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This facility is very much a motel- don’t let the misleading title “Suites” fool you. Whole carpet is updated, as are the locks on the doors and shower fixtures (nice) it is still very much a motel. The beds are old and uncomfortable and they...More
Thank Tim R
Response from GuestXperienceTeam, Guest Relations Manager at Atherton Park Inn & Suites Redwood CityResponded 5 days ago
Dear Tim, We were so sorry to hear that your stay with us was less than satisfactory. We apologize profusely for the issues you encountered. This is not the type of experience that we want our guests to have. We would love to redeem ourselves...More
A great place to stay. Right on the El Camino Real south of the main part of Redwood City (in what we knew as Atherton years ago). The personnel were great and the accommodations were outstanding...and it has off street parking right. The breakfast was...More
Response from GuestXperienceTeam, Guest Relations Manager at Atherton Park Inn & Suites Redwood CityResponded 24 January 2018
Dear Guest, We loved your review! Thank you for sharing your comments. We really appreciate your business and your feedback. We would love to welcome you back, when you are next visiting the area.
- Ravi D. Guest Services
Have stayed at this hotel several times over the years. It's about a three or four mile drive to Stanford Hospital which is the "go to hospital" in the San Francisco Bay Area. Very clean with a modest breakfast. In the area of Stanford/Palo Alto...More
Thank Richnjca R
Response from GuestXperienceTeam, Guest Relations Manager at Atherton Park Inn & Suites Redwood CityResponded 15 November 2017
Dear Guest, We were so happy that our location and price suited your needs so well. Thank you for sharing.
- Ravi D. Guest Services
True Description of the property:
*** The plan was to stay for a month, we ended up moving hotels after a week.***
1. Parking is limited. 3 large and very unattractive metal C containers take up several parking spots. I guess they use them for...More
3 Thank Craig Anthony H
Response from GuestXperienceTeam, Guest Relations Manager at Atherton Park Inn & Suites Redwood CityResponded 1 October 2017
Hi Craig, We are most disappointed to read your review of your stay at our property. Your experience does not at all reflect the type of stay that we wish to provide for our guests, and we apologize sincerely. We are investigating all of the...More
This is an average motel. I felt safe here. I slept well. They have Neutrogena products for the shampoo and such which I liked. The gym lacks a stationary bike. It has one or two weight machines and several treadmills. One night I called the...More
1 Thank Scott G
Response from GuestXperienceTeam, Guest Relations Manager at Atherton Park Inn & Suites Redwood CityResponded 8 September 2017
Hi Scott. thank you for taking the time out of your busy schedule to review our property. We are thrilled that your overall stay with us was a positive experience. We will be passing your comments on to our front of desk team, to ensure...More