 of 5 bubbles Glenstone, 16 Oct 2016 | Read review
“If your room ends in "11" it is an accessible room, no matter what floor.”
 of 5 bubbles TravelMommy1, 8 Oct 2016 | Read review
“The double queen rooms are huge! The sofa was also a pull out bed”
 of 5 bubbles Stampercin, 25 Jul 2016 | Read review
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