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Sheraton Pasadena

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Traveller (114)
Room & Suite (64)
Dining (9)
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Overview
  • Excellent27%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“convention center”(101 reviews)
“club level”(38 reviews)
“old town”(52 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
Hotel deals
Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
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Reviews (861)
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830 results
Traveller rating
237
306
172
60
55
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LanguageEnglish
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237
306
172
60
55
Show reviews that mention
All reviewsconvention centerclub levelold townwithin walking distancefirst floorfront desk stafffree shuttlestarbucks coffeerestaurants and shopsmini fridgeself parkingrose bowlrose paradelos angelescolorado blvdhenrybrady
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1 - 5 of 830 reviews
Reviewed 3 days ago via mobile

We stayed here for the location. The hotel is right next to the convention center. The price for the hotel did not represent the quality. We paid 204.00 a night plus 23.00 a night for parking. I expected more for that price. The hotel is...More

Thank christinemM6072OM
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 3 days ago

Dear christinemM6072OM, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Hotel's Favourite
Reviewed 3 May 2018 via mobile

We enjoyed our stay thoroughly. The staff were great. Shannon checked us in and was efficient and helpful. She even called our room to check to see if everything was ok. I appreciated that! We had a queen double on the 4th floor. The room...More

1  Thank MA_Vacationer
Reviewed 1 week ago via mobile

Good location, near shops and schools. Service at the front desk was good. We ate at the restaurant and they didn’t have 2 of the dishes we wanted, so we had to get something else. The restaurant was pricey just like any other hotels. The...More

Thank cyn_bear5875
Response from SheratonPasadena, Front Desk Supervisor at Sheraton PasadenaResponded 1 week ago

Dear Cyn_bear5875, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Reviewed 2 weeks ago

I was attending an event at Pasadena convention center and that's how I ended up at this hotel. During check-in, I told the front desk that I am SPG gold member and I was advised the only thing am eligible was free wifi, really!!! I...More

Thank roz_6610
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 2 weeks ago

Greetings Guest roz_6610, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We...More

Reviewed 15 May 2018 via mobile

This hotel has clearly made improvements. I am in a studio, which is nice although the room appears to be half new and half old furniture. Small but efficient gym — I wish they had normal cups for water instead of conical ones, which can’t...More

1  Thank Travelingbear1000
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 159 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 159 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
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Traveller (114)
Room & Suite (64)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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RonnieHongKong
2 February 2018|
Answer
Response from Kathleen R |
I arrived Feb. 20 and renovations are still clearly underway.
1
Vote
franktucci2018
29 January 2018|
AnswerShow all 5 answers
Response from angelariley2018 | Reviewed this property |
no
0
Votes
PriscyF
12 September 2017|
AnswerShow all 5 answers
Response from Gemma'smum | Reviewed this property |
9 min drive - 23 minute walk - under 3 miles so you can use the hotel shuttle - $6 Uber
0
Votes
Room Tips
"there are better choices around this hotel."
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"Avoid this hotel."
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"Oh, you want a "Good" room."
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"Ask for a room near the elevators if you can't walk a long way."
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