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Cardinal Hotel

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Cardinal Hotel
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192 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Reviewed 12 November 2015 via mobile

I'm puzzled by the number of positive reviews as this was one of the poorest hotel experiences I've had. The graffiti that's been left on the elevator was the first sign of trouble. Then upon finally finding my room (there are no signs to help figure out which room numbers are where) it was tiny and without a/c or any...

Thank benrobbs
Reviewed 7 November 2015

The Lobby is SO huge and neat. Like a big 20's era Hollywood era set. The rooms are nothing special, but it's a very neat old building surrounded by sweet shops and restaurants. Parking is a pain, they recommended in City Hall. But otherwise a pleasant stay.

Thank Ken A
Boston, Massachusetts
Reviewed 24 October 2015

Location: The best aspect of the hotel is the downtown Palo Alto location: in the middle of the downtown restaurants, close to the Caltrain, and close to Stanford. We were able to easily walk or take public transit to everywhere we needed to go. Accommodations: To save money, we opted for a room with a shared bathroom. I was hesitant...

Thank RK M
Palo Alto, California
Reviewed 20 October 2015

Like a home to me and my family. Have been coming here for years. Immaculate accommodations, friendly helpful staff, very comfortable beds, great coffee and tea in the lobby, walking distance to all restaurants and shops in Palo Alto. No reason to consider staying anywhere else in this area.

Thank Kathy S
Paris, France
Reviewed 1 October 2015

The hotel itself is comfortable and clean, but the staff at the reception was extremely rude and unfriendly. The cafe serving breakfast (next to the hotel) had serious trouble to serve more than a few clients at one time and having breakfast became a complicated issue every morning.

Santa Barbara, California
Reviewed 17 September 2015

I enjoyed my stay at The Cardinal Hotel. It is located in a great spot downtown, within very close proximity to coffee shops, bars, shopping, movie theaters, and restaurants. The room was very small and very warm (no air conditioning), but the ceiling fan helped a lot. I got a shared bath/shared toilet room, which I was anxious about- but...

Thank 384anaisp
Bengaluru, India
Reviewed 10 September 2015

I stayed in this hotel a week as I was travelling for business purpose. The prices for the hotel rooms are very high, but given the overall cost of living in Palo Alto and also the location of the hotel it seemed okay. The biggest let down was the room service which is pretty much non existent. Given the $400...

Thank irc11
Santa Cruz, CA
Reviewed 18 August 2015

This was one of my best lodging experiences. They have a wide range of rooms from suites to shared baths. I did the latter, and the price was very reasonable, considering the location. Very well maintained - porcelain and metal all sparkles and not a water spot to be found on any mirror. Out of curiosity I crawled down on...

Thank Arrowcatcher
Reviewed 22 July 2015

Have stayed here many times. It is a classic establishment that has been here for ever. Though the rooms have nice updates, the lobby still has the classic old look. They still have the old style original elevator which adds the extra charm. And to boot, its in the heart of the town so easy access to walk everywhere. Rooms...

1Thank joelnf
Lausanne, Switzerland
Reviewed 6 July 2015

While this is probably the first time I have spent $250 per night for a room in a two star hotel, I appreciated the location and the early 20th century building. The nonchalant service tells you right away that they are in a seller's market and they know it. Nevertheless, it was an enjoyable stay and I had no problem...

Thank IFCS

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Old World charm in vibrant downtown Palo Alto. Built in 1924, the Cardinal was Palo Alto’s premiere Hotel. Today the ambiance remains; the gracious lobby still provides a delightful glimpse of Old Palo Alto. Enjoy the hotel’s warm atmosphere and proximity to world class dining, shopping and Stanford University. ... more   less 

Additional Information about Cardinal Hotel

Address: 235 Hamilton Ave., Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $175 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cardinal Hotel 2*
Number of rooms: 59
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Also Known As:
Cardinal Hotel Palo Alto
Hotel Style:
#1 Best Value Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Cardinal Hotel staff and other travellers.
3 questions
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Waltham, Massachusetts

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Questions? Get answers from Cardinal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the Hamilton Street side are by far the most quiet. All in all, a very lovely spot to spend some time !”
 of 5 bubbles 672mickk, 19 Aug 2016 | Read review
“Ask for a room not facing the road.”
  • The fan in the room with the lights.
  • Wash basin in the room.
 of 5 bubbles Traveller-PC, 9 Aug 2016 | Read review
“I don't think there is a good room in this hotel. I do not recommend staying here.”
 of 5 bubbles hopetoelope, 27 Jul 2016 | Read review
“Choose rooms away from the streets - Hamilton Ave”
 of 5 bubbles JeffOtieno, 29 May 2016 | Read review
“Great Location”
 of 5 bubbles MattGlick, 19 Apr 2016 | Read review
5 of 5