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Homewood Suites by Hilton Ontario-Rancho Cucamonga

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Homewood Suites by Hilton Ontario-Rancho Cucamonga
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369 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Reviewed yesterday NEW

Sparse on towels and room not fully restocked like coffee. Manager said they would fix bed but nothing ever happened. Microwave was dirty. My wife had to sleep on sofa due to bed issue. Internet was slow

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Helpful?
Thank Nickinfelise
San Jose, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This is an awesome hotel! The staff are friendly and helpful. The rooms are clean, comfortable and well maintained. The complimentary breakfast has a good selection of food options as well as being very tasty. The scones were DELICIOUS!! The breakfast area is very clean and the kitchen staff were also very friendly and helpful. I would highly recommend staying...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Cindy K
About Hotel's Favourite Review
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Cindy K, Thnak you so much for your 5 Star review! We are so glad to hear that you love our "Awesome Hotel" Thank you for all of your compliments and we look forward to having you back again soon! Sincerely, Heather Cristler Assistant General Manager

Fort Worth, Texas
Reviewed 2 days ago NEW

I really liked the room. I didn't use the amenities as much but the location was great so we could walk so places to get food. I had lost a pair of sunglasses at breakfast and the lady at the desk in the lobby had them and was able to give them to me.

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Helpful?
Thank drumsey28
Indio, California
Reviewed 1 week ago

I have stayed at this hotel off and on for eight years. Always though it was in a safe location and they had security. Last Sunday checked in around 5:00 p.m. and came back out to my 2013 Ford Taurus (not a luxury car) around 7:45 a.m. the next morning. The left rear driver's window was shattered. Only lost a...

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Helpful?
Thank esperandrich
Hilo, United States
Reviewed 1 week ago

We travel to LA quite a bit with our 3 children, and will plan to stay here from now on. Love the people and the accommodations! I sort of hate to tell everyone how fabulous it is for fear that it will be booked the next time we are in town, but do unto others....enjoy!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Keriann H
Edwards, California
Reviewed 2 weeks ago

Overall great hotel and location to shopping areas and restaurants. Breakfast was just okay, compared to all other Hilton hotels that offers free breakfast. Great big room with living room and a kitchenette. Family vacationing will benefit from 2 queen beds and living room.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank ellensL632YY
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear ellensL632YY, I would like to start off by thanking you for taking the time to share your experience regarding your recent stay with us here on TripAdvisor - your feedback is invaluable to us. I am very glad to hear that you enjoyed the spacious suites we have to offer, however I am sorry to hear about your disappointment...

MORENO VALLEY
Reviewed 2 weeks ago

My first time at a Homewood Suites, and really disappointed. The website seems to say ALL rooms are true Suites, with a separate living and bedroom. That's not what I got, I got one long, skinny room with a bed at one end and Sofa at the other. Both too far from the TV, which is screwed into the chest...

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Helpful?
Thank drdroad
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear drdroad, Thank you for taking time to provide your feedback. Our goal is to ensure we exceed guests expectations every day and every stay. My apologies as it appears we fell short in your experience. We hope that you will give us another opportunity to exceed your expectations in the near future. Warm Regards, Heather Cristler Assistant General Manager

Pinetop-Lakeside, Arizona
Reviewed 2 weeks ago

Superior, Superior, Superior!!! This property is one of the Best that I have stayed at. The staff is professional, polite and always eager to assist and accommodate. This property is well maintained and the food is awesome. I consider this property My Home Away from Home.

Review collected in partnership with this hotel
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Helpful?
Thank Eddie L
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Eddie L, We are thrilled to know that you find our hotel to be the best you have ever stayed at! Thank you for all of your compliments, we are truly flattered! We take pride in providing the best service to all of our guests and we are happy to know that you find our property to be a...

San Diego, CA
Reviewed 2 weeks ago via mobile

Stayed with my two teens for soccer tournament. We checked in on Friday night around 8pm. The staff at the front desk were friendly and helpful. Our room was on the 4th floor facing towards the airport. We did hear some airport noise early on Saturday morning but it wasn't too bad. Room was clean. The room had a kitchen...

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Helpful?
Thank craftywriter
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear craftywriter, Thank you for choosing to stay with us during your kids recent soccer tournament. We are so glad to hear that you enjoyed your time with us. Thank you for highlighting all the aspects of our hotel that made your stay so enjoyable. We hope to be able to welcome you and your family back again soon. Sincerely,...

Reviewed 2 weeks ago via mobile

It's in a great location walking distance to Ontario Mills and tons of restaurants. They have a kitchen, living room plus a large bedroom with 2 queen beds. The price is great for the size and it's clean !

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Helpful?
Thank Maribel M
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Maribel M, Thank you for your review of our hotel. We appreciate you choosing to stay with us while traveling to the Ontario/Rancho Cucamonga area. We are pleased to hear that you found our suites to be spacious to accommodate your needs. Thank you again for your review. Warm Regards, Heather Cristler

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Ontario-Rancho Cucamonga

Address: 11433 Mission Vista Drive, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: $173 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ontario-Rancho Cucamonga 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Homewood Suites Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Homewood Suites Rancho Cucamonga
Homewood Rancho Cucamonga
Rancho Cucamonga Homewood Suites
Hotel Style:
#1 Romantic Hotel in Rancho Cucamonga
#2 Family Hotel in Rancho Cucamonga
#4 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not crime free”
esperandrich, 14 Apr 2017 | Read review
“The Suite was Nice, Clean and Well Presented as Always. I would not consider staying anywhere else when in the Rancho Cucamonga, Ontario area. This property is close to the Premiere shopping (i . e. Saks Off 5th, Tommy Hilfiger etc) and numerous Restaurants. Moreover, the Customer Service at this Property is Outstanding!”
448eddiel, 9 Apr 2017 | Read review
“Clean and comfortable”
655jeannies, 16 Mar 2017 | Read review
“The only things I can think of that would be negative comments would be that the toilet flushes rather loudly and also the furnace/heater was kind of loud when it came on. But otherwise, very comfortable room”
chrismQ4505DA, 10 Mar 2017 | Read review
“Great room. ”
janettep163, 22 Feb 2017 | Read review
5 of 5