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The Zen Hotel

360 reviews
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Traveller (97)
Room & Suite (71)
Dining (9)
Overview
  • Excellent53%
  • Very good38%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“oatmeal”(27 reviews)
“el camino”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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All reviewsoatmeall'occitane toiletriesel caminoroom snackssmoothiefree snacksconverted motelhot breakfastlittle touchesbamboo plantsfresh baked cookieswater bottlestoilet and showergreat showerstay there againopened the doorparking lot
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1 - 5 of 343 reviews
Reviewed 4 days ago

Yes it is a remodeled motel.....but done very well. Park right in front of your your room, window coverings offer lots of privacy. Everything was fresh and clean. Free hot breakfast was above average, coffee was great.More

Thank Miralisa S
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded yesterday

Dear Miralisa S, I would like to thank you for taking the time to provide such kind words regarding your experience with us. I am happy to learn that our property and our amenities were up to par with your expectations. Our selection of coffees...More

Hotel's Favourite
Reviewed 17 September 2017 via mobile

Looked forward to my stay here based on all the good reviews, and it didn't disappoint. Cute little motel with doors that open out to parking lot. Very clean, very tidy, zen feel with bamboo and rock gardens. Clean nicely appointed rooms with lovely amenities....More

Thank Sharon W
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 21 September 2017

Dear Sharon W, I want to thank you for choosing The Zen Hotel for your visit to Palo Alto. We greatly appreciate the kind words and for sharing your wonderful experience with us. We are so happy to learn that we exceeded your expectations. More...More

Reviewed 4 weeks ago

Adorable hotel, great location, nice amenities, good price, free parking. The one problem is the doors are not very sound proof so you can hear everything that happens in the parking lot. If you are a light sleeper, bring earplugs. Overall, a good experience.More

Thank sbaylor02
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 3 weeks ago

Dear sbaylor02, I would like to thank you for taking the time out of your day to give us such a fantastic review regarding your visit with us at The Zen Hotel. I am so happy to hear we had a great visit with us....More

Reviewed 24 December 2017

I normally stay at chain hotels when traveling to the area, but the Zen caught my eye this time when making reservations. The Zen is what I remember growing up as a roadside motel. However, the Zen has been updated inside and out to bring...More

Thank BruceR_2832
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 4 weeks ago

Dear BruceR_2932 Thank you so much for giving us an opportunity to show you what The Zen Hotel is all about. As you mentioned we have done remodeling in all of our guest rooms to give our guests a better overall experience and I am...More

Reviewed 22 December 2017

The Zen hotel is a renovated motel which, from the outside, is nothing spectacular. But it's the service that makes this motel exceptional. There are complimentary snacks and L'Occitane toiletries in the room. The staff is friendly and helpful. The breakfast selection consisted of a...More

Thank tgdow
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 4 weeks ago

Dear tgdow, I would like to thank you for leaving such a wonderful review regarding your personal experience at The Zen Hotel. We are so happy to learn that we met and exceeded your expectation during your visit with us. The amenities that we offer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 132 - USD 373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 132 - USD 373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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"Rooms on the inside area are quieter."
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"Upstairs room w/balcony above side patio offers airy space to yourself. Rooms are closer to covered parking..."
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"junior suite was located on the second floor and it backed up to the main street. Little bit of road noise."
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