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This is an original, unbiased review of Red Roof Inn in Palmdale. It should be relevant and helpful to travelers like me, and I hope it's easy to read.
The first room I was offered seemed already rented. Trash on bathroom counter, and bed turned...More
No hot water, not even a bar of soap. Sheets were used. Floor was absolutely disgusting, the walls were just as bad. I was stranded here 1500 miles from home or I would have left the first night. I was afraid to walk down the...More
This is a somewhat low rent hotel. Rooms are usually clean, and it does have truck parking. Located close to several restaurants and a few stores. Staff is friendly and helpful. I do stay here quite often.More
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 18 October 2017
Thank you for taking the time to send us your comments; we always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. We strive to continuously improve the...More
This was a very disappointing experience! We have stayed at several Red Roof Inns but this was the worst one by far!! While Expedia made matters worse the management here showed very poor decision making. Refusing to give clean towels, showing anger when guests reported...More
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 25 July 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More
Save your money, Places smells of smoke, and the nose level at night is ridiculous. I had made reservations for 3 nights, but canceled 2 of the nights after just one hour in the room. Better hotel was found in Rosamond, called the Devonshire only...More
1 Thank Mark S
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 26 May 2017
We apologize that your stay was unpleasant and we can assure you that the issues mentioned in your review have been completely resolved. We look forward to exceeding all of your expectations during a future stay with us.