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Red Roof Inn Palmdale-Lancaster

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Traveller (5)
Room & Suite (15)
Dining (4)
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Overview
  • Excellent4%
  • Very good9%
  • Average4%
  • Poor19%
  • Terrible64%
8 Apr 2018
“Please choose carefully if you want to stay here.”
25 Feb 2018
“Worst hotel ever!”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Reviews (21)
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1 - 5 of 21 reviews
Reviewed 9 April 2018

This is an original, unbiased review of Red Roof Inn in Palmdale. It should be relevant and helpful to travelers like me, and I hope it's easy to read. The first room I was offered seemed already rented. Trash on bathroom counter, and bed turned...More

Thank Chuck T
Reviewed 26 February 2018 via mobile

No hot water, not even a bar of soap. Sheets were used. Floor was absolutely disgusting, the walls were just as bad. I was stranded here 1500 miles from home or I would have left the first night. I was afraid to walk down the...More

Thank diannsbudget
Reviewed 11 October 2017 via mobile

This is a somewhat low rent hotel. Rooms are usually clean, and it does have truck parking. Located close to several restaurants and a few stores. Staff is friendly and helpful. I do stay here quite often.More

Thank SMRuby
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 18 October 2017

Thank you for taking the time to send us your comments; we always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. We strive to continuously improve the...More

Reviewed 25 July 2017 via mobile

This was a very disappointing experience! We have stayed at several Red Roof Inns but this was the worst one by far!! While Expedia made matters worse the management here showed very poor decision making. Refusing to give clean towels, showing anger when guests reported...More

Thank Nataliepaz1960
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 25 July 2017

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More

Reviewed 24 May 2017

Save your money, Places smells of smoke, and the nose level at night is ridiculous. I had made reservations for 3 nights, but canceled 2 of the nights after just one hour in the room. Better hotel was found in Rosamond, called the Devonshire only...More

1  Thank Mark S
Response from Sean K, Guest Relations Manager at Red Roof Inn Palmdale-LancasterResponded 26 May 2017

Mark, We apologize that your stay was unpleasant and we can assure you that the issues mentioned in your review have been completely resolved. We look forward to exceeding all of your expectations during a future stay with us.

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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Details
Price range
USD 59 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 59 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5)
Room & Suite (15)
Dining (4)
Questions & Answers
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Working M
4 February 2015|
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Response from BonsallBilly | Reviewed this property |
You ought to pick another hotel if you are that exacting in your requirements. I have stayed here, and it is just......adequate. You will be disappointed.
0
Votes
Room Tips
"Check and inspect 1 or 2 rooms especially the sheets first before accepting a room"
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"park by your window so you can keep an eye on your car."
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