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Four Points by Sheraton Pleasanton

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265 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 17 March 2014

The hotel was clean, comfy, and had friendly staff. We stayed in two rooms while we were there (we visited Eureka and stayed there one night during our stay in Pleasanton) and although there was a significant difference in the outside space in the two rooms, the quality was good. There is a nice outdoor swimming pool (a bit cold...

1Thank Annabel M
Ladera Ranch, California
Reviewed 10 March 2014

I have been there before and it continues to be a clean, good location and reasonable priced hotel. what I spotted this time was a plug-in strip charge device so you can charge your phone, ipad, and kindle on the desk top without having to find various outlets. nice touch.

Thank Kathleen S
Sydney, Australia
Reviewed 27 January 2014

This is my preferred hotel in Pleasanton. The rooms are comfortable, the rear ones in the block are very quiet and the staff are friendly and helpful. The bar can get quite busy which is a good thing as it shows that many guests also enjoy being here.

Thank Stephen W
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Stephen W -Thank you for your great comments about our Hotel--we do hope to see you again soon

Seattle, Washington
Reviewed 19 December 2013

Well priced but definitely not on par with most 4 Points by Sheraton. No elevators in this hotel, so you're relegated to lugging your baggage up a couple flights of stairs to get to the second level, which depending on how much you have with you, can be problematic. A little on the dark, dated side, but is quiet and...

Thank Shel S
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Shel S---Thank you for the kind comments about the Hotel. We are looking forward to a refresh of our Hotel late this year. We do hope you will try us again

Albuquerque, New Mexico
Reviewed 15 December 2013

The grounds are very nice. Also the outdoor pool is heated to over 80 degrees. It was like swimming in a bathtub. Rooms are okay, no upgrade for our platinum membership. Free breakfast had a nice range of choices. For the price, reasonable place to stay. It was clean.

Thank Txdelphia
West Sacramento, California
Reviewed 28 November 2013

Nov 19, 2013 Pamela T My first experience with the Sheraton in Pleasanton, CA was excellent. Lovely hotel and the friendly staff. And the service in the restaurant (Ricardo) was the best ever encountered at a hotel. The price was excellent. I travel frequently for business and personal travel. I will always look for a Sheraton from this point on.

Thank stephany119
Reviewed 22 November 2013

The Four Points in Pleasanton, CA is a very nice hotel. The grounds are absolutely beautiful, with trees, a pond, a stream with water features and an outdoor pool and hot tub. The lobby is contemporary, but with a warm feel. There's a nice bar and restaurant, with an excellent happy hour, complete with a variety of munchies. The dinner...

Thank Sirpicky
Reviewed 21 November 2013

Before I decide to stay at a hotel, I call ahead to inquire about the facilities. I spoke to Shavonna at the front desk who had a smile in her voice and went above and beyond to answer all my questions, so I was convinced to make a reservation. During my stay, I was impressed with all of the other...

Thank ck1153
Kalamazoo, Michigan
Reviewed 3 November 2013

While this is part of the Sheraton chain it actually has a very boutique feel. The lobby is open and modern, and the staff is great. Marina was who worked the desk when we arrived this week and she was exceptionally pleasant and helpful. The grounds are great too, lots of open green space if you want to sit under...

Thank Bob S
Jakarta, Indonesia
Reviewed 23 October 2013

The main reason why we chose this hotel is its location : close to Stoneridge mall and Livermore premium outlet. Room was clean, big and well maintained. Every wing need a access card to enter the door. We stayed in the ground floor , which is good for us since each of us were having 2 luggage. Bed was the...

1Thank Ika C

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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 

Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Road, Pleasanton, CA 94588
Region: United States > California > Pleasanton
Price Range: $140 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Number of rooms: 214
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Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Sheraton
Pleasanton Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Pleasanton staff and other travellers.
5 questions
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London, United Kingdom
9 months ago
San Diego, California
over a year ago
Rocklin, California, United States
over a year ago

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Questions? Get answers from Four Points by Sheraton Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the most quit bulding, ask for building 6. For the most convenient, but nt over the lobby, ask for bulding 4 or 2.”
 of 5 bubbles CA_Dad_707, 26 Nov 2016 | Read review
“Rooms overlooking the garden/pool, on the second floor (if you don't mind hauling your suitcase up the stairs) are the best.”
 of 5 bubbles laurieh587, 14 Nov 2016 | Read review
“Pool/ garden view is nice with patios and balconies. The handicap accessible room was very nice. Spacious bathroom but no fridge.”
 of 5 bubbles packyourbagsIowa, 3 Aug 2016 | Read review
“Definitely not in one of the out buildings”
 of 5 bubbles MikeFlyCX, 28 Jul 2016 | Read review
“perimeter rooms have lots of road and parking lot noise”
 of 5 bubbles 540cherylj, 6 Jul 2016 | Read review
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