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Courtyard Los Angeles Pasadena/Old Town

Expedia.comUSD 177*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Los Angeles Pasadena\/Old Town
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807 Reviews from our TripAdvisor Community

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Canberra, Australia
Reviewed 5 days ago NEW

Sorry to say for the price it was very average. The rooms were comfortable but had certainly seen better days. They were quite large though. Parking and Breakfast were extra. On the plus side the location is excellent for Old Town Pasadena, just a couple of minutes walk to the main street and all the restaurants. From a driving point...

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Helpful?
Thank wendynjeff
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for letting us know both the good and areas for improvement during your recent stay. We are appreciative of your feedback. Thank you again for staying and wish you both happy and safe travels.

seattle
Reviewed 6 days ago NEW

The location is convenient if you want to be walking distance to Old Pasadena and a short driving distance to the Rose Bowl. Some rooms have Juliette balconies, only few have a real balcony facing the pool in the middle, across from the other wings, therefore with little privacy. They make a great avocado sandwich for breakfast..

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Helpful?
Thank laurapoint
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you so much for sharing your experience and most of all for staying with us. We are wishing you safe and happy travels.

Portland, Oregon
Reviewed 1 week ago via mobile

Excellent customer service. Joker Sariono went above and beyond and was greatly appreciated after several long work nights. Beds are comfotable and staff are very helpful and courteous. Safe and comfortable place to be with lots of shops and restaurants close by. Great place to stay!

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Helpful?
Thank bridgetmetcalf
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for your kind words about our staff and service at the Courtyard by Marriott Old Pasadena. We appreciate you staying with us but most of all taking the time to recognize our staff. Safe and happy travels to you and we very much hope to see you again sometime soon.

Pasadena, California
Reviewed 1 week ago

Courtyard by Marriott seems to fall into the no frills, no nonsense business traveler line. Not many staff, not much in the way of amenities, but serviceable. Here, the staff was friendly. The mattress on my bed was a little uncomfortable, but everything was clean. There is free wi-fi, and the TV service was great. The hotel is located in...

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Helpful?
Thank Calvin H
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for sharing your experience with the Courtyard by Marriott Old Pasadena. The location is hard to beat. So glad to hear that you enjoyed time with us and our fair city. Thank you again for staying with us.

New Orleans, Louisiana, United States
Reviewed 1 week ago

I recently stayed 5 nights at the Courtyard Marriott while on a business trip. I assigned a 5 star rating considering the standards of other hotels in this class. Obviously, this is not a hotel in the same class as a Four Seasons. But as far as Courtyard Marriotts go, this one is very nice and exceeded my expectations. Service...

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Helpful?
Thank Kristi J
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for much for sharing your experience here at the Courtyard by Marriott Old Pasadena. A five night stay usually lets you get the full experience which is seems that you did. Thank you for pointing out the areas where we exceeded expectations as well as the areas for growth. We do share these comments with all line staff...

Reviewed 2 weeks ago via mobile

The lobby area looks like it's received the standard Courtyard make-over of recent years in the reds, blues, and golds, but that's about as far as it goes. The fitness center is small and generally nasty, and the hallway to get to it was even worse. The rooms are very dated with what appears to be plastic furniture that reminded...

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Helpful?
Thank Lauralea T
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the several area that we fell short of your expectations. Yes, the lobby received a complete makeover as has been the case in most Courtyards. The guest rooms received a complete renovation that took place in 2014. We did receive the most current Courtyard modern room...

Reviewed 2 weeks ago via mobile

I have stayed in a lot of Marriott courtyards but without a doubt this is the worst one I've ever stayed in. The quality of the rooms, the layout of the property, TV reception was terrible, food services were very limited, The kitchen was due to close at 10 o'clock however when I attempted to order something at 9:40 I...

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Helpful?
Thank dksps
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for your note. I am sorry to hear that you experience as both a guest and Marriott Rewards member was not an exceptional one. There certainly appears to be some areas where we should have absolutely done better for you. We will share your comments with our team with the goal of getting back to exceptional in the...

Houston, Texas
Reviewed 3 weeks ago

My wife and I stayed there on a Thursday through a Monday, because it was recommended by acquaintances as close to the venue we would be at on business in Pasadena's Old Town district. I'm a light sleeper and requested a "quiet room" at check-in: we were assigned a room on the top floor (6). The room still faced the...

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Helpful?
Thank mantic59
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you so much for sharing your experience at the Courtyard by Marriott Old Pasadena. It sounds like overall your time was enjoyable here in Pasadena. We are thankful for you staying with us and hope to see you again when travels bring you in our direction. Until then, safe and happy travels.

New Orleans, Louisiana
Reviewed 4 weeks ago via mobile

Staying out in Pasadena with family. Honestly, this wasn't our first choice, but was pleasantly surprised by experience. Hotel seems relatively new. Location is close to old town Pasadena with many restaurant choices within walking distance. It is also close to CalTech. Hotel has own restaurant with bar. Rooms are comfortable. It is a large Courtyard with elevators split up...

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Helpful?
Thank Cajun_traveler405
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you so much for staying with us. While I am sorry you were not our first choice I am happy that things worked out for your benefit. It is hard to beat this location with many things to do within easy walking distance.

san francisco
Reviewed 4 weeks ago via mobile

This was our second time staying at this hotel. We stayed here couple years ago while they had their renovation and the staff were friendlier. Def. not a family hotel, more for business. This time around, check in was quick but not personable. We were at second floor, which was perfect for our family. Ceiling seems very low. I'm really...

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Helpful?
Thank cranqee66
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thank you for your feedback and for sharing the pros and cons of your stay. I am sorry for the areas were we felt short of your expectations. We do share comments with both line staff as well as senior level Management with the goal of continuous improvement and for future projects. Again, we appreciate you staying with us and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 

Additional Information about Courtyard Los Angeles Pasadena/Old Town

Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Region: United States > California > Pasadena
Price Range: $221 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Pasadena/Old Town staff and other travellers.
14 questions
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Questions? Get answers from Courtyard Los Angeles Pasadena/Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing inside the courtyard are quieter and some rooms have giant Jacuzzi tubs”
CharlieBoulder_CO, 9 Apr 2017 | Read review
“If traffic noise is a concern, ask for a room overlooking the pool area.”
MM-Virginia, 18 Feb 2017 | Read review
“interior rooms on the second floor have direct access to the courtyard and pool. Very convenient especially if you have kids.”
grizzly_travel, 1 Feb 2017 | Read review
“Ask for pool/courtyard view.”
211fredb, 26 Jan 2017 | Read review
“We were on the west side and had a nice view.”
SherryG712, 8 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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