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All reviewsfree drinkshuge tubplaces to eat and shopevery employeeshower watersmall bathroomjazz festivalgreat rateassigned roomcommon areasfront desk staffeasy parkingbed was very comfortablenice propertyamerican riverbusinesssauna
Staying for business - got in really late and met with a smile. I asked where to get a Diet Coke and was given a few ice cold ones! The first night - my AC didn't work - they tried fixing it and then quickly...More
Thank erik f
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 8 August 2016
Dear Highly Valued Trip Advisor Guest,
Thank you for taking a few moments to let us know about your recent stay with us at the Holiday Inn Rancho Cordova and for touching a few of the high poiints of your visit.
Aside from the many...More
I was not impressed by the check in here at all. I was sent to the wrong room only one bed for 2 people sharing a room then went back down after a few long minutes Colin redirected me to another room and apologized for...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 1 August 2016
Thank you for sharing your impressions of your recent experience at the Holiday Inn Rancho Cordova.
Please accept my apologies for the oversight at check-in regarding the initial king bed for two guests. To clarify, all but a few first floor rooms, plus...More
The front desk staff didn't know what they were doing. While in the middle of checking us in he took a phone call and proceeded to take there reservation. The only rooms with a fridge and microwave were on the first floor! The restaurant at...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 3 July 2016
Thank you for letting me know about your recent stay with us at the Holiday Inn Rancho Cordova. I sincerely apologize for the delay you experienced and appreciate your bringing it to my attention to utilize in further training our new front desk...More
Although this is an older facility, the guest room was spacious and comfortable and I was treated very well by the extremely helpful staff. In fact, Jeff, the Assistant General Manager, went out of his way to help me in the seminar room personally so...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 30 June 2016
Thank you very much for sharing the impressions of your visit with us at the Holiday Inn Rancho Cordova; it's really wonderful to connect with you following your stay.
Certainly, all of the staff and I appreciate knowing that both your event and...More
I recently booked a night at this Holiday Inn through Priceline. I was expecting a room with 2 beds or at least a couch. However, I got the handicapped-access room, which had just 1 queen bed and minimal furnishings. The night auditor said there was...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 3 June 2016
Dear Highly Valued TripAdvisor Guest,
We greatly appreciate hearing back from you following your recent stay with us at the Holiday Inn Rancho Cordova. Your feedback is always welcomed.
I apologize that you did not receive the room accommodation of your preference, which was due...More