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Hilton Pasadena

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Hilton Pasadena
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1,052 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Pasadena
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Showing 1,016: English reviews
Palmdale CA, United States
Reviewed 14 February 2016

Wonderful service from check in to check out. The location is great, many restaurants in the area and the hotel offers a free shuttle service. My room was clean and comfortable, everything I would expect from a Hilton. I would definitely stay here again!

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Helpful?
Thank Julie A
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you Ms. Julie for your wonderful review. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay. We look forward to your next stay with us!

san diego
Reviewed 13 February 2016

Located in a nice area. However too many things did not work (Wi-Fi - had wifi for perhaps 15 min the entire stay), in-room check-out, etc. Room appeared very old with a chair that was shabby. Rest of the room ok in appearance and clean. Can't understand why Hilton cannot use fitted sheets - why should I have to remake...

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Helpful?
Thank suerober
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

I can assure you that this is not the standard in our hotel. We work hard to make sure we provide an outstanding service to each and everyone of our guests. We apologize for the inconvenience when our Wi-Fi did not work during your stay and was not satisfied with your overall stay. We hope you will give us another...

Madison, Wisconsin
Reviewed 13 February 2016

Hotel was clean - Room 1420 overlooked the city, corner room, with no balcony. Very quiet, large room. Housekeeping was hit or miss - no soap or shampoo upon arrival (corrected quickly), and only one towel on the second day (took them but did not replace?). Internet is SUPER slow - cannot even download email. You MUST sit in the...

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Thank Recall-Walker
Reviewed 12 February 2016

I had a last minute trip I needed to make to Pasadena, and fortunately I booked a room at the Hilton Pasadena. The room was very clean, I had a great view, and the entire staff was extremely professional. They did a great job of making sure my stay was comfortable and gave awesome advice on things to check out...

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Helpful?
1Thank Edward B
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

I am pleased to hear you enjoyed our hotels location and staff. We take great pride in our ability to react and correct any service issues like you experienced. Thank you for your review, and we look forward to welcoming you back in the not too distant future.

Fresno, United States
Reviewed 11 February 2016

Hotel was very clean staff was very friendly. Breakfast staff was very polite, hot tub was just the right temperature. I would definitely stay here again. Plenty of pillows on the bed room tempreture was great. Bed was comfy and clean

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Helpful?
Thank Sheri G
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for choosing the Hilton Pasadena. We are glad to hear you enjoyed our breakfast staff, hot tub, and rooms. We greatly appreciate your feedback and had such a wonderful experience.

Reviewed 8 February 2016

The location of the hotel was great and in close proximity to my business meetings as well as walking distance to local restaurants and attractions. Staff at check-in and out, bar and in room dining were all so friendly and attentive. Would definitely stay again!

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Helpful?
Thank K5297LJjamieb
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

We appreciate you took the time to write your review. Our front desk, Grill 168, and in-room dining staff will be delighted to hear your praises of their service. We love our location as well to the walking distant attractions and restaurants that are in Old Town Pasadena. We are excited to welcome you back to our hotel next time...

Pasadena, CA, United States
Reviewed 7 February 2016

The Hilton in Pasadena, CA has the same great experience that you will find at any Hilton. The staff was professional and courteous. Not knowing the area, I normally ask for recommendations on restaurants and places to walk. This request was met with recommendations and a map to ensure I did not get lost.

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Thank Jocelyn F
Kauai, Hawaii
Reviewed 2 February 2016

I was in 2 rooms on the 9th floor. Both had balconies and one was in the front and one in the back. While the room in the back had nicer views, they were pretty comparable. Both were quiet when the door to the balcony was closed, but it could be a bit noisy when they were open. The room...

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Thank 2KauaiGuys
Queen Creek, AZ, United States
Reviewed 1 February 2016

My first stay in Pasadena was made so much more pleasant and comfortable by the facilities and staff at the Hilton Inn. The hotel is clean, welcoming and very pleasant. Service is first-rate. I was there for six days and had not one complaint! Look forward to my next business trip and stay there!

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Thank Linda R
Reviewed 26 January 2016

I went for few days and stay at the Pasadina Hilton and the experience was great!!! I will recomended to anyone who want to go for bussines or pleasure to this hotel. The service, the food and the location are exelent. Pilar

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Thank mariagK2777MB
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

We truly appreciate the glowing review you left us during your recent stay. We are very happy you enjoyed your stay and thank you for recommending us for both business and leisure hotel. We hope to see you again the next time you are in the Pasadena area! Sincerely, Hilton Pasadena

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 S Los Robles Ave, Pasadena, CA 91101-2430
Region: United States > California > Pasadena
Price Range: $195 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pasadena staff and other travellers.
7 questions
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Philadelphia, Pennsylvania, United States
5 months ago
SF Bay Area
over a year ago
Las Vegas, Nevada
over a year ago

See all questions (7)

Questions? Get answers from Hilton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest you do the mtn view.”
 of 5 bubbles I7258LWjayc, 28 Nov 2016 | Read review
“Rooms on higher floors on the west side have nice views of the city.”
 of 5 bubbles 392MichaelD, 2 Nov 2016 | Read review
“Some rooms don't have refrigerators, but if you call and request one, they will bring it for you.”
 of 5 bubbles megan-woodruff, 1 Nov 2016 | Read review
“If you are a Hilton Honors member, take advantage of online check-in and choose your room to get a room with a balcony!”
 of 5 bubbles Juls205, 26 Oct 2016 | Read review
“Rooms on the east side have mountain view”
 of 5 bubbles 520anthonyr, 22 Oct 2016 | Read review
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