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Hilton Pasadena

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Hilton Pasadena
Hilton Pasadena
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1,100 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Lafayette, California
Reviewed yesterday NEWvia mobile

Pretty average. They still have Popcorn ceilings. Small rooms. Sliding pocket door for the bathroom. Eh. Not impressed. + Valet parking was a nice feature. + Helpful staff. For example:They printed out a map of how to get to my destination the next morning.

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Helpful?
Thank Ts_Travel_Adventures
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed at the Pasadena Hilton for business back in 1994 and thought it was a great Hotel then. We stayed three nights very recently and I still think it's great. The staff - everyone from the front desk, valets, waiters in the restaurants, and the housekeepers - were all very nice and helpful. The facility still looks great, although...

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Helpful?
Thank Jeff A
About Hotel's Favourite Review
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Jeff A, It was a pleasure to welcome you back as our guest, and we're elated that you thoroughly enjoyed your stay with us. Your kind acknowledgement of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging...

Los Angeles, California
Reviewed 2 days ago NEW

Tranquil. Very accommodating and clean. Accepting of wheelchair accommodations and good place for a quick vacation. Business meeting was in order and hotel made audio situations resolved with personal assistance from staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jacques R
Hermosa Beach, California
Reviewed 2 days ago NEW

Because of the off hours I had to keep due to work I was forced to sleep during the day which also, unfortunately, was when construction on this property was happening. I was not able to sleep much and arrived home exhausted. I felt at rates I had to pay I should have been moved or offered some kind of...

Review collected in partnership with Hilton Hotels & Resorts
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Thank X4205KNmarkv
Honolulu, Hawaii
Reviewed 4 days ago NEW

I did not feel like I came to a HILTON brand hotel. It was small and felt more like a business hotel. There were a few good restaurants within the walking distant. I just expected more from HILTON hotel so I was disappointed.

Review collected in partnership with Hilton Hotels & Resorts
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Thank akeyo50
Reviewed 5 days ago NEW

This was a positive stay with efficient check in, clean and warm king bed, and wonderful conceirge. My spouse stayed overnight with me and she walked almost two miles from this hotel as she was shopping in the area. She enjoyed the experience as I did despite the sprinkling rain. We had stayed at this hotel prior and it was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Z7254UFralphs
Rocklin, United States
Reviewed 1 week ago

Great customer service, rooms are in need of makeover. Bed was comfortable, but couch was old, dingy and appears old, worn out. Room service was good. The interior of hotel is new, bright and welcoming. The rooms are older and will benefit of a makeover. Had a suite, no fridge. Lost key to baggage- maintenance happily cut lock for me.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jennifermJ513RX
Anaheim, California
Reviewed 1 week ago

The room was not worth the rate I was charged. Very disappointing experience. Overall, the coffee shops and cafes in the neighborhood made up for the disappointing hotel visit. The food served in the hotel was just as terrible as the

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G4676AKsandra
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear G4676AKsandra, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not fully exceeding your expectations. I would like an opportunity to connect and learn more about your experience. Please feel free to contact me directly. I look forward to hearing from you....

Bakersfield, California
Reviewed 1 week ago via mobile

I am here for a conference. I only stay at Hilton properties bc of the level of service and dedication to details. This property should not be allowed to use the Hilton name. The room is tiny and dirty. Did anyone clean after the previous guest left? Not happy. Will never stay at this property again. 😪 BTW i am...

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Thank Psychmart
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Psychmart, We sincerely appreciate your feedback, and we’re very sorry you were unhappy with our guest rooms. We couldn’t agree with you more, our hotel is dated and requires major improvements. That is why we are excited to inform you our hotel has initiated a $25 million refurbishment project to upgrade our rooms and facilities, which our first phase...

Denville, New Jersey
Reviewed 2 weeks ago

I recently stayed here as part of a large group.Overall I was very pleased with my stay and this hotel without a doubt has the nicest staff. Everyone I encountered said hello and was extremely helpful whenever we needed something. The rooms are clean, however a bit outdated with furniture that has seen better days however my understanding is they...

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Helpful?
Thank kwyjibo519
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear kwyjibo519, We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Many thanks as well for recognizing our staff; I am very excited to share your comments to the team. I also want to apologize for any inconvenience caused by the shower in the bathroom....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 South Los Robles Avenue, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: $255 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pasadena staff and other travellers.
8 questions
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Questions? Get answers from Hilton Pasadena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles jmuirishman, 31 Jan 2017 | Read review
“Suites on the high level and east side have excellent mountain range view.”
 of 5 bubbles 808williamr, 15 Jan 2017 | Read review
“Suggest you do the mtn view.”
 of 5 bubbles I7258LWjayc, 28 Nov 2016 | Read review
“Rooms on higher floors on the west side have nice views of the city.”
 of 5 bubbles 392MichaelD, 2 Nov 2016 | Read review
“Some rooms don't have refrigerators, but if you call and request one, they will bring it for you.”
 of 5 bubbles megan-woodruff, 1 Nov 2016 | Read review
5 of 5