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Holiday Inn Express

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183 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Sacramento, California
Reviewed 3 weeks ago via mobile

We had a surprisingly great experience at this little hotel. They really make an effort to make you feel welcome and cared for. For example, they give you a personalized welcome letter, the cleaning staff left a nice note, there is a cute survey robot in the breakfast area. Aside from those nice touches, the hotel and rooms are very...

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Helpful?
Thank Sara916
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hi Sara916, At the Holiday Inn Express in Redwood City-Central, we thank you for taking a few moments of your time to write this review about the recent visit you had with us. We are very excited to hear that our staff provided you with an exceptional experience and great customer service! Our staff team really takes the time to...

Reviewed 4 weeks ago

My wife and I stayed at this hotel in October 2016 for 5 days, and were impressed by the friendliness and professionalism of the staff, they immediately recognized our IHG Spire Elite status and upgraded our room to a lovely suite, then offered to store our baggage while the room was being readied, cheerfully gave directions and recommendations for our...

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Helpful?
1Thank baltowolvie
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hi baltowolvie, Our staff, at the Holiday Inn Express in RWC-CA, want to thank you for being an IHG Spire Rewards Member with us and for taking a moment to leave us this kind review. Traveling to a new place can be confusing but it's great to hear that our front desk agents were helpful and accommodating. We hope to...

Lake Oswego
Reviewed 20 October 2016 via mobile

Stayed here many times and its awesome! Its a very hard place to get in and out of, but the rooms are clean and well appointed. Very good exercise room and the breakfast area is cramped and weirdly on the second floor, but otherwise you will enjoy your stay. A friendly handwritten note is in my room every time I...

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Helpful?
Thank littlemtn
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hello littlemtn, Let us start off by saying thank you for being an IHG Rewards Member with us and also for being a returning guest of ours! It's so great to hear that our hotel staff have continuously met and exceeded your standards at the Holiday Inn Express in RWC-CA. Your comments and feedback help us with providing both recurring...

Sacramento, California
Reviewed 18 October 2016

The Holiday Inn Express is just a few blocks south of downtown Redwood City on El Camino Real. It may be a bit difficult to find, tucked between a Comfort Inn and a fast food joint, but it turns out to be a nice hotel. The rooms are large and have all the usual amenities, including a microwave, refrigerator and...

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Helpful?
Thank Buzzhombre
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hi Buzzhombre, Firstly, let us say thank you for taking the time to write this review about the recent visit you had with us at the Holiday Inn Express in Redwood City, CA. We appreciate you for picking our us out of the many options you have when coming to the Silicon Valley area. Our property may be smaller than...

Bay Village, OH
Reviewed 1 September 2016

This lovely property was full of surprises -- from the welcome water delivered by a charming robot named Relay (possibly R2D2's cousin), to the spacious, current and comfortable rooms, the full breakfast, and the "towel-agami" figures left for us by the housekeeping crew each day. This HIW was clean, quiet, and comfortable and staffed by friendly and accommodating employees. The...

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Helpful?
Thank StacyBayVillage_OH
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hello StacyBayVillage_IH, Thank you for taking the time to write a review about your recant visit at the Holiday Inn Express in Redwood City, CA. We're thrilled that you enjoyed your time with us and that our towel animals, staff as well as service were up to your expectations! Please come back to stay with us again. :)

Reviewed 20 August 2016

I had to make a quick trip to Stanford for a medical issue with a friend and we did not have a place to stay. Found the Holiday Inn Express on line and they got us in. The hotel is very clean, lovely rooms all modern and up to date, great beds and the staff is lovely and very friendly,...

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1Thank PasoRoblesKelley
Chicago, Illinois
Reviewed 14 August 2016

This hotel has friendly staff and the rooms are updated and clean. Unfortunately, the Holiday Inn as well as other hotels in the area price gouge their rooms during the weekdays at a rate of double or more from weekends. Most likely the reason being is Stanford Hospital is located less than four miles from the Holiday Inn and sick...

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Helpful?
Thank jjohnson1230
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hi jjohnson1230, Thank you for taking the time to write a review based on your recent stay at the Holiday Inn Express in RWC, CA. Stanford is located close by, however, we want to ensure you that we do not mean for our rates to be high during the week for the reason being of local hospital operations. In this...

