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The Ritz-Carlton, Rancho Mirage

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The Ritz-Carlton, Rancho Mirage
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819 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Massachusetts
Reviewed yesterday NEWvia mobile

Stayed at the Ritz Carlton Rancho Mirage through the American Express Deal and it was a very good stay. I'm not sure why the hotel has received so many negative reviews, but overall we had a wonderful stay. We got an upgraded room, breakfast included, and a $100 daily credit. The location is beautiful and a short drive to shopping...

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Helpful?
Thank killer_and_the_girl
San Diego, California
Reviewed 4 days ago NEWvia mobile

My wife and I celebrated our anniversary here this weekend. We got a standard room which we thoroughly enjoyed. We booked the Bed and Breakfast package. This came with a $70 credit for breakfast and comped valet and resort fee. Seemed like a good value for us because we had a car. The breakfast credit was great. They said we...

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1Thank benjaminarp
Dover, Delaware
Reviewed 5 days ago NEWvia mobile

Great 3 day stay! Marcus in the club lounge is a great Ritz ambassador! Thoroughly enjoyed my stay because he connected w/me to personalize my visit. Champagne and my favorite toffee popcorn to celebrate my birthday! REMARKable!

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Helpful?
Thank ChickfilADover
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning ChickfilADover, Thank you for sharing your feedback with us and Happy Birthday! I am thrilled that your Club Lounge experience was so exceptional, and I truly appreciate your recognition of Marcus. We hope to welcome you back soon for another celebration and Club Lounge experience. Warm regards, Kelly A. Steward

Toronto, Canada
Reviewed 5 days ago NEW

This hotel needs to spend more time on detail. Given it's a Ritz Carlton the view is amazing it's a real relaxation place and staff greet you very nicely. The front desk staff is kind and attentive but also need to think outside the box when there is issues.

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Helpful?
Thank elim355
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning elim355, Thank you for taking the time to share your feedback with us. I am delighted to hear that you enjoyed our beautiful views, as well as our exceptional service. In regards to your unsatisfying experience, I would love the opportunity to discuss your visit in more detail. I look forward to speaking with you. Warm regards, Kelly...

Los Angeles
Reviewed 5 days ago NEW

The Ritz-Carlton Rancho Mirage is a beautiful hotel! The service is wonderful, they really make you feel special. The extra touches such as the candy bar and the afternoon Manhattan bar were great. I would highly recommend this hotel to anyone looking for a special place to stay.

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Thank Robbie D
LOS ANGELES, United States
Reviewed 5 days ago NEW

Nice romantic spot for stargazing above the city lights. Avoid Edge Steakhouse at all costs to save yourself from food poisoning and possible trip to the hospital. Totally snobby ignorant staff. Will not be surprised that Health Department will shut it down.

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Thank raivok953
Corona del mar
Reviewed 5 days ago NEW

Average quality with high prices. Not up to typical ritz standards. Bed linens. Sheets towels. Robes all stiff And scratchy. Breakfast area food and service very poor. Lounge bar service non existent Same as on previous stays

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Helpful?
Thank Jackoff44
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning, Thank you for sharing your feedback from your recent visit. I would like to apologize for your dissatisfying experience and would very much appreciate the opportunity to discuss your stay in more detail. I look forward to hearing from you. Warm regards, Kelly A. Steward

Los Cabos, Mexico
Reviewed 6 days ago NEW

Stayed there one night, last night to look at property in Palm springs today. I booked a suite, very roomy living room, bedroom and a massive well appointed bathroom with a view of the courtyard and the valley beyond. Quite a beautiful property. The staff from the valet parking attendant to the front desk and housekeeper were helpful and charming....

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Helpful?
Thank Gene R
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning Gene R, Thank you for sharing your experience with us. I am disheartened to hear of your dissatisfaction during your stay, and would love the opportunity to discuss your experience in more detail. I look forward to speaking with you. Warm regards, Kelly A. Steward

Calgary, Canada
Reviewed 1 week ago

We only stayed one night but the service was excellent, good food at the restaurant and very personalized service overall. The location was higher up a mountain with a great view. If you are looking for something a bit more up scale this would be a good place to stay.

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Thank barryk619
Reno, Nevada
Reviewed 1 week ago

At first glance, it all appears beautiful. My room faced the mountains, my friends' room faced the adult pool . Both of us noticed a loud continuous noise coming from the bathroom which we assume is the venting system. I had to sleep with noise reduction device otherwise it was too loud. The air-conditioning system is also loud compared to...

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Thank Melina B
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good afternoon Melina B, Thank you for taking the time to share feedback from your recent stay. I am delighted to hear that your pool, concierge, and retail experiences were all exceptional. I would like to apologize for your dissatisfaction with other aspects of your visit, and would very much appreciate the opportunity to discuss them with you. I look...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegantly enveloped within the Santa Rosa Mountain range, The Ritz-Carlton, Rancho Mirage is located on a 650-foot bluff overlooking world-famous Palm Springs and the picturesque Coachella Valley. This luxurious Palm Springs hotel boasting 244 guest rooms with 16 suites including spacious and private spa suites, is thoughtfully-designed to complement its desert mountain location by featuring natural elements of stone, wood and fire - which reflect the local landscape, hues and regional surroundings. At The Ritz-Carlton, Rancho Mirage, amenity highlights include State Fare Bar & Kitchen, serving breakfast, lunch and dinner and featuring an exhibition kitchen, private dining room and multiple indoor/outdoor seating areas. A second remarkable restaurant, The Edge (opening fall 2014), features aged steak and seafood served cliffside with unparalleled views of the valley below. Further resort highlights include a luxurious, 24,000-square-foot spa, swimming and relaxation pools, and preferred access to some of the finest golf and tennis experiences at premier courses and clubs in the Palm Springs Valley. This exceptional Palm Springs hotel in California offers guests a true luxury desert experience, while providing convenient access to world-class shopping, dining, recreation and sightseeing. ... more   less 

Additional Information about The Ritz-Carlton, Rancho Mirage

Address: 68900 Frank Sinatra Dr, Rancho Mirage, CA 92270-5300
Region: United States > California > California Desert > Rancho Mirage
Price Range: $336 - $1,161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Rancho Mirage 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA - California Desert
Hotel Style:
#1 Business Hotel in Rancho Mirage
#1 Spa Hotel in Rancho Mirage
#1 Romantic Hotel in Rancho Mirage
#2 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Rancho Mirage staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Candy Bar at the Concierge desk in the afternoon is nice touch. Family pool can be noisy. Adult pool is quiet.”
 of 5 bubbles 454jonathonb, 29 Nov 2016 | Read review
“If you want quiet, don't pick a room that faces one of the pools.”
 of 5 bubbles Abazaba, 25 Nov 2016 | Read review
“Our room facing the "adult pool" was nice and quiet.”
 of 5 bubbles mpwilli910, 24 Nov 2016 | Read review
“Desert view, second floor. The third floor views can be obstructed by the tops of palms.”
 of 5 bubbles de123cm, 16 Nov 2016 | Read review
“Top floor, has nice view, ground floor with fire pits are nice”
 of 5 bubbles kadrian110, 15 Nov 2016 | Read review
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