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Creekside Inn - A Greystone Hotel

Overview
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E-mail hotel
3400 El Camino Real, Palo Alto, CA 94306-2702 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star accommodation
Additional information
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Offers from Creekside Inn - A Greystone Hotel
Special Offer:Creekside Breakfast
About
Description
Experience a charming boutique hotel in beautiful Palo Alto, California. Set along a scenic creek and gardens, the Creekside Inn offers contemporary accommodations, meeting rooms and event space, More electric vehicle charging stations, on-site dining, an outdoor heated pool and a local hybrid car shuttle. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
136
Price range
USD 112 - USD 529 (Based on Average Rates for a Standard Room)
Also Known As
Creekside Hotel Palo Alto
Location
United States > California > Palo Alto
Nearby
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Reviews & more
992Reviews
419Photos
9Q+A
100Room tips
Traveller rating
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  • 28
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Show reviews that mention
service is less than mediocre. you have to call multiple times to get coffee replenished - why they replenish only with decaff is mystifying. the phone does not work well. Room service shuts earlier than advertized. Last order is supposed to be 9:15 per the restaurant. When you c
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Response from LuisC8453, General Manager at Creekside Inn - A Greystone Hotel
Responded 6 days ago
Dear Anuj G: Thank you so much for staying with us and for giving us your feedback, we are disappointed that we did not meet up to your standards. I have sent your feedback to the owner of our restaurant and I will be reviewing your comments about the coffee with our front desk and housekeeping department. Please let me know if I can be of any further assistance. GM
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Major use of power tools near my room, during late evening (after 9pm). I was not able to sleep well. The front desk told me to be patient when I complained. However, the drilling continued for more than 40mins after complaint. Unacceptable customer service! Paid $350 for the nig
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Response from LuisC8453, General Manager at Creekside Inn - A Greystone Hotel
Responded 1 week ago
Dear Travelerr759388: Thank you so much for taking the time to give us your feedback about your recent stay at the hotel. I am extremely sorry about the noise, we are renovating our rooms and our window treatment installer worked late as we were sold out and needed the rooms for late arriving guest. Please contact me at the hotel and I will be glad to speak to you regarding the charge for the room or send email via website. Again we apologize and look forward to hearing from you.
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I booked this hotel last minute through Hotwire. I wasn’t sure what to expect. When I arrived I was happy to see that the hotel looked clean and updated. It also has this super cute creek that runs through the middle of the hotel on the outside.

The room itself was pretty strai
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Response from LuisC8453, General Manager at Creekside Inn - A Greystone Hotel
Responded 1 week ago
Dear Shay1005. We appreciate you taking the time to review your stay here with us at The Creekside Inn, A Greystone Hotel. We are delighted to hear that you were happy to see the updated and cleanliness of our property. We also see you enjoyed the Creek that runs through the middle of our hotel. We do apologize for any inconvenience during your stay. We are currently doing some renovation st the moment and we will follow up with that as well as the Power outage due to the City of Palo Alto which we had know control over. This does not happen at all but with the rain we have been getting, it was probably the cause of the outage. Should you have any other questions or concerns we are here to help you. We do look forward to your next stay and we wish you a Merry Christmas. Sincerely, Luis Carreno General manager at The Creekside Inn
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My wife and I spent five pleasant days at the Creekside. The place has an old-timey California vibe, and the lovely grounds really separate it from the nearby strip motels. But it is a motel, not an inn or hotel. Not upscale. So while our room was spacious and clean, it was also
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Response from LuisC8453, General Manager at Creekside Inn - A Greystone Hotel
Responded 2 weeks ago
Dear Steve L, We appreciate you taking the time to Review your honest opinion of our property. The Creekside Inn, A Greystone hotel. We are pleased to hear the property has an old-timey California Vibe and lovely grounds. We do apologize for any inconvenience. We are in the process of renovating. Should you have any other questions please let us know. We do aim to provide you with luxury and convenience and we try to make every effort to accommodate our guest to the highest degree. We are looking forward for your next visit. Sincerely, Luis Carreno General Manager at The Creekside Inn
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Beautiful Grounds day or night. They were lush and green. Very peaceful. The room was wonderful. We got a great price and enjoyed our room and the location. The hotel is an easy drive to close restaurants. The deli on the Grounds was excellent. I would not hesitate to stay there
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Response from LuisC8453, General Manager at Creekside Inn - A Greystone Hotel
Responded 2 weeks ago
Dear Ginarhall, We appreciate you taking the time to review your stay here at the Creekside Inn, A Greystone hotel. We aim to make your stay here as comfortable as possible. We are pleased to hear you Enjoyed the Greenery of our property as well as our rooms and the close in distance restaurants are from our location. We look forward to your visit again. Sincerely, Luis Carreno General Manager at The Creekside Inn
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Professional photo exclusively commissioned by TripAdvisorCreekside Inn - A Greystone Hotel
The Superior Double Room at the Creekside Inn - A Greystone Hotel
Professional photo exclusively commissioned by TripAdvisorCreekside Inn - A Greystone Hotel
The Deluxe Room at the Creekside Inn - A Greystone Hotel
Professional photo exclusively commissioned by TripAdvisorCreekside Inn - A Greystone Hotel
The One-Bedroom Suite at the Creekside Inn - A Greystone Hotel
Photo provided by managementCreekside Inn - A Greystone Hotel
Tower Queen
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What is the check in time? I couldn’t find any information on your website regarding check in check out times.
Check in time was 3pm I believe and check out by noon
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What is the deposit fee?
Greetings! We authorize $75.00 for incidentals.
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Is this hotel pet friendly?
We gladly accept service animals only.
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Do you have an electric charger for Tesla?
Yes, we do! We actually have two brand new charges specifically for Teslas, conveniently located in a covered parking area.
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Do you have a electric car charger?
Missy, Yes we have two universal charging stations and two dedicated Tesla charging stations.
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12
"We opted for a creekside room and found it very quiet and private."
"I have stayed here about 5 times and I loved every room"
"Bring your own night light!"
"I liked the top floor, but be wary of being too close to the exit doors. They automatically close with a loud bang."
"Tower rooms have restricted access."
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