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TownePlace Suites Ontario Airport

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Traveller (16)
Room & Suite (29)
Dining (8)
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Overview
  • Excellent54%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(37 reviews)
“laundry service”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
29 Apr.30 Apr.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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Traveller rating
101
53
22
11
9
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101
53
22
11
9
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All reviewsfront desklaundry servicetwo bedroom suitepaul mitchellkind and patientevery interactiontowne place suitessmall kitchenbreakfast areawalking distance to mallfriendly and efficient stafffantastic locationontario airportmorning breakfastfull kitchenstaff went out of their waystayed here for a week
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11 - 15 of 196 reviews
Reviewed 20 February 2018

Staff were great, helpful and very professional. Gold member perks were wonderful. Wished I had taken part in the bar, but wasn't up to it that night. Looks great. Overall appearance of the hotel is great too. Little bit of a hike to the room,...More

Thank Christian M
Response from Jason B, Manager at TownePlace Suites Ontario AirportResponded 14 March 2018

Thank you for your 5/5 rating. We love to take care of our guests. I hope that you will come and stay with us again soon. Jason Bell assistant General Manager

Reviewed 20 February 2018

Imagine: You arrive tired, late evening, and there's a friendly face at the reception who recognizes you, greets you warmly, offers you an upgraded room, an amenity, AND a welcome gift!! This is Charles, and it is the TownPlace Suites Ontario Airport where we stay...More

Thank cruisersl
Response from Jason B, Manager at TownePlace Suites Ontario AirportResponded 14 March 2018

Thank you for your review. Charles does such an amazing job. I feel very lucky that i get to work with such wonderful people that take care of our amazing guests like your self. I hope you will come and visit again soon. Jason Bell...More

Reviewed 1 February 2018

Received an email for the Asst Mgr about our stay. I wrote back about our experience but he never responded. Here is my email: My fiancé and I stayed for one night last weekend, and unfortunately it wasn't one of our best stays. We were...More

Thank Brittany C
Response from Ryan M, General Manager at TownePlace Suites Ontario AirportResponded 3 February 2018

Hi Brittany! Thank you for providing us with much needed feedback regarding your recent visit. At TownePlace Suites by Marriott Ontario Airport we pride ourselves in the service and product we represent and I am sorry to hear your stay was not the greatest. I...More

Reviewed 26 January 2018

We flew into Ontario Airport to visit family who lived in Orange County. We needed a place to stay near the airport and chose the TownPlace Suites solely based on its proximity to the airport. What a find! This hotel is very nice, clean and...More

Thank JEN95677
Response from Jason B, Manager at TownePlace Suites Ontario AirportResponded 14 March 2018

Thank you for your amazing review. I think we have a great little place here and I'm glad you agree. I hope that you will come and stay with us again soon. Jason Bell Assistant General Manager

Reviewed 11 January 2018 via mobile

This property is truly an exemplary option for anyone headed into or out of Ontario International Airport. Everything was spotless and well organized, ...and the location could not be beat! Literally hundreds of dinner options within walking distance. The overnight manager was exceptionally helpful. She...More

Thank Dale B
Response from Jason B, Manager at TownePlace Suites Ontario AirportResponded 21 January 2018

Thank you for your awesome review. It is always so great to get wonderful feedback about the staff and hotel. I hope that you will come and stay with us again soon. Jason Bell Assistant General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 143 - USD 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rancho Cucamonga
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 143 - USD 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rancho Cucamonga
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (29)
Dining (8)
Questions & Answers
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Room Tips
"Walking distance Restaurants"
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"Easy to get to the Schottenstein Center"
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"away from elevators"
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"the studios are great! fully loaded with a kitchen and there is an office space as well."
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