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Sheraton Pleasanton Hotel

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Sheraton Pleasanton Hotel
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291 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Arizona
Reviewed yesterday NEWvia mobile

Booked a Corner King Check in at 6 for 2 night stay. Key jacket says $409. Figured that was for both nights. Room is Accessible King and Amex is held for $1000! Back downstairs. Front desk checked rate and says "it happened again"! Fixed rate was good news. Not sure why $409 a night in Pleasanton didn't raise a flag...

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Helpful?
Thank dpsaz
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I love this little hotel. Good location - easy to find and right across the parking lot from Stoneridge Mall. Get a room on the mall (south) side of the hotel so you don't have the freeway noise. Rooms are small but well appointed. The lighting is warm and inviting - no fluorescent bright white lights. Staff is friendly and...

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Helpful?
Thank laurieh587
About Hotel's Favourite Review
Chicago, Illinois
Reviewed 3 days ago NEW

Have stayed here multiple times and it is very convenient for attending training or goi g to the Workday headquarters. It is right near the BART station so you can take public transit from SFO to the hotel. It is also a cheap Uber ride to San Jose. One complaint, I was emailed this survey not not a receipt/folio. I...

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Thank n3ciani
Dallas, Texas
Reviewed 1 week ago

I stay here because it is not expensive for the area, however it is an older property. If you are put on the side that faces the freeway you will hear the traffic noise from your room. The club level which is the 6th floor does have bottled water and drinks. The breakfast is average- fruit, cereal, eggs etc. The...

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Helpful?
Thank CalRam
Yuriko Z, Front Office Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Valued Guest Here at Sheraton Pleasanton we pride ourselves in providing the best experience for our guests. Rest assured we take your feedback very serious and use to improve our services to best meet your needs. I am sorry to hear we fell short of that during your stay. I would love to have the opportunity to make your...

San Francisco, California
Reviewed 1 week ago

We needed a one night stay and have a dog. Sheraton Pleasanton was the only hotel that allowed pets without an additional deposit as all of the other properties did. The rate was terrific and the fact that they welcomed our 4 legged pal was even better. There is a little grassy area to walk him, a big plus. The...

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Thank sfgirl2015
North Richland Hills, Texas
Reviewed 1 week ago

Overall good stay. Do not at or have a drink at the hotel due to slow service and the porice of drinks being a little higher than I would pay at a restaurant. Usually go across the highway and get food and beverage.

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Thank rusty_levy
Modesto, California
Reviewed 1 week ago

Because our first visit was nice we decided to rebook the next time we were there in town . The floors were dirty . No fridge. Housekeeping walked in on us at 9:00am. We will probably not go back. There are many options in the area.

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Thank Kristi P
Yuriko Z, Front Office Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Kristi First i would like to apologize for the multiple issues you encountered during your stay with us. We appreciate your feedback and we will follow up with the departments to ensure these issues do not arise again. Here at Sheraton Pleasanton we pride ourselves in providing our guests with the best service possible. If your traveling needs will...

Lubbock
Reviewed 1 week ago

We had a really great experience! From beginning to end! Everyone was very courteous! Very clean facilities! My only suggestion would be to have fans in the gym… It was a little warm in there... otherwise, it was terrific :)

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Thank Sharlie S
Chicago, Illinois
Reviewed 1 week ago

Need to visit the Workday megaplex in Pleasanton? Not interested in renting a car at SFO or OAK and having to put up with Nor Cal freeway traffic? Well then, this property's for YOU! Extremely convenient to the West Dublin/Pleasanton BART station - just a short walk away - and within a half-mile or so of most of the Workday...

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Thank Ge0rge678
Sanger, California
Reviewed 2 weeks ago

do not stay here, very run down, smells, mold in bathroom, bed uncomfortable, rude staff, they charge for bottled water, does not look like the picture, very noisy next to freeway. no breakfast provided, definately not a 3.5 star hotel

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Thank deannatufts7777
Yuriko Z, Front Office Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Valued Guest I first want to apologize for the bad experience you had at our property, I remember speaking to you while I checked you in, the second day of your stay. Here at Sheraton Pleasanton we pride ourselves in providing our guest with the best service possible, unfortunately per Sheraton brand standard, breakfast is not included unless added...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated between Silicon Valley, San Francisco, and the Napa Valley, we'll make your stay comfortable and enjoyable at Sheraton Pleasanton. ... more   less 

Additional Information about Sheraton Pleasanton Hotel

Address: 5990 Stoneridge Mall Rd, Pleasanton, CA 94588-3229 (Formerly Wyndham Garden)
Region: United States > California > Pleasanton
Price Range: $149 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pleasanton Hotel 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Sheraton Pleasanton
Pleasanton Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Pleasanton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not on the freeway side- it is loud”
 of 5 bubbles CalRam, 22 Mar 2017 | Read review
“Mini fridge would be nice- AC is very loud but too hot without it-”
 of 5 bubbles sfgirl2015, 20 Mar 2017 | Read review
“Upgrade to club level and enjoy daily breakfast and evening drinks and appetizers included in daily cost of room.”
 of 5 bubbles Ge0rge678, 17 Mar 2017 | Read review
“Stay away from rooms facing the 580 freeway”
 of 5 bubbles RBryan1011, 11 Mar 2017 | Read review
“Cheaper prices ”
 of 5 bubbles , 1 Mar 2017 | Read review
5 of 5