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Sheraton Pleasanton Hotel

Booking.comUSD 126*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Pleasanton Hotel
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300 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Reviewed 3 days ago NEW

Just Awesome centrally located, wonderful staff, immaculate rooms, perfect on all levels! we had a wonderful time at my son's wedding, we came in from Atlanta, took Bart which was right next to the hotel, loved it!

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Helpful?
Thank rddawsonrealtygroup
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017 via mobile

I love this little hotel. Good location - easy to find and right across the parking lot from Stoneridge Mall. Get a room on the mall (south) side of the hotel so you don't have the freeway noise. Rooms are small but well appointed. The lighting is warm and inviting - no fluorescent bright white lights. Staff is friendly and...

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Helpful?
Thank laurieh587
About Hotel's Favourite Review
New York City, New York
Reviewed 1 week ago via mobile

If you want to be able to sleep, do not stay at this hotel. It's an old building with two-panel windows that slide past each other with NO insulation so the ROARING noise from the heavy car traffic on the adjacent highway just pours in like the room is basically in the middle of the road. The greedy people who...

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Helpful?
Thank gc11530
Yuriko Z, Front Office Manager at Sheraton Pleasanton Hotel, responded to this review

Dear valued guest Here at Sheraton Pleasanton we pride ourselves with providing the best services possible. I am sorry to know we fell short of this during your recent stay. We hope to have the chance to make it right for you, on your next stay with us. If you have any additional questions or concerns please do not hesistate...

Brea, California
Reviewed 1 week ago

Not worth the money. No microwave or refrigerator. Microwave is in the lobby. Dinning and room service is extremely high. Eggs and hash browns are $14.00 and the potatoes are frozen patties. The hotel is old and run down. stains on the carpets. Foliage around the building is drab and dead. WIFI kept dropping out. There are lots better places...

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Helpful?
Thank poom2017
Yuriko Z, Front Office Manager at Sheraton Pleasanton Hotel, responded to this review

hank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Pleasanton Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the things you have encountered during...

Fontana, California
Reviewed 2 weeks ago

Clean place. Loved the atompshere of the place. Polite employees. I would definitely recommend this place to a friend. The pricing was good and i was even given free breakfast in the morning with the purchase of my room.

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Thank andrewmariscal_3
Indio
Reviewed 2 weeks ago

We were first put in a room on the first floor right next to the freeway. When asked they move us to a room on the other side of the freeway. We went to their "store" to find some anti acid pills but they were out. The whole store wasn't very well stocked. The personnel were super friendly which was...

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Thank 150jodyj
Chandigarh, India
Reviewed 2 weeks ago

Not luxury but good value. Good size room. Clean. Could do with better sound insulation as the noise from the freeway was excessive. We went for the buffet breakfast at 10.30am but some items were missing. Staff were friendly and efficient.

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Thank Jasbir K
Reno, Nevada
Reviewed 3 weeks ago

We stay here frequently whenever we are in Pleasanton and have always enjoyed our stay. The hotel staff are friendly and helpful. The rooms are well kept. On occasion when the hotel is hosting a large party, it can be noisy if you have a room on first floor.

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Thank Richard W
Galway, Ireland
Reviewed 3 weeks ago

The hotel is lovely and perfect location. Food is good to I guess if you staying a week, the variety can be not so good, as the breakfast is the same every day then. Having traveled from Ireland you need WiFi,had a lot of problems logging on and cannot still get service to my phone.I know the first bottle of...

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Helpful?
Thank annmarie262
atascadero
Reviewed 3 weeks ago

Getting the "special rate that I did helped us make the deceision to stay here. The stay was great and the staff was excellent and polite. The only downside would be that there was no little fridge or a microwave in the room. Even having dinner in the restaurant we couldn't bring the leftovers back to our room for a...

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Helpful?
Thank papa_amma

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated between Silicon Valley, San Francisco, and the Napa Valley, we'll make your stay comfortable and enjoyable at Sheraton Pleasanton. ... more   less 

Additional Information about Sheraton Pleasanton Hotel

Address: 5990 Stoneridge Mall Rd, Pleasanton, CA 94588-3229 (Formerly Wyndham Garden)
Region: United States > California > Pleasanton
Price Range: $149 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pleasanton Hotel 3.5*
Number of rooms: 170
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Also Known As:
Sheraton Pleasanton
Pleasanton Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Pleasanton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not on the freeway side- it is loud”
CalRam, 22 Mar 2017 | Read review
“Mini fridge would be nice- AC is very loud but too hot without it-”
sfgirl2015, 20 Mar 2017 | Read review
“Upgrade to club level and enjoy daily breakfast and evening drinks and appetizers included in daily cost of room.”
Ge0rge678, 17 Mar 2017 | Read review
“Stay away from rooms facing the 580 freeway”
RBryan1011, 11 Mar 2017 | Read review
“Cheaper prices ”
, 1 Mar 2017 | Read review
5 of 5
Booking.com
USD 126* /night
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TripAdvisorUSD 126
Orbitz.comUSD 137
PricelineUSD 126
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*Disclaimer
Prices are for 1 room, 2 adults
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