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Pullman San Francisco Bay

Orbitz.comUSD 169*
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Certificate of Excellence
GreenLeadersSilver level
May 7 May 8
1 room 2 adults 0 children
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Pullman San Francisco Bay
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1,351 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
New York
Reviewed 1 October 2014

A nicely-run beautiful hotel in a quiet neighborhood facing a lagoon. The weekday rates are twice as much as the weekend, so we took advantage of their weekend rates when in San Fran. High-speed wifi will cost you, but we're ok with just the free basic one. Parking is another $20/day with in-out privilege. Front desk staff (both in-person and...

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Helpful?
Thank MK330
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dubai, United Arab Emirates
Reviewed 30 September 2014

The checking staff are fantastic, the rooms are good and the bed is great. This must be the only chain hotel that doesn't have a buffet breakfast, the service at breakfast is poor and the food for the cost you are paying is not up to the class of the hotel. The hotel is quite some distance from downtown (by...

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Helpful?
Thank Gary99Numan
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Yorkshire, United Kingdom
Reviewed 30 September 2014

This hotel was a great place for a business function, with lots of communal areas, a smart bar area, excellent gym facility and pleasant staff. The bar / food prices were expensive but the food was good. The rooms were really spacious and well laid out.

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Helpful?
Thank Heather T
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Sacramento, Ca
Reviewed 27 September 2014

Another fine Sofitel hotel with excellent service and fine guest and public rooms. Not too close to SF airport, but very close or near the heart of Silicon Valley. Fine staff. We did not stay long enough to try dining, but based on quality of baked goods and juices in gift shop, we would imagine food would be very good,...

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Helpful?
Thank sacguy
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

New York City, New York
Reviewed 26 September 2014

The hotel is in the middle of nowhere but that is what makes it great. Very quiet!!! Hotel grounds are amazing. The hotel restaurant was excellent and the staff go out of there way to make sure you enjoy your stay there. Excellent hotel

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Helpful?
Thank khasai_stayfly
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dublin, Ireland
Reviewed 26 September 2014

Had a pleasant stay in this hotel but found it to be busy and stuff on convention days. Hotel is very clean and a shuttle trip to shops and food locations. It's a long distance to get downtown but not too bad if your going for the entire day. I would have no problem in staying in this hotel again....

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Helpful?
Thank JohnC2009
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Colombo, Sri Lanka
Reviewed 25 September 2014 via mobile

Close to aiport, beautiful lake view and very relaxing from thr busy city. Efficient checking staff's. Rooms are comfortable with all the facilities. Rooms service takes time to deliver the order. Gym, resturant facilities are in good standard.

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Helpful?
Thank kamaleesan
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Chico, California
Reviewed 25 September 2014

We stayed for one night in August and I was impressed by the service and quality of the hotel and staff. Staff was friendly and helpful, the food in the restaurant was excellent, and the amenities in the rooms are very nice. I Will definitely stay here again

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Helpful?
Thank JCDurham
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Oxfordshire, United Kingdom
Reviewed 23 September 2014

This is my regular hotel whenever I'm on business in silicon valley. Good rooms, excellent bar and attentive bar staff, and well located for many nearby tech and biotech companies. I view this as a hotel to stay at if you are on business, rather than as a couple or on vacation - there's nothing here except offices, so don't...

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Helpful?
Thank 967edh
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Aptos
Reviewed 23 September 2014

My family stayed at this Sofitel while attending a local event in San Mateo. We have stayed at other Sofitels in Queenstown, NZ, and Hanoi, Vietnam, and had high expectations of this hotel. While not as elegant or luxurious as the others, the Sofitel SF Bay was comfortable, quiet, and well maintained. Except for our server in the lobby restaurant...

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Helpful?
1Thank PeterPoodle
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: $189 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

See all questions (16)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, 13 Feb 2017 | Read review
5 of 5
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USD 169* /night
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Prices are for 1 room, 2 adults
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