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La Quinta Inn & Suites Pomona - Cal Poly

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La Quinta Inn & Suites Pomona - Cal Poly
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28 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Sacramento, California
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago via mobile

This was my second stay at this hotel and it wasn't much different than the first. The staff was very accommodating, and gave me a room exactly fitting my criteria. We were traveling with my mother and our 7 month old, and they gave us a room far from the elevators and not facing the street. It was exactly what... More 

Helpful?
Thank Derek L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This hotel is like your standard hotel, so picking it was based on your expectation of past hotel experiences. However housekeeping was inconsistent. One day they would make one bed and not the other. The appropriate count and type of towels were never left. They would even take a towel that is hanging up for use again and trash the... More 

Helpful?
Thank Rachel H
Management response:

Thank you for taking the time to let us know about your experience with us here at La Quinta Pomona. We do value our guests' feedback and take all input very seriously. This helps us improve our overall operations and help ensure we do provide our guests with the best stay possible. It appears there were some standout incidents I... More 

Travellers are raving about these Pomona hotels

Oregon
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016

This is a nice la Quinta, located near the college. It's very clean, decent sized rooms, and there's a nice pool. We stayed a couple nights with no problems. Easy drive to the Fairplex. Priced a bit too high on the weekend we were there..

Helpful?
Thank DakineSmile
1 review
Reviewed 21 September 2016

Close to the school, clean rooms, clean hotel. Great location but you pay for it compared to other hotels. The thing that i didn't like was that there is not allot of restaurants close by. Right off the freeway but still far from things to do.

Review collected in partnership with La Quinta

Helpful?
Thank alexf49
Mountainair, New Mexico
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 September 2016

Really friendly staff and very nice surroundings but...the door to our room was improperly hung making it really difficult to open,. We had to literally kick the door in to open it. In doing so, we inadvertently removed the security device from its moorings. We immediately reported it as not only was it difficult to open the door, it was... More 

Helpful?
Thank Ray T
Palmdale, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 September 2016

This is a standard La Quinta; fairly nice and comfortable. There was some chipping paint and chipped tile in our room but overall we had a comfortable stay. The biggest issue for us was the "incidental" deposit. Most places require a hold of $50.00. Here, they require a hold of $150.00. I think this is outrageous

Helpful?
1 Thank desantisdd
Los Angeles, California
1 review
Reviewed 6 September 2016

Me, my mother and little cousin stayed at the La Quinta Inn this past weekend and we absolutely loved it!! very clean and the breakfast was great!! Especially JENNIFER!! she was awesome. Great STAFF!!

Helpful?
Thank radfordts
Level Contributor
10 reviews
7 hotel reviews
Reviewed 4 September 2016

this is very close to the Cal state Pomona, so the location is very nice if you have things to do nearby the campus. The environment is good and clean. We stay there because we need to join the wedding in the campus. We recommend this nice hotel.

Helpful?
Thank Yvette Y
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

I booked a night here after getting duped by fake positive reviews which were most likely left by their staff. I got there at 5 pm and asked for a room on the upper floor, I was told they have only one room available and it’s on the main floor. I can either take it or come back in a... More 

Helpful?
1 Thank Jen H
Management response:

Dear Guest, I am terribly sorry for your experience; however I can assure you we are not flea ridden. All of our rooms are treated on a monthly basis to cope with the general pest issue that seasonally presents its self in Southern California. Perhaps if the window was left ajar something may have come in. In any event, this... More 

Chicago, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2016

Arrived late evening and had room on second floor. As we went to our room the first floor had bags of garbage and linens all over the hallway. Got to our room tired, and went to bed only to find the sheets damp. Best front desk could do was reduce cost of our stay. Next morning went to clean up... More 

Helpful?
Thank bbetten
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

I am so sorry that you were disappointed during your stay with us. Providing a clean and comfortable room to our guests is extremely important to us. We appreciate your feedback, and it will be shared with management as well as housekeeping. Sincerely, Jenna La Quinta Customer Care Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about La Quinta Inn & Suites Pomona - Cal Poly

Address: 3200 Temple Ave, Pomona, CA 91768 (Formerly Diamond Bar Inn & Suites)
Region: United States > California > Pomona
Price Range: $139 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Pomona - Cal Poly 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Pomona - Cal Poly California
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Pomona - Cal Poly staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One that is not next to the pool area. Gets loud with inconsiderate guests.”
 of 5 bubbles P5281GErachelh, 7 Nov 2016 | Read review
“location is good.”
 of 5 bubbles YvetteY812, 4 Sep 2016 | Read review
“Find another hotel”
 of 5 bubbles bbetten, 16 Jul 2016 | Read review
“watch out with the manager ROBERT he is a liar”
 of 5 bubbles mncuevas, 1 Jun 2016 | Read review
“quiet, big size of bed”
 of 5 bubbles 749santiagoc, 26 Feb 2016 | Read review
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