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All reviewsbusiness tripnice bar and restaurantpool areagreat bedbusiness hotelplenty of parkingrooms are largesan josepool and hot tubbreakfast buffetnice poolfitness roomcomfortable staysheraton pleasantonfazfountainbalconies
My experience was good. Our stay was May 11th, 2017 for 1 night. The parking was plenty, rooms were clean and decent size. The ambience was quiet and calm. The room I had was secluded on the side of building and had easy access from...More
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 1 week ago
Dear momandme2015, thank you for your feedback-we hope to see you again soon
This hotel has more of a resort feel than a hotel. The rooms are large and comfortable. The WiFi works very well. Although we didn't have the breakfast buffet the menu items we chose were very good. No need to fill oneself up at the...More
A overnight stay after a long journey and an early get up so we didn't have breakfast, however the room was clean, bed was comfortable, the shower worked well and we were very happy with the service so would visit again if in the area.
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 3 weeks ago
I have stayed here several times. Nice property and well maintained. The service is consistently friendly The only caveat is that there is a lot of traffic going to and from the Bay Area at rush hour, so you have to plan around rush hour...More
This hotel is an embarrassment to the SPG brand. I realize four points are more modest of the Starwood spectrum, but as someone who has stayed in dozens, I can tell you it’s the worst of the worst.
Gym had no water, I inquired at...More
1 Thank Tinious
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 28 April 2018
Dear Tenious, I apologize for the lack of Hospitality during your stay. Our goal is to exceed those expectations with every guest and it is obvious that we failed. I can only hope that we can bring you back to show you the real Hospitality...More