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We stayed here and ate at the Cook House Restaurant. The views are very nice and the room was very comfortable. I found it odd that the shower head was so low but am not sure if that is the case with all rooms. Breakfast...More
We stayed for one night in basic room with king bed. Enjoyed being right on the lake; nice sunset walk after dinner. Bed was comfortable and there was good light for reading. Table and chairs, TV in cabinet on side wall not easy to see...More
Response from Howard W, Owner at Bridge Bay at Shasta LakeResponded 2 October 2017
Kathy, thanks for sharing your experience! We're glad you liked the views and that bed was comfortable. Also, we appreciate the feedback regarding space and check-in. Our team apologizes it took longer than expected and will be sure to look into this. We look forward...More
We stayed at the hotel for two nights and the rooms are old but very clean with nice clean vinyl type floors and linoleum in the bathroom.They also provided soap and shampoo and comfortable beds.This was a good fit for us because we were there...More
Response from Howard W, Owner at Bridge Bay at Shasta LakeResponded 18 August 2017
Thanks for the sharing your great experience. We're happy to hear you enjoyed your stay and that the room was just what you wanted. Looking forward to welcoming you back soon!
Bridge Bay at Shasta Lake
Motel is old and dated. Rooms don't look like pictures. Secured a room with a couch. But, never recieved that room, was moved to a handicap accessable room and a roll away was delivered, so my 12 yr old would have a place to sleep....More
Response from Howard W, Owner at Bridge Bay at Shasta LakeResponded 9 August 2017
We always want our guests to have a comfortable and fun stay with us, so this is obviously disappointing. We're very sorry for the mix-up with your room and if anyone came across as anything but friendly. Please know that wasn't intentional, and we do...More
Drove all day from Seaside to get here. Check in went smoothly. Friendly staff. Room was clean and what we expected. Stayed here in spite of mixed reviews because it was close to Shasta Caverns. After driving all day we spent about an hour just...More
Response from Howard W, Owner at Bridge Bay at Shasta LakeResponded 28 July 2017
We're disheartened to hear your stay with us wasn't the impressive time we're known for. We do our best to communicate everything as thoroughly as possible, and if we missed the mark, we apologize. We hope you'll give us a second chance to prove we...More