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La Quinta Inn & Suites Pomona

Expedia.comUSD 120*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites Pomona
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47 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Start your review of La Quinta Inn & Suites Pomona
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Reviewed 3 days ago NEW

Feces in tub. Double billed. Asst Mgr says 1st paymnt using bus debit card prob fraud. Then Pom charged my reg credit card used 2 make reservation. Pom refuses to issue credit. Have receipt 4 1st pmnt

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Helpful?
1Thank Terry M
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017

The rooms are great and recently renovated and the include a mini fridge and a microwave, we stayed in two rooms because the first night we had a guest upstairs that made a lot of noise so we requested a change of room the next morning and the staff complied immediately, our sleep quality improved as soon as this happened....

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Helpful?
2Thank Bernal S
About Hotel's Favourite Review
Reviewed 1 week ago

1. The key didn't work - not a big deal, but they have the outdated key cards 2. Food delivery person was not allowed to deliver to the room - they have no room service 3. 2 pm late check out was not honored without extreme negotiations 4. Staff shut the door in my face while I was telling her...

Review collected in partnership with La Quinta
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Helpful?
1Thank jtinhb
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Pomona, responded to this review

Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please know that your feedback is extremely important for us to continue to improve our service. The hotel manager will be discussing your experience...

Los Angeles
Reviewed 3 weeks ago via mobile

We really enjoyed the breakfast .. the lady who was handling the breakfast area heard me ask for bacon and she actually made us some hot bacon.. great customer service and it's hard to fine . The hotel is clean and I would definitely stay here again if I'm in the area.

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Helpful?
1Thank Tomeeka G
Reviewed 4 weeks ago

I agree with most reviewers about this hotel. Would be great but... I enjoyed this place more than I should have and that is because of the exceptional staff here! They made our so-so stay a much better experience. The knock is that our room had a very strong perfume type scent that we never got used to. So strong...

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Helpful?
1Thank Ray D
Reviewed 4 weeks ago

The location was great, clean and confortable bedrooms. The staff was very helpful and cordiality was everywhere. We extended our two nights to three and there was no problem, the upgrade was very smooth and easy.

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Helpful?
Thank Mari B
Indianapolis
Reviewed 11 April 2017

room was clean, had a nice patio through our sliding door. bathroom was clean, didn't like that there was no trash can by the sink which is outside the bathroom. Laundry room was filthy, trash was overflowing. No laundry soap was available at the front desk. first night we noticed there was a cop car circling, then my friend headed...

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Helpful?
1Thank Vanessa S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Pomona, responded to this review

Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during and after your stay. The lack of professionalism and concern that you described is certainly not the standard code of conduct. The safety and security of our guests is always our top priority. Our team will review your information and do...

Boston, Massachusetts
Reviewed 4 April 2017

Thin walls and doors...Need I say more? Musty smell in the hallways, and only slightly less musty smelling in our room. The rooms were spacious, though, and many overlook the pool area. The bed was surprisingly comfortable, and a pleasant surprise after an 8 hour day in the car. Many extras like a mini fridge and in room coffee were...

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Helpful?
1Thank Crusha
Spring Valley, California
Reviewed 19 March 2017

What a pleasant surprise. The room was very clean and stylish, and the bed was to die for, very comfortable, felt like I was sleeping in my very own bed. Nice 40" flat screen tv. Would stay here again if in the area.

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Helpful?
1Thank Patrick S
Reviewed 16 March 2017

The hotel is 30 minutes from Los Angeles Airport. Very good service, quiet place, first class service, has pool, gym, excellent breakfast buffet, free wifi and parking. The place is close to some Universities, so the neighborhood is quiet.

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Helpful?
Thank Santiago C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about La Quinta Inn & Suites Pomona

Address: 3200 W Temple Ave, Pomona, CA 91768 (Formerly Diamond Bar Inn & Suites)
Region: United States > California > Pomona
Price Range: $161 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Pomona 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Pomona California
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Pomona staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no room that had a loud are so as far as I saw all the rooms were great!”
414marib, 19 Apr 2017 | Read review
“Request room with balcony.”
749santiagoc, 15 Mar 2017 | Read review
“Make sure the room you get is clean. No guarantees.”
  • Blob of hair on the dirty seat
AshutoshLuktuke, 5 Mar 2017 | Read review
“Choose a room away from the train tracks”
rmb0487, 19 Feb 2017 | Read review
“Ask for a room with a view of the mountains or the pool, both will be nice.”
810donm, 1 Jan 2017 | Read review
5 of 5
Expedia.com
USD 120* /night
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ElvolineUSD 132
La QuintaUSD 120
Orbitz.comUSD 120
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Prices are for 1 room, 2 adults
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