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Tri-Valley Inn & Suites

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77 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 16 January 2015

Dirty, unkept suite. Filthy, stained carpets and furniture. Price way Too expensive for run down rooms. I had to climb onto the arm of the couch and then reach up to turn on and off wall heater. Desperately in need of Hotel Impossible make over. Friendly enough staff!! Do not recommend!!

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Helpful?
2Thank Elliemay95
sampatelca, Guest Relations Manager at Tri-Valley Inn & Suites, responded to this review

Dear Elliemay95 I am so sorry for you dissappointing experience. I have good news we here at Tri Valley Inn & Suites, spent the whole of 2015 renovating each and every one of our rooms while keeping our price point essentially in the same ball park. With hardwood floor, plantation shutters, and yes HVAC units on the ground you do...

Redondo Beach, California
Reviewed 19 October 2014 via mobile

Clean and a great place to lay your head if you are on a budget. I was a complete nightmare last night and the night manager was awesome! Close to downtown. All in all great stay! I would stay here again!

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Helpful?
1Thank RobandNancy
sampatelca, Guest Relations Manager at Tri-Valley Inn & Suites, responded to this review

Roban thank you for your kind words and I am very glad your stay was good. We spent the whole of 2015 renovating and so if you make us a part of your future travel plans, then you will see all the changes since you stayed. It was a complete renovation. Please come back and stay with us visit trivalleyinn.com...

Auckland Region, New Zealand
Reviewed 15 September 2014

This motel is very well located- close to everything. The room was very comfortable and clean. Very comfy beds. The pool was a plus and the staff were very helpful and friendly. Would stay here again.

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Helpful?
1Thank Raewyn M
sampatelca, Guest Relations Manager at Tri-Valley Inn & Suites, responded to this review

Raewyn, thank you for posting a pleasant, nice review. We really appreciate it. Please note we spent the whole of 2015 renovating all of our rooms so you will see many, many changes if you should stay with us again. Please make us a part of your future travel plans and let us show you what we have done. Visit...

Victoria, Canada
Reviewed 29 August 2014

I stayed here to get out of San Francisco on a trip for a night because the hotels there are so expensive and I had some shopping (REI, etc.) I needed to get out of the way for the remainder of my trip. It was a convenient location for these things, and there were a few restaurants around to eat...

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Helpful?
Thank Erin D
sampatelca, Guest Relations Manager at Tri-Valley Inn & Suites, responded to this review

Thank you erin for your kind words from August 2014. Please do make us a part of your travel plans and come visit us so we can show you all the changes we have made. Or you can visit trivalleyinn.com and book that way too. Thank you again.

Bangalore
Reviewed 13 June 2014 via mobile

Tri- Valley Inn is a good decent value for money stay at Pleasanton. Definitely not a holiday stay where u get pampered or anything, but a good place to stay for anything other than recreation - maybe a business trip or a short personal trip (my case).Rooms are pretty small but managable and considering the price - okay enough. They...

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Helpful?
2Thank coolme_kiran
sampatelca, Guest Relations Manager at Tri-Valley Inn & Suites, responded to this review

Hello Dear Coolme_kiran I am glad you found our accommodations good when you stayed with us back in June 2014. Since then we have undergone tremendous renovations which include plantation shutters, flat panel televisions upto 42", hardwood flooring and we have the largest pool in the area of any hotel lodging facility. We have expanded our breakfast from when you...

Boston, Massachusetts
Reviewed 1 January 2014

Stayed here over Christmas week 2013 while visiting family in Dublin. We used it just as a place to sleep and for that it was OK. Just note that this place does NOT serve breakfast even though it says so on their website and on the brochure in the lobby. When we pointed this out upon being told there was...

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1Thank BandH_GP
Reviewed 6 September 2013

Small, quiet hotel. The rooms are clean and you don't here any street noise. The bed is surprisingly comfortable, but the pillows are a little lumpy. The room I was in is smaller than some other hotels I have stayed in but more comfortable than most. Overall I enjoyed my stay, the staff is friendly and will stay here again...

