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Hyatt Place Riverside Downtown

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Traveller (44)
Room & Suite (23)
Dining (8)
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Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“free breakfast”(26 reviews)
“mission inn”(45 reviews)
“sofa bed”(6 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)
There are newer reviews for Hyatt Place Riverside Downtown
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485 results
Traveller rating
264
127
57
23
14
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264
127
57
23
14
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All reviewsfree breakfastmission innsofa bedworkout roombusiness travelrooms are spaciousparking lotcorner roomconvention centerfront desk staffgreat roomyogurtthe breakfast areafestival of lightsveronicaclosetvalet
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11 - 15 of 485 reviews
Reviewed 29 January 2018

The check in was not good at all. When I called the hotel to inquire about the room, I was told it was ready. Then when I went to check in, I was told that my room was Not ready. Then to add insult to...More

Thank hotelme36
Response from Bonnie G, General Manager at Hyatt Place Riverside DowntownResponded 30 January 2018

Thank you for taking the time to share your recent experience. We take your concerns very seriously. Please reach out to the hotel directly to discuss further. I am very sorry for the experience you encountered and it is very important to me that I...More

Reviewed 24 January 2018

Upon arrival no greetings waited over 15 mins then manager was observed unfriendly and rude rolling eyes no information just gave room keys. Cold reception. Room King Suite was a bland room no trash liners no hand soap or welcome supplies. False fire alarm at...More

Review collected in partnership with Hyatt Hotels
1  Thank Leah M
Response from Bonnie G, General Manager at Hyatt Place Riverside DowntownResponded 30 January 2018

Thank you so much for your feedback. We apologize for the experience you encountered. It is very important to me that we address your concerns. Please reach out to me directly. I look forward to speaking with you soon!

Reviewed 14 January 2018 via mobile

Overall the stay in our one/bedroom suite was ok, lobby presentable. But upon further inspection the room had visible wear and tear, along with sheets with small tears or holes in them for the pullout sofa bed. Moth holes maybe?? There were marks/long scratches on...More

Thank Brooke H
Response from Bonnie G, General Manager at Hyatt Place Riverside DowntownResponded 17 January 2018

Thank you for sharing your experience. It is very important to us, that our rooms are clean and well maintained. We would like to speak with you further regarding your experience. Please reach out to the hotel directly.

A TripAdvisor Member
1
Reviewed 12 January 2018 via mobile

Over the past 4 days we had the pleasure of staying at the Hyatt place in riverside. Veronica over in the breakfast area was the most pleasant and helpful person I have met during my stay. Overall the staff was always friendly and welcoming. Room...More

Thank A TripAdvisor Member
Response from Bonnie G, General Manager at Hyatt Place Riverside DowntownResponded 17 January 2018

Thank you for your great feedback on your recent stay. Veronica does and amazing job and I will share your comments with her. We hope you visit again soon!

Reviewed 9 January 2018

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Review collected in partnership with Hyatt Hotels
Response from Bonnie G, General Manager at Hyatt Place Riverside DowntownResponded 17 January 2018

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 129 - USD 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Riverside
#2 Business Hotel in Riverside
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 129 - USD 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Riverside
#2 Business Hotel in Riverside
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (23)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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goawayglen
20 March 2015|
AnswerShow all 2 answers
Response from Marc L | Reviewed this property |
The hotels fine….. they had maintenance issues while we were there (it just so happened) and it was not convenient or good (but it is what it is). The people were great, the room was fine and the breakfast was good. We have... More
2
Votes
Gilbertstine
28 January 2015|
AnswerShow all 3 answers
Response from dickNixon | Reviewed this property |
Parking $10 about one hour
0
Votes
esterlla
24 October 2014|
AnswerShow all 2 answers
Response from Jay K | Property representative |
Hello Esterlla, Thank you for asking. Parking is $10 per vehicle per night. The Desert Hill Premium Outlets are approximately 35 miles away and should be about a 45 minute drive. Is there anything else that I may be of... More
0
Votes
Room Tips
"If you are a day sleeper, dream on. Very noisy hotel."
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"I think top floor but that won't help with noise in hall and from adjacent rooms."
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"Hard to say, its small, pool is in center courtyard... maybe ear plugs!"
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"Ask for a room not facing the street due to noise."
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