Auburn, California
Reviewed 8 August 2016

After pre paying thru Hotels.com upon check in we were informed that we needed ID and CC for "incidentals/potential damage" while we had the credit card my wife's (same last name) and my ID they stranded us stating their policy requires exact cc and ID matching. I guess they thought we would trash the room, at 50+ years old I...

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Helpful?
Thank KBarger8
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hello KBarger8, At the Holiday Inn Express in RWC California, we greatly value all of our guests. We hope that you accept out deepest apologize on the matter. Your provided feedback has been taken to management where our front end staff team is reflecting on the situation. Please reach out to us directly at: reservations@hiexstanford.com so that we may try...

Southern California
Reviewed 31 July 2016 via mobile

My family stayed here for one night. We were very happy to find the room so clean and fresh-smelling. The beds were very comfortable and the room temperature was easy to manage . The overall design of the room was modern. Breakfast was good was a lot of choices. I would definitely stay at this hotel if I'm ever in...

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Helpful?
Thank carissa125
HIXStanford, Front Desk Staff at Holiday Inn Express, responded to this review

Hi carissa125, Thank you for taking the time to write this kind review about your recent stay at the Holiday Inn Express in Redwood City, CA. Even though your visit was short, it's great to know that you enjoyed your time with us and had such a positive experience. We will see you again next time! :)

Otterup, Denmark
Reviewed 26 July 2016 via mobile

This Hotel is perfect if you arrive at San Francisco airport and are going south. We had a very good night here. It was clean everywhere, it's quiet. Good and helpful staff. Good breakfast whit all that we needed. Would I come back. Definitely.

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Helpful?
Thank TommyLisa
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi TommyLisa, Thank you for your recent stay with us at the Holiday Inn Express-Redwood City. We appreciate you kind words about our staff and Express Start breakfast! We hope to see you again soon :)

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Redwood City/Menlo Park, California! We are located on the south side of Redwood City on El Camino Real (CA 82), within minutes of the quaint town of Atherton, Menlo Park, and the Stanford University. Our accommodations are perfect for business and leisure travelers, equipped with complimentary high-speed Internet access, two line telephones with voice mail, coffee maker, microwave and refrigerator, hairdryer, lighted make-up mirrors, iron and board. We also feature televisions equipped with 70 channels, HBO, DVD/VCR players. All king rooms come with a sofa sleeper. At the end of the day, enjoy an invigorating workout in our fitness center and relax in our Jacuzzi, sauna and steam room. In the morning you will wake up to an inviting Express Start complimentary hot breakfast at the breakfast bar, featuring our famous cinnamon rolls and SMART Roast Coffee. Our friendly staff is ready to welcome you and make you feel right at home. Discover all that downtown Redwood City, Menlo Park, Atherton and Palo Alto have to offer at the convenient, comfortable Holiday Inn Express Redwood City. We are close to the Stanford University and Hospital, Kaiser Permanente Hospital and the Sequoia Hospital. We are strategically accessible to the Silicon Valley. We are also close to the corporate offices/buildings of Hewlett Packard, Yahoo, Microsoft, OmniCell, Google, Verisign, Synopsis, Verisign, NASA. ... more   less 

Additional Information about Holiday Inn Express

Address: 1836 El Camino Real, Redwood City, CA 94063-2111 (Formerly Executive Inn)
Region: United States > California > Redwood City
Price Range: $189 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Expedia, Travelocity, IHG, Cheap Tickets and Booking.com so you can book your Holiday Inn Express reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Redwood City
Holiday Inn Redwood City
Redwood City Holiday Inn
Hotel Style:
#3 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator for quietness, but close to ice machine”
 of 5 bubbles baltowolvie, 6 Nov 2016 | Read review
“Rooms on the south side face onto the parking lot of the adjacent fast-food restaurant, so there's noise from the drive-up window.”
 of 5 bubbles Buzzhombre, 17 Oct 2016 | Read review
“We asked for rooms away from the elevator and had rooms at the end of the hall with a view of a fountain.”
 of 5 bubbles StacyBayVillage_OH, 31 Aug 2016 | Read review
“Can't go wrong with any of the rooms”
 of 5 bubbles PasoRoblesKelley, 20 Aug 2016 | Read review
“We like our location in the back on the 34d floor.”
 of 5 bubbles joycew650, 20 Apr 2016 | Read review
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