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    Sheraton Palo Alto Hotel

    625 El Camino Real, Palo Alto, CA 94301-2301
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    04/02/2018 05/02/2018
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    USD 297*
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    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Overview
    • Excellent14%
    • Very good34%
    • Average30%
    • Poor16%
    • Terrible6%
    Travellers talk about
    “club level” (21 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (782)
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    301 - 305 of 733 reviews

    Reviewed 26 November 2014

    Given the price and location you may think this is a nice hotel. Well, clear that from you mind. Its basically an old hotel that hasn't been renovated in forever and was never that nice to begin with. Lots of stains on the carpet, lose...More

    1  Thank Fanfoot
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Fanfoot, Thank you for your recent visit and for taking the time to share your feedback.We work hard to deliver an exceptional guest experience, however in this case it appears that we fell short and did not meet your expectations. Should you return to...More

    Reviewed 18 November 2014

    We were greeted by a very pleasant and efficient front desk staff. Our grandchild was even given a "goodie bag" with games and crayons and "teddy" which was much appreciated. Our room was very clean and comfortable with excellent pillows! The walls were quite thin,...More

    Thank Barb1952
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Barb1952, Thank you for choosing to stay with us at The Sheraton Palo Alto. It was great to read you review and glad you and your family had a great and relaxing stay with us while traveling to Palo Alto. We appreciate you kind...More

    Reviewed 18 November 2014 via mobile

    One and only one good thing about this Sheraton ... The location. But this is a hotel that I would rate poorly even if it was $75 a night but its 4-5 time that. Very, very ran down. Ugly interior, bad smell in the rooms....More

    2  Thank 1234CN
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear 1234CN, Thank you for your feedback and we sincerely apologize for the condition of your guestroom. We will take your comments under consideration as we continually work to improve our guest experience and room presentation. We hope you will consider staying with us again...More

    Reviewed 15 November 2014

    After staying at the Sunnyvale Sheraton the night before for $300 plus...I knew Palo Alto would be more. This one was around 450. Pricey but that's the price u pay for the bay area. Don't expect extra good service just because you are paying so...More

    2  Thank APncs
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear APncs, Thank you for your review. Your observations are extremely valuable and helpful to us, as it is our goal to improve at every possible opportunity. I hope to welcome you again soon. Thank you and enjoy your Holiday Season. Sincerely, Gurpreet

    Reviewed 5 November 2014

    I am spending a week at Stanford University and staying at the Sheraton Palo Alto. The location is superb, you can walk to the university and I much enjoyed the early morning runs to get rid of my jet lag. Great to see the sun...More

    5  Thank Rex P
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Rex P, Your feedback is extremely important to us, therefore we truly appreciate your comments. On behalf of our team, please accept our sincerest apologies for not exceeding your expectations. We are currently in the process of major renovations as we understand that the...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 144 - USD 589 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 346
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Priceline, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton Palo Alto Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    • Also Known As
    • Sheraton Palo Alto ,
    • Palo Alto Sheraton
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    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Pool & Beach (11)
    Hotel & Grounds (74)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ingrid K
    27 May 2016|
    Answer
    Response from Ingrid K |
    plus may I know how many mins. walk to Stanford shopping Center ??
    -1
    Votes
    Ingrid K
    21 May 2016|
    Answer
    Response from Pamala001 | Reviewed this property |
    The pool is average size.
    0
    Votes
    AnnieLParadise
    2 May 2015|
    Answer
    Response from Vanessa86 |
    The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
    0
    Votes
    Room Tips
    "For a quieter room, avoid a room near stairs or elevator, as well as rooms facing the Caltrain tracks."
    Read review
    "This is not"
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    "GO for the upgrade with the jacuzzi cuz the room is larger!"
    Read review
    "Don't get a room facing the train tracks - you will hear the CalTrain as it goes by."
    Read review
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