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Garden Court Hotel

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364 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Laguna Niguel, California
Reviewed 7 June 2016

Loved the croissants and pastries along with great coffee every AM. Room very bright and cheerful. The bed was very comfortable and plenty of closet space. The view of the courtyard was a nice bonus but beware there are weddings here and the party was a little loud so bring your earplugs.

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Thank DeAnna P
Jeffery P, General Manager at Garden Court Hotel, responded to this review

DeAnna, thank you so much for your wonderful review! We're so glad you enjoyed your stay and we look forward to welcoming you back again soon! Best, Jeffery P. General Manager

Agua Dulce, California
Reviewed 6 June 2016

As usual, our stay was flawless! We are always greeted warmly starting with the parking valet and then the front desk staff. We stay here often and even get hugs from them. The rooms are spotless, the beds comfy and there's morning coffee, teas and pastries on each floor every morning. We usually travel with our pit bull who is...

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Thank marnye203
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Marnye, thank you so much for the wonderful review! We're very happy to hear your most recent stay was so great. We value your business and we look forward to seeing you again soon! Best, Jeffery P. General Manager

California
Reviewed 6 June 2016

Unless you are going in with extra expectations about this property, I think the location, services, and accommodations deserve high scores. Value is an area I must confess I cannot rate since we stayed a night as a gift from family who we were visiting. Downtown Palo Alto restaurants and shops are literally right out the door. All staff were...

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1Thank Jim B
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Jim, thank you so much for the review! We're very happy to hear you enjoyed your stay. We hope you'll decide to come back and visit us again soon! Best, Jeffery P. General Manager

Massachusetts
Reviewed 6 June 2016

I did not find this hotel to be that amazing. However I only stayed for one night and did not spend that much time at the hotel. Location: Good for downtown Palo Alto and HP etc Room: Very tiny 2 room suite. Basically each room about the size of a queen/king bed. Kind of disappointing when you walk in. However,...

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Thank Abstraction
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Abstraction, Thank you for sharing your feedback about your recent visit to Garden Court. As a Level 5 contributor, your experienced travel perspective is highly regarded. I am pleased to hear that you received a Super friendly welcome as you deserve. I am disappointed that we failed on the departure, clearly me did not meet your expectations or ours....

Arcata, California
Reviewed 1 June 2016

Greeted by the friendliest staff in a setting that could be anywhere in the world. The rooms are luxurious from linens to overall interior design. Everything is thought through with the guest in mind. I feel more than at home here. I didn't want to leave! It's a treat you want to experience every time you are in the Bay...

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1Thank lnutter
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear lnutter, Your heartfelt comments are the reason we love what we do. I only hope you will be able to visit more frequently. Remember, we are here with open arms to welcome you. Warm regards, Jeffery

London, United Kingdom
Reviewed 1 June 2016

This was my second stay at the Garden Court Hotel. It really is an excellent and well thought out establishment with great service. The rooms are spacious and comfortable. The bedrooms are comfortable with a nice terrace to relax in. I arrived in the wee hours of the night and had a friendly greeting. The facilities you need are all...

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Thank msa572016
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We love hearing this kind of feedback as it is exactly what we strive for. We're thrilled you enjoyed your visit and hope you'll join us again on a future visit! Best, Jeffery P. General Manager

Albuquerque, New Mexico
Reviewed 24 May 2016

Great service, great location. However, for the price you pay, I don't believe the amenities are up to a four/five star hotel. Evening reception is very minimal (one bottle of port and a few truffles) breakfast is just coffee and a few pastries. There is no roof top terrace as is talked about in description. Fitness center machines are in...

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Thank Ramey
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Ramey, Thank you for taking the time to share your experience. Great Service & Great Location are always wonderful to hear, thank you. All feedback is very important to us, we appreciate the opportunity to listen to our guests and to effect positive change. A perfect example of these opportunities is below. We have updated the Garden Court property...

New York City, New York
Reviewed 24 May 2016

I was pleasantly surprised by the service and amenities at this hotel. The room was very nice and large and featured a classic vibe and charm. The front desk was more than accommodating with every request I had.

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Thank eakrong
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for your lovely review! We're thrilled you enjoyed your stay and we hope that you'll return to stay with us again someday soon. Best, Jeffery P. General Manager

Livermore, California
Reviewed 23 May 2016

Quaint, lovely, European-type boutique hotel with 5 star service, updated rooms and wonderful linens. The service and staff from valet to housekeeping provide cheerful and stellar service. The catering staff is responsive and offers full service for business meetings. I just managed 5 days of business meetings at the hotel utilizing 6 various meeting rooms, and the entire event ran...

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1Thank choralfreak
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We're very happy to hear your event went so smoothly. We hope you'll visit us again if your travel or event needs bring you back to the area! Best, Jeffery P. General Manager

San Carlos, California, United States
Reviewed 23 May 2016

We've stayed here a couple times over the years and enjoyed the experience 100%. We also got married here back in 2007 in the Grove Ballroom. The wedding coordinators were outstanding; everything happened beautifully that day. The rooms are perfect. The mini bars are packed with great stuff including a $28 half bottle of pinot noir that was superb. The...

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Thank Tomas P
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Tomas, thank you so much for your great review! We're so glad you enjoyed your stays with us. We hope we'll see you again for a future visit! Best, Jeffery P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $337 - $1,177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
over a year ago
over a year ago
Palo Alto, California
9 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are facing courtyard”
 of 5 bubbles shaepaye, 17 Mar 2017 | Read review
“Rm 306 is bigger w a couch, but is next to Employee Room & Gym-so can be noisy. Rm416 is at opp corner, quieter w fireplace.”
 of 5 bubbles owhatfun, 7 Mar 2017 | Read review
“Rooms outside the elevators are next to the morning coffee service.”
 of 5 bubbles richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
 of 5 bubbles JeffS674, 23 Jan 2017 | Read review
“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 25 Nov 2016 | Read review
5 of 5