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BEST WESTERN PLUS Hilltop Inn

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BEST WESTERN PLUS Hilltop Inn
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752 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

I booked 2 double beds through the Best Western website. When I arrived inside of my rooms both had single beds. The hotel clerk said thats because I booked through the best western website and all are individually owned and the website probably didn't know that they didn't have any more double beds??? The staff took no responsibility and essentially...

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Helpful?
Thank P2076QNchristopherb
Chino
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Starting with the staff - well trained and friendly from top to bottom;not a lemon in the lot. The room was clean, up to date (large flat screen) and comfortable. Beds were perfect. All the little niceties were there, plenty of outlets for your toys, a thorough directory including "gasp!" a list of tv channels - just very well thought...

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Helpful?
Thank luminaire1
About Hotel's Favourite Review
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

We are so happy you had a great experience from our guest rooms to our restaurant and we appreciate the great review! Have a pleasant day and we hope to see you in your future travels.

Reviewed 3 days ago NEW

The hotel is good, clean and accommodating. However, be aware the we were served the worst dinner of our lives at CR Gibbs, the restaurant attached. It happened to be an Easter Buffet where every item was either wet and soggy or tough and cold. The manager had no interest in our complaint but, thankfully, the hotel management were interested...

Review collected in partnership with Best Western
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Helpful?
Thank O525ZImichaelo
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

I am so sorry to hear about your inconveniences and I am bring these issues to the attention of the GM. If there is anything I can do to make it better please do not hesitate to call me. 530-722-2280 Rosie (Front Desk Supervisor)

Manteca, California
Reviewed 5 days ago NEW

I have traveled this country and outside this country for years now. I am always appreciative of good service. The staff at this hotel are very nice and always have a sincere smile to give to the customers. The rooms are clean and large, the restaurant has great food and the bartender makes a killer drink. Parking is great, close...

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Helpful?
Thank sableknight2000
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

We are so happy for the great review! So happy you enjoyed the Hotel and the Restaurant and our amazing team. Hope to see you in your future travels.

El Dorado Hills, California
Reviewed 1 week ago NEW

Our room was at the back if the facility and the noise from the interstate was incredible. None of us got sleep. Also after stating on their website, there are no dvd players in the rooms. Our kids were looking forward to watching a dvd after a long day hiking. We phoned reception to ask about them and lady who...

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Helpful?
Thank VBCIreland
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

We are so sorry you had a bad experience through your stay. If there is anything I can do to make it better please call me at 530-722-2280 Rosie

Citrus Heights, California, Usa
Reviewed 1 week ago

I've stayed at this hotel several times over the past few years, the remodeling has improved the hotel's appearance considerably. The hotel restaurant and bar serve good food at reasonable prices, there's also a number good restaurants with in walking distance of the hotel.

Review collected in partnership with Best Western
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Thank jcam545
BWHilltopInn, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thanks for the review jcam545, we are so pleased you are happy with our remodeling project and that you continue to stay with us. Your business is so appreciated and we can't wait to host you again next time. Sincerely, Denita Gaines Assistant GM

Las Vegas, Nevada
Reviewed 1 week ago

Toilet too close to the door & door struck the toilet when opening or closing the door. (Room 262). A larger person would not be able to sit facing forward on the toilet. Room was decorated nicely but was a little noisy. My husband thought the bed was uncomfortable. Staff was nice & restaurant & breakfast was very good.

Review collected in partnership with Best Western
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1Thank 612serenag
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for telling us about Door issue in the bathroom I will get maintenance right on that. We are so happy you enjoyed the restaurant.

yreka, United States
Reviewed 1 week ago

We love Best Western Hotels but this stay seemed extra special with the lovely check-in receptionist who went out of her way to make us comfortable. We also were grateful to have such a lovely restaurant in house so we didn't have to go searching the city for a place to eat. Unfortunately the weather was too cold to use...

Review collected in partnership with Best Western
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Helpful?
Thank Robert A
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for the awesome review! we look forward to your next stay.

Hood River, Oregon
Reviewed 1 week ago

The rooms are overpriced for the quality provided. We have stayed here many times over the past 10 years; this trip was the last time. We will not be giving this hotel our business again. We spent the next morning noting other hotels in the area for our next trip.

Review collected in partnership with Best Western
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Thank 776ellenrs
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

We apologize for any inconvenience you experienced during your stay. If there is anything that I can do to make it better please do not hesitate to call. 530-722-2280 Rosie

Shelton, Washington
Reviewed 2 weeks ago

On a road trip on the way back from Shelton we stopped we were given a room that had not been cleaned trash in the cans, bed not made, soap open. When we called to get a different room the gal didn't apologize. She offered the couple ahead of us drink coupons for the restaurant but we were just offered...

Review collected in partnership with Best Western
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Thank F7303CMsarahj
BWHilltop, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

I am so sorry. I will talk with my front desk people and housekeeping. If there is a way to make it better I am happy to offer you either a Travel card or maybe next time you are in town we can offer the stay n dine coupon at no cost. Please call me directly at 530-722-2280 Rosie

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This unique AAA three-diamond hotel is located within the heart of one of the country's most beautiful regions - the Shasta Cascade. Our 114 upscale guestrooms have been tastefully decorated, offering either King, 2 Queens,or King with Sofabed. Hotel amenities: Free full hot breakfast buffet, complimentary high-speed wireless internet access, free business center, free local & toll free phone access,fitness center, complimentary DVD rentals, free USA Today newspaper Mon-Fri, outdoor heated pool & spa, in-room refrigerator, guest laundry, ample parking and conference room banquet facilities hold up to 100 persons. Relax and enjoy our on-site award winning restaurant C.R. Gibbs American Grille - lunch 11:00 a.m. to 4:00 p.m., 'Nutzy Hour' 4:00 p.m. to 6:00 p.m., dinner 4:00 p.m. to closing. Enjoy dining on our outside patio. Only blocks away from high end shopping, specialty shops and two miles from California's newest destination icon the Sundial Bridge at Turtle Bay Museum and Arboretum. ... more   less 

Additional Information about BEST WESTERN PLUS Hilltop Inn

Address: 2300 Hilltop Dr, Redding, CA 96002-0508
Region: United States > California > Redding
Price Range: $161 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hilltop Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Plus Hilltop Hotel Redding
Best Western Hilltop Hotel
Best Western Redding
Redding Best Western
Hotel Style:
#6 Romantic Hotel in Redding
#6 Family Hotel in Redding
#7 Business Hotel in Redding
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hilltop Inn staff and other travellers.
5 questions
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Alameda, California
1 month ago
Klamath Falls, Oregon
2 months ago
Redding, California
2 months ago
San Francisco, California

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Questions? Get answers from BEST WESTERN PLUS Hilltop Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 135. Access to our parked car was excellent, especially for my older parents.”
luminaire1, 18 Apr 2017 | Read review
“Choose a ground floor room if possible since the elevator appears to be located in the middle of the hotel.”
138duchess64, 21 Jan 2017 | Read review
“Stairs to upper floor”
LDBlady, 3 Jan 2017 | Read review
“Don't get room #230. It is next to the maid room and they are very noisy.”
  • Vanity
  • Couch & Coffee Table
  • Bathroom
  • Desk & Big Screen TV
  • Bed
  • Small Fridge
  • Room
55KatieM, 21 Dec 2016 | Read review
“For a quiet sleep ask for a room not on the I-5 side.”
rond556, 18 Nov 2016 | Read review
5 of 5