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Sheraton Palo Alto Hotel

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Sheraton Palo Alto Hotel
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681 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Santa Monica, CA
Reviewed 2 days ago NEW

came here for a few nights work in Menlo. Hotel check in was quick and efficient. Parking in the rear of the hotel was ok but upon taking the elevator to my room, you felt like you were in a maze to get to your room, go right, then left then right all down long corridors. Apparently I did have...

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Helpful?
Thank Moni3373
London, United Kingdom
Reviewed 4 days ago NEW

Large and clean room with a fantastic bathroom. Lovely view over courtyard. Good location. One bug bear with these big chain hotels....why charge for wi-fi!!!! If small, family run motels don't, why do you! Large amount of taxi's outside hotel ready to take you where you want to go. Decent looking pool area. Only stayed one night so didn't have...

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Thank foxandsot
Reviewed 1 week ago via mobile

Stayed 3 nights on business in this hotel. The staff is very helpful and effective. Check in is fast and easy. Rooms are spacious and well furnished. The WiFi is fast and very stable. Location is great-just next to a CalTrain station and within walking distance to Stanford Mall.

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Thank Martin J
Reviewed 2 weeks ago

We stayed here on New Year's Eve, and had a wonderful room on the top floor overlooking the pool. The bathroom appeared to be recently remodeled and had a beautiful shower. The beds were very comfortable and the bedding was soft. The tv was new, large and had a lot of channels. The remote also worked very well, which may...

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Thank Elisabeth G
London
Reviewed 3 weeks ago

I stayed here for work that I was doing in the Mountain View area. Being so close to Silicon Valley you'd expect they'd offer free WiFi esp in this day and age- but no. It's very close to the CalTran which made it convenient by public transport from the airport. The check in lady seemed like she wanted to be...

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Thank cellrone
Ottawa, Canada
Reviewed 3 weeks ago

This is a bustling, energetic hotel just a short cab or Uber (or a long walk) from the spectacular campus of Stanford University and also close to the shops and restaurants of downtown Palo Alto. It welcomes a continuous flow of business teams and conference delegates to its meeting rooms as well as individual travelers and academic in town to...

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Thank Ted J
Seattle
Reviewed 13 December 2016

I arrived on a delayed flight for one night stay. Around 1am we showed up. Checkin was slow and inefficient. I was given room 2025. The only redeeming quality of this room was the remodeled bathroom. However, it is nestled up to the elevator bank, which groaned all night and all morning long. I have never in my life heard...

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Thank Omar S
Huntington Beach, California
Reviewed 10 December 2016

I tend not to review hotels like a Sheraton, a they tend not to differ from one another too much. I find this Sheraton, however, particularly dreadful. Most recently, I was in Palo Alto on a cold night. I simply could not get the room warm enough to be comfortable. I ended up sleeping in a sweatshirt and jacket. The...

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1Thank Barbara M
San Francisco, California
Reviewed 9 December 2016

This was a wonderful two days in Palo Alto. The staff is friendly,welcoming, accommodating and very proactive. For a mid sized and mid priced hotel, this was the most accommodating staff ever. We were accommodated from housekeeping, to maintenance to the front desk. The staff from check-in, waiter and the cooks (because I had one of the best steak quesadillas...

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Thank TiaSingCA
Reviewed 6 December 2016

I love the surroundings and the Front Desk staff as well. The guy who check us in i guess he is a Supervisor or Manager, was very nice. He resolved all the small issues i had with my stay and i am happy. Bed is huge and comfortable. Gardens are beautiful and refreshing especially in the morning. Club Lounge has...

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Helpful?
Thank erikorowee

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Price Range: $178 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palo Alto Hotel staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Hyderabad, India
Hyderabad, India
over a year ago

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Questions? Get answers from Sheraton Palo Alto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up for the Preferred Rewards program - they rooms set aside for members are great!”
 of 5 bubbles elisabethg339, 1 Jan 2017 | Read review
“Avoid rooms by the lift”
 of 5 bubbles cellrone, 27 Dec 2016 | Read review
“Stay away from 2025 and similar rooms”
 of 5 bubbles omars600, 12 Dec 2016 | Read review
“Choose a room facing the fountains or with a balcony”
 of 5 bubbles TiaSingCA, 8 Dec 2016 | Read review
“Close to the elevator if you have a good amount of luggage!”
 of 5 bubbles carolynf695, 29 Nov 2016 | Read review
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