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Four Points by Sheraton Pleasanton

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Traveller (75)
Room & Suite (32)
Dining (6)
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Overview
  • Excellent20%
  • Very good41%
  • Average25%
  • Poor7%
  • Terrible7%
Travellers talk about
“business trip”(15 reviews)
“pool area”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Pleasanton
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Pleasanton
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (297)
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278 results
Traveller rating
60
108
68
21
21
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LanguageEnglish
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60
108
68
21
21
Show reviews that mention
All reviewsbusiness tripnice bar and restaurantpool areagreat bedbusiness hotelplenty of parkingrooms are largesan josepool and hot tubbreakfast buffetnice poolfitness roomcomfortable staysheraton pleasantonfazfountainbalconies
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1 - 5 of 278 reviews
Reviewed 2 weeks ago

My experience was good. Our stay was May 11th, 2017 for 1 night. The parking was plenty, rooms were clean and decent size. The ambience was quiet and calm. The room I had was secluded on the side of building and had easy access from...More

Thank momandme2015
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 1 week ago

Dear momandme2015, thank you for your feedback-we hope to see you again soon

Hotel's Favourite
Reviewed 4 weeks ago

This hotel has more of a resort feel than a hotel. The rooms are large and comfortable. The WiFi works very well. Although we didn't have the breakfast buffet the menu items we chose were very good. No need to fill oneself up at the...More

Thank northyorker
Reviewed 3 weeks ago via mobile

A overnight stay after a long journey and an early get up so we didn't have breakfast, however the room was clean, bed was comfortable, the shower worked well and we were very happy with the service so would visit again if in the area.

Thank Haselers
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 3 weeks ago

Thank you for your feedback- it is appreciated

Reviewed 4 weeks ago

I have stayed here several times. Nice property and well maintained. The service is consistently friendly The only caveat is that there is a lot of traffic going to and from the Bay Area at rush hour, so you have to plan around rush hour...More

Thank Pedro M
Reviewed 28 April 2018

This hotel is an embarrassment to the SPG brand. I realize four points are more modest of the Starwood spectrum, but as someone who has stayed in dozens, I can tell you it’s the worst of the worst. Gym had no water, I inquired at...More

1  Thank Tinious
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 28 April 2018

Dear Tenious, I apologize for the lack of Hospitality during your stay. Our goal is to exceed those expectations with every guest and it is obvious that we failed. I can only hope that we can bring you back to show you the real Hospitality...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Outdoor pool
Details
Price range
USD 105 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (32)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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mrdamian86
22 September 2017|
AnswerShow all 2 answers
Response from Nvchicky91 | Reviewed this property |
Not that I am aware of
0
Votes
Dianne G
24 August 2017|
AnswerShow all 2 answers
Response from Nvchicky91 | Reviewed this property |
Not too sure
0
Votes
screenname83
28 March 2017|
AnswerShow all 2 answers
Response from plsparks | Property representative |
You would contact our Director of Sales, Nancy Blong, at 925.469.5955. We also do not offer complimentary breakfast.
0
Votes
Room Tips
"Stay anywhere else you can."
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"The best tip to find a good room: try one of the other nearby hotels"
Read review
"Walls are a bit thin."
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"It's a two story hotel and doesn't have an elevator."
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