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The Zen Hotel

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Traveller (97)
Room & Suite (71)
Dining (9)
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Overview
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“oatmeal”(26 reviews)
“free snacks”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
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All reviewsoatmeall'occitane toiletriesfree snacksfreshly baked cookiesel caminoconverted motelhot breakfastlittle toucheswater bottlestoilet and showergreat showerstay there againparking lotopened the doorevery morningqueen bedmountain view
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91 - 95 of 350 reviews
Reviewed 14 July 2016 via mobile

This is a coveted motel, but don't let that scare you off. They've made a great effort to make this a good experience: nicely refreshed rooms, premium products, generous breakfast with hot food and it's easy to get in and out....I'm used to the big...More

1  Thank TravelsForWorkGuy
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 19 July 2016

Dear SomePeopleCallMe, Thank you for sharing your feedback on your stay at The Zen Hotel. I am very happy to learn that your first experience with us was an enjoyable one. Thank you for taking note of the meticulous care we put into our Zen...More

Reviewed 6 July 2016

Check in was quick and easy. We arrived very late at night, and the staff was very friendly. Breakfast was more than one can ask for: fresh smoothies, greek yogurt with fruit, either bacon or sausage, scrambled or boiled eggs, hash browns or country potatoes,...More

Thank ada162016
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 12 July 2016

Dear ada162016, All of us at The Zen are thrilled to learn that you enjoyed our hotel. It is wonderful to learn that we were able to deliver a positive experience from the moment you arrived with an efficient check-in, followed by welcoming you into...More

Reviewed 5 July 2016

This is my second review on the Zen Hotel. As I said before this hotel offers a lot of value for your buck. Now included in the free breakfast are smoothies and parfaits along with the usual scrambled eggs, bacon/sausages, potato wedges, hard boiled eggs,...More

1  Thank HawaiiBound96813
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 7 July 2016

Dear HawaiiBound96813, Thank you so very much for taking the time, for a second occasion, to provide the TripAdvisor Community with such a thoughtful, comprehensive review. We greatly appreciate not only having you as our guest, but that you did such a great job highlighting...More

Reviewed 4 July 2016

Wonderfully appointed rooms with refrigerator and microwave, complimentary snacks and water, and super comfy beds. But what impressed me the most was the kindness and attention to detail from the manager and staff. I have severe food allergies and they went above and beyond to...More

Thank 78sebr95
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 7 July 2016

Dear 78sebr95, It is wonderful to hear that you enjoyed your stay. I am very glad that we were able to be helpful and accommodating by making some adjustments to our breakfast menu. We understand the value of everyone having the option to start their...More

Reviewed 30 June 2016 via mobile

We stayed here during our recent visit to LPCH. The location was great. The staff was wonderful. The room was a standard room...nothing special...but nothing to complain about either. The breakfast Buffett options were great. The fresh fruit/veggie smoothies are a wonderful touch. The Philz...More

Thank djrmack
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 4 July 2016

Dear djrmack, Thank you for all of your kind words when reviewing your recent stay with us. I am very happy that we delivered a comfortable stay and were conveniently located to Lucile Packard Children’s Hospital. I am also glad that our staff was able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 133 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 133 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
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LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"Ask for a room that's not on the parking lot"
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"Ask for a room with a patio or balacony"
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"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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"Rooms on the inside area are quieter."
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