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Cardinal Hotel

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Cardinal Hotel
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200 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Kankakee, Illinois
Reviewed 4 days ago NEW

We know Palo Alto since before the Silicon Valley explosion, so It is nice to see the Cardinal has made it over the years. The location can hardly be beat. It is hard to believe the number of restaurants in the walking distance. The hotel breakfast is very nice real breakfast. Parking was not half as bad as I expected,...

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Helpful?
Thank Kagni L
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Dear Kagni, We cannot thank you enough for your kind words. It is hard to believe Cardinal Hotel has been here since 1924! Our rooms have been upgraded recently to provide modern amenities you'd expect from a hotel in Silicon Valley while still maintaining the old world charm that sets us apart. I will pass along the positive feedback about...

Reviewed 1 week ago NEW

I stay at the Cardinal Hotel two or three times a year, and have for may be the past decade. It is a tired hotel, but the rooms have been upgraded, and the prices are sane, at least when compared to the others in Palo Alto. The staff try their bests. Located centrally, the only problem is parking, but I...

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Helpful?
Thank LeFrondeur
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Greetings LeFrondeur, Thank you for taking the time to share your review with us. You are certainly a Cardinal Hotel extended family member after ten years! We thank you so much for your loyalty. I agree about our hotel rates being "sane" when compared to other hotels in Palo Alto. While we don't have valet parking, self parking is free...

Reviewed 1 week ago

I loved my stay at the Cardinal. The hotel is cute and charming. HOWEVER, the only downside is that you WILL need to use the earplugs that they so graciously provide. It is an old building so I can understand about the noise levels - a white noise machine should be provided in each room. The staff graciously called my...

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Helpful?
Thank Caitlin A
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Hi Caitlin, thank you for your review and your great feedback. I'm so happy you enjoyed your stay with us and found our hotel charming. Allow me to also personally apologize for the noise coming from your upstairs neighbor. We have Sound + Sleep machines engineered to promote a deep sleep, relaxation and renewal. These machines are located in every...

Bar Harbor, Maine
Reviewed 2 weeks ago

Whenever I stay in Palo Alto, I always book this hotel if it's an available conference option. Not a chain. A vintage hotel on the historic register. Close to Stanford campus, Caltrain, and many other attractions. Rooms are quiet and clean. Although they have rooms with shared bath, I always book one with private bath. Useful amenities: Free Wifi, inexpensive...

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Helpful?
Thank YearRounder04609
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Thank you for taking the time to share this wonderful review. I'm so happy that we made a difference during your time in Palo Alto. As a historic property, we have both the character and old world charm that sets us apart from other hotels in the city. We're glad you enjoyed our location, amenities and very much appreciate the...

San Diego, California
Reviewed 4 weeks ago

I was here for work, so not sleeping for 4 nights in a row was torture. It is very cute and I love the character, but my room was on the alley side: people slam the dumpster lids all night long. they dump boxes of glass bottles into the dumpsters at 3am. they gather and party at 4am. trucks beep...

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Helpful?
Thank coffeeplease2017
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

I greatly appreciate you taking the time to share your feedback with us, as we find it to be of significant value. I'm sorry the noise prevented you from getting a good night's sleep - the most important part of a hotel stay. You recognized our great location and it is one of our assets. Unfortunately, with being in the...

Reviewed 11 March 2017

I'd actually rate this hotel as between Average and Very Good, so a 3.5 star rather than just a 3. The hotel itself is quaint and charming in the old-world type of way. If you like history, this hotel has done a pretty good job of preserving a lot of its original setup. However, it does require some upkeep and...

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Helpful?
Thank Immortalist
Princeton, New Jersey
Reviewed 2 March 2017

Staying at the Cardinal is like stepping back in time - ornate furnishings and old-world style decor combined with newer amenities. Be sure to try the elevator at least one time! I stayed for the first time on a business trip and had no problems. Noise from my room was minimal, all room features worked as specified, and I had...

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Helpful?
Thank Rbakken
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Thank you for taking the time to share this review with us. I am delighted to hear that you enjoyed your stay and our historic property. I do hope that we will have the pleasure of welcoming you back again soon, and wish you safe travels in the meantime. With warmest regard Brian

New York
Reviewed 2 March 2017 via mobile

Love the location of this hotel. Close to everything in Palo Alto and fairly reasonable for this area. Lobby retains it's classic 1920's era feel and the old style elevator gives one a bit of concern. However, the rooms are very comfortable with great beds, flat screen TVs and plenty of USB outlets. Services are minimal but front desk is...

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Helpful?
Thank Tkyrnr
Hamden, Connecticut
Reviewed 16 February 2017

What hotel in 2017 doesn't have a fitness center? This is an unrenovated, depressing mausoleum. Everything is dingy. The rooms are small and the bathrooms tiny. Spend the extra money to stay at the Sheraton around the corner.

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Helpful?
Thank Jonathan K
BrianSmith1924, Guest Relations Manager at Cardinal Hotel, responded to this review

Thank you for taking the time to share your review with us here on TripAdvisor. I am sorry to hear that your time with us did not meet your expectations. As we are a historic hotel, we understand that our property is not everyone's personal style. The Cardinal Hotel has undergone a full renovation for all plumbing and electrical in...

Denver, Colorado
Reviewed 9 February 2017

loved this quaint hotel. great access to many restaurants. free parking across the street at City Hall. it was a bit noisy at night because of its central location but they provide free ear plugs, which I used.

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Thank dycanada

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Old World charm in vibrant downtown Palo Alto. Built in 1924, the Cardinal was Palo Alto’s premiere Hotel. Today the ambiance remains; the gracious lobby still provides a delightful glimpse of Old Palo Alto. Enjoy the hotel’s warm atmosphere and proximity to world class dining, shopping and Stanford University. ... more   less 

Additional Information about Cardinal Hotel

Address: 235 Hamilton Ave., Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $178 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cardinal Hotel 2*
Number of rooms: 59
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Also Known As:
Cardinal Hotel Palo Alto
Hotel Style:
#1 Best Value Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Cardinal Hotel staff and other travellers.
3 questions
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Waltham, Massachusetts

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there maybe a party in one of the nearby restaurants or bars.Ramona street side was quiet for us.”
kagnil, 22 Apr 2017 | Read review
“insist that you are not on the alley”
coffeeplease2017, 29 Mar 2017 | Read review
“Rooms on the Hamilton Street side are by far the most quiet. All in all, a very lovely spot to spend some time !”
672mickk, 19 Aug 2016 | Read review
“Ask for a room not facing the road.”
  • The fan in the room with the lights.
  • Wash basin in the room.
Traveller-PC, 9 Aug 2016 | Read review
“I don't think there is a good room in this hotel. I do not recommend staying here.”
hopetoelope, 27 Jul 2016 | Read review
5 of 5