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The Westin Palo Alto

Expedia.comUSD 365*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 365*
USD 365*
USD 365*
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The Westin Palo Alto
The Westin Palo Alto
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635 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Tustin, United States
Reviewed 2 weeks ago

Stayed here over a weekend to watch a tournament on the Stanford campus. Was fun to run into other athletes at the hotel, as well as see some wedding participants. Room was perfect, including Westin Heavenly Bed and location is awesome - walking distance to campus and both shopping/restaurant areas. Will definitely stay here again!

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Helpful?
Thank Mark D
Palo Alto, California
Reviewed 2 weeks ago

This is a very nice Westin. My husband and I live in town, and we always choose this place for get-aways. The hotel has a small restaurant, quiet, great food, wonderful service. The beds are VERY COMFORTABLE. We love to use room service here, and all the staff are totally welcoming. Convenient parking garage, seamless check-in and out process, wonderful...

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Helpful?
Thank Pam D
Arlington, VA
Reviewed 3 weeks ago via mobile

I stayed for 2 days for business. We had a group of 10. The hotel is a typical Westin. Their gym was small and didn't have a club level. It was fine but was more expensive than I would have expected. I'd go back if I were in the area.

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Thank Sara_sakflva
Carmel, California
Reviewed 4 weeks ago via mobile

This is our second visit to this Westin. My daughter has had to have several procedures at Stanford and this hotel is super close and they give a special rate for Stanford patients. The hotel staff was very accommodating and sincerely concerned for our situation. I notified them that we would have a late check in and asked when room...

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Helpful?
Thank textornado
Reviewed 23 March 2017

For starters, Bernie at the front desk was excellent, flawless and friendly. I had my family staying for a wedding and he ensured we were all satisfied with billing at the end of our stay( we had to swap rooms and credit cards on file which became confusing) the brunch buffet on sunday looked excellent and the rooms were clean...

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Helpful?
Thank Jennifer L
Washoe City, Nevada, United States
Reviewed 20 March 2017

The staff is delightful, the rooms well appointed, the bed heavenly, the shower has a large spray head and hand shower. The food is good. The window opens. Quiet! These are all musts for me. If you are doing an extended stay because you have someone in the hospital at Stanford they are will to help you out on the...

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Helpful?
Thank Judy B
Notts
Reviewed 16 March 2017

We stayed for a few nights only, but it was just about OK. Room was ok and bed comfortable. There was no safety deposit box in the room. Phone didn't work very well. The restaurant is not very good. The staff in the restaurant didn't speak good English and the choices were not wide. Onion soup was greasy. Fitness centre...

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Helpful?
Thank Arandbee
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear Arandbee, Thank you for staying with us. I was disappointed to see that we did not live up to expectations. As you have hopefully seen, I sent you a private message so that we can gather more information and address the service issues and room issues right away. Thank you for your feedback, it will only help us to...

Lake Grove, New York
Reviewed 16 March 2017

Front desk staff is wonderful and very welcoming. I was upgraded without even having to ask as a gold member. Room was extremely comfortable and very clean. Room was very tastefully decorated. The hotel was spotless no matter where you went. Great oasis at the foot of University Drive with all it has to offer. Overall great stay. Thank you...

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Helpful?
Thank Edward H
San Francisco, California, United States
Reviewed 8 March 2017

Super nice staff, very clean room, nice if tiny gym. Great location. Quite at night and easy to get around to sand hill, Stanford, etc Not cheap but probably worth it especially if it's a quick day trip

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Helpful?
Thank Mercedesct
London, United Kingdom
Reviewed 5 March 2017

From the welcome at reception to the room and the facilities provided - this is one of the best business hotels in the area. I've stayed at others nearby on all previous visits and typically The Westin was more expensive than I wanted - but now I can see why. The room was large, a ground floor view on to...

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Helpful?
Thank MattCookeUK

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Deluxe King Room with Fireplace (54)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 

Additional Information about The Westin Palo Alto

Address: 675 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Price Range: $317 - $1,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin
Hotel Style:
#3 Luxury Hotel in Palo Alto
#4 Romantic Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#7 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Palo Alto staff and other travellers.
2 questions
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Truckee, California
over a year ago

See all questions (2)

Questions? Get answers from The Westin Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like all the rooms! Even the ones on the inside seem to have a bit of a view.”
PamD_12, 10 Apr 2017 | Read review
“They have lots of rooms overlooking lovely little courtyards. I would say away from the street.”
24judyb, 19 Mar 2017 | Read review
“Ask for a ground floor room.”
MattCookeUK, 5 Mar 2017 | Read review
“Once the carpet installation commences I would ask for an updated room.”
blessedandgrateful, 23 Feb 2017 | Read review
“Ask for quiet room facing courtyard on side of hotels away from trains.”
Asksteve, 30 Dec 2016 | Read review
5 of 5
Expedia.com
USD 365* /night
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Booking.comUSD 365
PricelineUSD 365
TripAdvisorUSD 365
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*Disclaimer
Prices are for 1 room, 2 adults
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