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Sheraton Palo Alto Hotel

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Sheraton Palo Alto Hotel
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701 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Seattle
Reviewed 12 July 2014 via mobile

Good example of an older Sheraton property. The buildings themselves are a bit tired but the linens, rooms, and public spaces were clean. This place isn't staffed like a more expensive hotel but the effort and quality of their people was great. We also liked the open courtyard. Definitely feel like your in a NorCal exburb and not in a...

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Thank TwoBarns
Concord, Massachusetts
Reviewed 10 July 2014

Well located hotel for Stanford University; long haul to San Francisco. Staff very pleasant - young concierge delightful; room standard for a Sheraton. Useful guest laundry; good gym - pool in center so swimmers are the diners entertainment! Nice whole foods within walking distance and lots of restaurants close by

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Thank sue p
Los Angeles, California
Reviewed 1 July 2014

This hotel knows how to treat its guests. And that's what it's all about, yes? Corey, the Front Desk Manager, made sure that all would go well, and it certainly did. Nice people, nice property. You won't go wrong in staying at this wonderful hotel. Thanks Corey, and thanks Sheraton!! I appreciate you.

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Thank Gary F
Tokyo, Japan
Reviewed 22 June 2014

Stayed for four nights at corporate rate. Was upgraded to a room with jacuzzi which made the rooms relatively larger and very comfortable. Being Japanese having a large bath tub makes the experience a lot better so my opinion may be a bit biased. I do think the rates are slightly expensive compared to same kind of rooms elsewhere, and...

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Thank carioca500
Lexington, Massachusetts
Reviewed 19 June 2014

Reasonable price for the area and not a bad location. I asked for a quiet room and they put me around the Koi pond - worked out fine. Clean, staff were friendly and even with a conference going on, I didn't find it to be noisy at all. Two reasons I didn't enjoy staying here. Restaurant was poor. Looked the...

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Thank Lexingtonbrit
Switzerland
Reviewed 19 June 2014

I have probably stayed here as many as 200 nights over the past 10-12 years. I've often heard people complain about the quality of the rooms and the grounds, but for easy access to Stanford and Palo Alto, at a reasonable price, with friendly, knowledgeable staff, good Wifi, and conference facilities, no other hotel in the area comes close. The...

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Thank Jimpulcrano
San Francisco
Reviewed 17 June 2014

The Sheraton's location is great if you want to be near Stanford Stadium, as we did this past weekend for graduation. If only we had been able to sleep.... As many other reviewers warned, the AC units are old and very loud. But in some ways I preferred that noise to the others... The walls & floors are paper thin,...

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Thank eh555
Washington
Reviewed 15 June 2014

I traveled to Palo Alto on business, and stayed at the Sheraton for the first time in November 2013. Previously I have stayed at the Garden Court and Westin, and can highly recommend those hotels. However, I would say this is a decent backup option. The room I stayed in was recently updated. Bed was good, furniture was nice--there was...

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Thank palena
Brooklyn, New York
Reviewed 14 June 2014

I am a long-time reader of tripadvisor, but was never inspired to create an account and write a review until I stayed at this hotel. It was quite possibly the worst hotel experience I have ever had. The first night I was there I had trouble sleeping because I could hear all of the (normal volume) conversations of the people...

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1Thank JennWV
Prescott, Arizona
Reviewed 11 June 2014

Needed to stay near Stanford Hospital in early June. As a long time Starwood Preferred guest, this seemed to be a good choice. The first disappointment came when the dates we stayed(6/1-6/3) were blacked out for free nights. Second was the surprise $14 per night parking fee. Third was the generally shabby room we were assigned to. Sliding closet doors...

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1Thank John H L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $180 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palo Alto Hotel staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Hyderabad, India
Hyderabad, India
over a year ago

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Questions? Get answers from Sheraton Palo Alto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is building work going on before you book.”
 of 5 bubbles Arandbee, 20 Mar 2017 | Read review
“Avoid the "rooms with a view", or ask to see the view before they upcharge you for it.”
 of 5 bubbles 960LisaA, 7 Mar 2017 | Read review
“Ask for room on a higher floor for better view of the surrounding”
 of 5 bubbles 397mikin, 15 Feb 2017 | Read review
“Choose one facing the interior courtyard.”
 of 5 bubbles annecX5111GD, 13 Feb 2017 | Read review
“Sign up for the Preferred Rewards program - they rooms set aside for members are great!”
 of 5 bubbles elisabethg339, 1 Jan 2017 | Read review
5 of 5