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All reviews breakfast room front desk woodside road free parking guest laundry breakfast bar free breakfast nice breakfast busy street nice stay the silicon valley area small lobby housekeeping staff updated rooms great place to stay comfort inn hotel is located
I had to cancel my credit card due to fraud, but I called the Holiday Inn Express main number and updated my credit card. Then the morning of my reservation they tried to authorize my old card, which failed, so they canceled my reservation. Now...More
Date of stay: December 2018
Response from HIXStanford, Front Office Manager at Holiday Inn ExpressResponded 12 December 2018
Thank you for taking the time to bring this to our attention. We apologize for the inconveniences you faced while booking this reservation. This is not up to our normal standards of service. Your feedback was shared with our management team who are...More
Our stay started well. The parking area was clean, covered, close to the front desk, and under electronic observation. Folks at the front desk greeted us with hospitality and were helpful. Our room (201) was spacious and comfortable. We had a sitting area, kitchenette (with...More
Emailed this hotel twice to make a room request. Both emails ignored.
No hot water at 08:30am. Person at checkout was dealing with another customer and just told us to leave our keys on the desk, without asking how our stay was, so we were...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 29 October 2018
I appreciate you for staying at Holiday Inn Express Redwood City-Central and for giving us your thoughts about your recent visit.
I'm very sorry to know that you haven't heard anything from the hotel regarding your room request. Also, I understand that you...More
The real standout for this HIE was the free breakfast. All of them offer breakfast, but this breakfast was a real standout with great selections and well prepared food. This alone makes it a place to stay.
The room was clean if somewhat dated, and...More
I was greeted by the clerk at check-in, and she was very efficient. I think that her name was Victoria, who had a pleasant smile and a can-do attitude. She advised me about the amenities such as free parking and complimentary breakfast and its hours...More
Welcome to the Holiday Inn Express Hotel in Redwood City/Menlo Park, California! We are located on the south side of Redwood City on El Camino Real (CA 82), within minutes of the quaint town of Atherton, Menlo …MorePark, and the Stanford University. Our accommodations are perfect for business and leisure travelers, equipped with complimentary high-speed Internet access, two line telephones with voice mail, coffee maker, microwave and refrigerator, hairdryer, lighted make-up mirrors, iron and board. We also feature televisions equipped with 70 channels, HBO, DVD/VCR players. All king rooms come with a sofa sleeper. At the end of the day, enjoy an invigorating workout in our fitness center and relax in our Jacuzzi, sauna and steam room. In the morning you will wake up to an inviting Express Start complimentary hot breakfast at the breakfast bar, featuring our famous cinnamon rolls and SMART Roast Coffee. Our friendly staff is ready to welcome you and make you feel right at home. Discover all that downtown Redwood City, Menlo Park, Atherton and Palo Alto have to offer at the convenient, comfortable Holiday Inn Express Redwood City. We are close to the Stanford University and Hospital, Kaiser Permanente Hospital and the Sequoia Hospital. We are strategically accessible to the Silicon Valley. We are also close to the corporate offices/buildings of Hewlett Packard, Yahoo, Microsoft, OmniCell, Google, Verisign, Synopsis, Verisign, NASA. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.