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Sheraton Pleasanton Hotel

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Sheraton Pleasanton Hotel
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274 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Kilcullen
Reviewed yesterday NEW

The reception staff were very helpful when we realised I had booked the wrong room type. All sorted very quickly. Denise runs a fantastic bar. She is so friendly and is a really great asset to the hotels overall experience... Well done all.

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Helpful?
Thank holoman1140
Denver, Colorado
Reviewed 3 days ago NEW

The people were very nice, the rooms were clean, the problem I had was the noise from the highway, I couldn't sleep. Thankfully, my mother in law was on the odd side rooms of the hotel and can't hear and and I changed rooms so that I could sleep & she didn't notice the highway.

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Helpful?
Thank paulasue10
Mike C, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear paulasue10, Thank you for your recent stay at the Sheraton Pleasanton. I am happy to hear you had positive encounters with our staff and found our rooms to be clean and in good condition. I am sorry about the noise from the highway that is next to us. If you decide to stay with us again in the future...

Gainesville
Reviewed 5 days ago NEW

Great comfortable beds and well equipped and clean room. Free bottled water was nice to have in room. Convenient to shopping and restaurants. Did I mention how comfortable the beds are? Overall a pleasant and restful night.

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Helpful?
Thank raybeutel
Wellington, New Zealand
Reviewed 5 days ago NEW

I stayed at the Sheraton Pleasanton without a car and in wet weather. The hotel itself seemed a little dated but the room was fine, the restaurant was convenient and there was a modest gym. The rain meant I didn't venture over to the nearby mall, but it is nice that it is just a short walk away. On day...

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Helpful?
Thank Lelw36
Mike C, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Lelw36, Thank you so much for your recent stay with us at the Sheraton Pleasanton! I am so happy to hear that you had a memorable experience with us. It was great to see that we were proactive in assisting you with our trademark hospitality. Please come back again and see us again sometime when the weather is cooperating...

Dublin, California
Reviewed 1 week ago

Loved the location that was close to restaurants. Plenty of parking onsite. The staff was wonderful! I came with my dog and everyone was so excited to meet him. The club level was lovely and the food/wine was great. Club level gets you drinks/snacks in the evening and breakfast in the morning. The food was really good.

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Helpful?
Thank robinpdunlap
Guadala
Reviewed 1 week ago

Excellent service, didn't try the food. Front desk very friendly and always willing to help. Rooms are a little bit old and the layout isn't as accustomed to. Rooms can get a little humid with hot showers and the AC systems are old.

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Thank 45gerardor
Mill Creek, Washington
Reviewed 4 weeks ago via mobile

Try to get a room on the mall side of the property. Staff are friendly and the location is fine along I-580, but half the rooms on the interstate side are just too noisy to tolerate. Four or five better hotels located in Dublin and Pleasanton area.

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Thank leskela
Santa Rosa, California
Reviewed 21 January 2017

We were travelling all day on hwy 10 and I5, called in the afternoon to schedule a room because we knew we would be travel weary. Checked in at 7pm, got a great room at a good price. The staff were very friendly and helpful. We slept well, had a good breakfast, then hit the road again. I would recommend...

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Thank _angela_avery
San Francisco, California
Reviewed 17 January 2017

I came from overseas to attend a wedding & stayed for three nights in the wettest & coldest weekend in January. So good to get umbrella from the desk. Bedding was comfortable. Hotel is located opposite the mall & I shopped Staff were friendly & helpful. Coffee is good. Has a gym for daily work. No fridge is not a...

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Thank karina s
Westminster
Reviewed 14 January 2017

The staff was super friendly and very helpful. I even got cookies in my room. The location is good as you are near the mall and lots of food choices. The shuttle service was very convenient. I didn't get an opportunity to try out the pool or restaurant.

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Helpful?
Thank traci_saige
Management response:

We are very delighted to know you had a pleasant stay with us here at Sheraton Pleasanton, we look forward to having you come back in the future.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated between Silicon Valley, San Francisco, and the Napa Valley, we'll make your stay comfortable and enjoyable at Sheraton Pleasanton. ... more   less 

Additional Information about Sheraton Pleasanton Hotel

Address: 5990 Stoneridge Mall Rd, Pleasanton, CA 94588-3229 (Formerly Wyndham Garden)
Region: United States > California > Pleasanton
Price Range: $143 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pleasanton Hotel 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Sheraton Pleasanton
Pleasanton Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Pleasanton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an odd numbered room, to be away from freeway traffic.”
 of 5 bubbles _angela_avery, 20 Jan 2017 | Read review
“Accept go green option & save.”
 of 5 bubbles karinas737, 16 Jan 2017 | Read review
“Club lounge food needs to be addressed ASAP! Hot food needs to be hot and cold food needs to be cold at all times while serving the food. ”
 of 5 bubbles laprellg, 12 Jan 2017 | Read review
“Better not to be on the first floor where there is a hot tub and great activity. First floor was a bit noisy. ”
 of 5 bubbles stevenbP5316XP, 4 Jan 2017 | Read review
“All the rooms were pretty much the same. Views are of a highway or a mall so not much either way.”
 of 5 bubbles Flyway2much, 18 Dec 2016 | Read review
5 of 5