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The Zen Hotel

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The Zen Hotel
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316 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Los Angeles, California
Reviewed 30 October 2016

The Zen really surprised me, clean and comfortable, with extra amenities that were appreciated. The breakfast smoothie was great and they had both eggs and hard boiled eggs so it wasn't just carbs. The front desk person always seemed engaged. It was not just a paint job on an old motel, someone really spent time thinking about how to make...

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Helpful?
Thank sylvia_m0
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear sylvia_m0, Thank you for sharing your generous feedback about your stay with us! We are so glad to see you found our breakfast buffet menu to be balanced. From our eggs and bacon to our freshly made vegetable and fruit smoothies, our goal is to have appetizing options for every single one of our guests. We appreciate very much...

Los Angeles, California
Reviewed 26 October 2016 via mobile

This is an older motel that has been nicely updated! Room was spotless. Bed was comfy. Room snacks were a really nice touch. Convenient parking lot. Breakfast was fresh, healthy and delicious. Awesome green smoothies! Well done ZEN!

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Helpful?
Thank myrottndog
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear myrottndog, Thank you so much for your review. We are very glad to learn that you enjoyed your stay at The Zen Hotel and that the complimentary healthy in-room snacks we offer were to your enjoyment. We look forward to your next stay and to you trying the additional flavors of smoothies we offer as part of our breakfast...

Texas
Reviewed 20 October 2016 via mobile

I originally picked this hotel because it's the older style where we can pull up our motorcycles to park right in front of the room. We ended up flying, but I'm so glad we're staying here anyway. It's less than half the price of the name brand chains located just a very few miles closer to the Stanford campus. Seeing...

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Helpful?
Thank blesk3
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear blesk3, Thank you so much for your wonderful review. We are all very glad you found your stay at The Zen Hotel enjoyable and that we were able to offer you good value as compared to other Palo Alto hotels. We make it a point to offer a stay inclusive of amenities that conventionally would increase your final bill...

Reviewed 18 October 2016

We stay at the Zen every time we return to Palo Alto. The Zen is clean and modern. We appreciate the great service, lovely home cooked warm breakfast and fresh smoothies in the morning. The Zen garden is a lovely place to wander, and we prefer the rooms that open to the Zen garden. Highly recommended!!

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Helpful?
Thank Sunset97210
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Sunset97210, It is so wonderful to see a review from a returning guest! Thank you so much for your comments and for sharing the elements about The Zen that have helped us earned your continued visits. It is great to hear you continue to enjoy our hot breakfast buffet. Our smoothies are such an important part of our breakfast...

Palm Springs, California
Reviewed 16 October 2016

Our daughter spent a week at Stanford summer school, which required us to spend 2 weekends in the Bay area. We love San Francisco's Japantown and have a dozen restaurants in the area that are a must visit for us. In late August hotel availability was very limited and prices were through the roof! By sheer luck we discovered the...

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Helpful?
Thank billjewell123
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear billjewell123, Thank you so much for staying with us and for taking the time to share your comments about your first experience at The Zen Hotel. We are so glad you found us and that our amenities coupled with our Zen hospitality provided you an overall great experience. We surely second your comments about the phenomenal dining options in...

Reviewed 13 October 2016 via mobile

Palo Alto hotels (indeed Silicon Valley in general) are overpriced, and it took me a while of research (via TripAdvisor) to have found The Zen Hotel. Good ratings and reviews at TA, which are true reflections of the real experience - external looks like a motel, but internal it is well-maintained, detailed, comfortable little gem for my business visit. Breakfast...

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Helpful?
Thank 144carac
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear 144carac, Thank you so much for sharing your feedback with the Tripadvisor community. We are very glad to learn that this site led you to booking The Zen Hotel and that your stay lived up to the expectations set by the reviews posted by former and repeat guests. We understand how important is to find a hotel that offers...

Los Angeles, California, United States
Reviewed 10 October 2016 via mobile

Was so pleased with this hotel. All of the positive reviews were spot on. From the friendly and efficient service to the nice details in the room, including free snacks and Peets and Philz coffee at breakfast. Got a jr. suite with one king and a foldout couch. Plenty of room for the four of us. Definately recommend for anyone...

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Helpful?
Thank AngelaFoodTravelGuru
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear AngelaFoodTravelGuru, Thank you very much for your review. We are delighted to have been the place of choice for your Girl's Weekend getaway and to see that the reviews from previous guests paved the way to your reservation with us. We were excited to add Philz Coffee, a San Francisco native, to our selection of coffees and are very...

Illinois
Reviewed 6 October 2016

The building is not new, and soundproofing not perfect, but the management more than compensate for it by exceptional care. Large rooms, cleanliness, comfortable beds you can find in other places. But free top of the shelf bottled water? Healthy snacks in the room - nuts etc.? Really great and healthy breakfast? I have one word - thoughtful care throughout...

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Helpful?
Thank comfytravel
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear comfytravel, What a wonderful review to read! Our team can't thank you enough for taking the time to share your thoughtful and kind comments about your second stay at The Zen Hotel. We are so glad to see that the complimentary "extras" we implemented over the years served to enhance your overall experience. That was our very goal from...

Katy, TX
Reviewed 5 October 2016

The Zen Hotel is a carefully updated motor hotel. The landscaping is soothing and includes a Zen garden with seating and a fountain along the back fence line. Our room was comfortable, quiet, clean, and spacious. The linens were comfortable and the towels fluffy. The L'Occitane toiletries were a nice touch. The bottled water and snacks were thoughtful and free....

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Helpful?
Thank debbiedarlin
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear debbiedarlin, We are delighted to see your great comments about your recent stay with us. The amenities you describe such as our good quality towels and toiletries were carefully picked to provide our guests with an experience that can rival any high rise hotel. We are also glad that we were able to accommodate your dietary special requests and...

Truckee, California
Reviewed 4 October 2016

I loved this hotel. Staff was wonderful. L'Occitane products was a nice touch. Comfy beds. Nice air conditioning. Free snacks in the room was appreciated. Wonderful hot breakfast with a fresh beet/fruit smoothie. Will stay again.

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Helpful?
Thank langreejen
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear langreejen, Thank you for taking the time to post your review. You have concisely described many of the amenities that make The Zen Hotel a home away from home to many of our guests. We hope to have an opportunity to have you as a return guest and that you are able to taste our Kale and Carrots smoothies,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: $166 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#2 Best Value Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#5 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
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Questions & Answers

Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We where at to the left of the Lobby. It was very quite and peaceful, away from the road.”
 of 5 bubbles mandye858, 19 Jan 2017 | Read review
“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
 of 5 bubbles 499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
 of 5 bubbles Sunset97210, 17 Oct 2016 | Read review
“It was our third stay at this place,, and all rooms were good.”
 of 5 bubbles comfytravel, 5 Oct 2016 | Read review
“Our room was on the second floor overlooking the Zen garden.”
 of 5 bubbles debbiedarlin, 4 Oct 2016 | Read review
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