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1Thank Kalem S
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for sharing, Kalem. I'm happy to hear you enjoyed your stay with us, but I'm sorry if you found the pillows to be a bit lumpy. Next time don't hesitate to ask any of our staff to switch it out for you — we're more than willing to accommodate wherever possible. Hope to see you the next time you're...

Pleasanton, California
Reviewed 6 September 2013

Clean and very reasonable price for business travel. Excellent location (walking distance) near downtown Pleasanton, restaurants, supermarket. Free Internet for work or entertainment. I like that there is a coffee maker, microwave, and fridge in the room, and breakfast.

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Helpful?
Thank Eric K
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Eric, thanks for taking the time to share your thoughts with us. We're proud of what our motel offers, so I'm happy to see how much you enjoyed your stay. Anytime you're in Pleasanton, give us a call! We'd be happy to welcome you back to town. Sincerely, Kumar, General Manager

Pleasant Hill, California
Reviewed 21 August 2013

If you're staying in Pleasanton, find another place to stay.. This place has the worst management and treats you like a 3rd class citizen.. I called this hotel for rates and was given a discount for my son attending school in Pleasanton. With Bart going on strike, we thought we should have our child stay there for the week without...

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Helpful?
3Thank Daun A
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

I want to sincerely apologize for your experience with us, Daun. While I can certainly understand your frustration, I can assure you that this was a matter of miscommunication and not a "bait and switch" situation. As far as management being rude, I'll address your experience with our staff, but I hope you'll understand why we advise our managers not...

Post Falls, Idaho
Reviewed 19 June 2013

I can't even rate this place the scale doe's not go down that far the pic are not even close's to what this place is like, people live here in some of the rooms, stay at own risk if I had pictures I would put them up sorry, Tried to ask for a cleaner room with no help.

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Thank David A
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

David, Thank you for taking the time to write this review. I want to sincerely apologize for the experience you had with us. It seems like we really missed the mark when you stayed at our hotel. As a guest, your comfort is always our main concern, which is why I'm terribly disappointed in the service we provided when you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Northern California’s charming Tri Valley region and a short drive from San Francisco, Tri Valley Inn and Suites hotel in Pleasanton welcomes a variety of budget-conscious travelers. Enjoy nearby activities such as the county fair, art and wine festivals, dog shows, hot rod shows and much more. Whether you’re in the Bay area for a short trip or an extended stay, you’ll find that our accommodations is a pleasant refuge from the hustle and bustle. We offer a little slice of the old California, with small-town charm, friendly staff and a relaxed atmosphere. ... more   less 

Additional Information about Tri-Valley Inn & Suites

Address: 2025 Santa Rita Rd, Pleasanton, CA 94566-4729
Region: United States > California > Pleasanton
Price Range: $139 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tri-Valley Inn & Suites 2*
Number of rooms: 34
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Also Known As:
Tri-Valley Hotel Pleasanton
Tri-Valley Inn And Suites
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Questions & Answers

Questions? Get answers from Tri-Valley Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“115 is a full suite.”
 of 5 bubbles AdrienneM807, 3 Sep 2015 | Read review
“there is no rooms worth it”
 of 5 bubbles davida231, 18 Jun 2013 | Read review
“The rooms vary in price and size. Ask them for what yo need.”
 of 5 bubbles 903nickt, 26 Apr 2013 | Read review
“Stay somewhere else. Marriott is about the same rate on the weekend and not too far from this horrible place.”
 of 5 bubbles SierraS369, 19 Feb 2013 | Read review
“Ask for a newly renovated room or one by the office. Turn your a/c unit or fan on low if you are sensitive to street noise. If you have an issue the office staff are quite willing to help you if you kindly request assistance.”
 of 5 bubbles kathryn_d_55, 19 Oct 2012 | Read review
5 of 5