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Holiday Inn Palmdale

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Holiday Inn Palmdale
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232 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Saint Louis, Missouri
Reviewed 2 weeks ago

FIrst of all, special shout out to the front desk attendant, Montana... she was very helpful and happy each day. Breakfast servers were also great. However, the property itself is only average. The bed was a bit caved, and furniture was an average comfortable. The gym was absolutely horrendous for a hotel gym. 3 pieces of junk cardio equipment. Breakfast...

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Helpful?
Thank Tall-Traveler6ft7
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Tall-Traveler6ft7 Thank you for your informative review! I was happy to see the team made a great a impression and especially Montana. We are excited to announce our hotel will be undergoing renovations starting in two weeks. We recognize that guests have many options when determining their choice in hotels, so we thank you for choosing Holiday Inn Palmdale....

Auckland, New Zealand
Reviewed 3 weeks ago

this is not a very flash accommodation but good enough hotel to stay if you just want to sleep then go again in the morning. The double bedroom is big enough and has free coffee inside the room. The bed was comfy and clean and staff were very friendly. The location is great, it is very near the shops.

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Helpful?
Thank adffernando
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear adffernando, We are excited to hear that you have enjoyed your stay at our Holiday Inn Palmdale and really appreciate your positive feed back. We strive to exceed our guest expectations with our service and we hope you keep us in mind on your next trip to Palmdale. Sincerely, Candice Ratzenburg General Manager

Chula Vista, CA, United States
Reviewed 3 weeks ago

Another business trip to Palmdale,CA. I have stayed here hundreds of times. The interior decorations and amenities are getting old and worn.They say it is going to be refurbished this year, which will be good. The staff are friendly the Bar fun and the food is good. Id like to give a Job Well Done to Chantay and Anthony, Thanks!...

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Helpful?
Thank Scott W
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Scott W, We are grateful to hear about your experience with us and want to thank you for choosing the Holiday Inn as your Home Away From Home while in our area. We appreciate you recognizing our efforts to improve our service and most definetly excited for our upcoming renovations. We love hearing feedback from our guests and giving...

El Sobrante, California
Reviewed 14 March 2017

Room was clean, quiet, and stocked. Staff friendly. Desk clerk gave good restaurant advice. Couldn't get the TV to go Closed Caption (CC). Can't say there's much to Palmdale/Lancaster...except the Poppy Preserve = out of town. Costco has the cheapest gas around.

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Helpful?
Thank yvonne p
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Yvonne, We appreciate you taking the time to let us know your feedback. We are truly sorry the functions of the television were not working for you. We hope you go the opportunity to visit the Poppy Preserve and if your in town next time be sure to ask and we can help find other activities that may interest...

Essen, Germany
Reviewed 19 February 2017

Went to Palmdale on a Business trip for about a week. Asked them to book an executive room with balcony and as quiet as possible due to my jobs requiring me to work during nights. It went out to be a perfect stay - all well organized by the staff and Managing director, very good service. The hotel is a...

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Helpful?
Thank felixomat
Candice R, Manager at Holiday Inn Palmdale, responded to this review

Dear Felixomat, Thank you so much for choosing the Holiday Inn Palmdale as your home away from home! We are so happy to hear that our team was able to make this business trip go as smooth as possible for you and that you enjoyed the accommodations as well as had a satisfying breakfast experience. We appreciate your feedback and...

San Diego, California
Reviewed 16 February 2017 via mobile

Soccer tournament in Lancaster. This place was acceptable, staff was helpful. Not as nice as the Holiday Inn Express in Lancaster, but I felt the Palmdale place handled crowds better. Less traffic to the LNSC and plenty of dining options nearby. Flexible cancelation policy, but you'll pay about $30 more per night than Lancaster if you want that option.

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Helpful?
Thank wolffski
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear wolffski, Thank you so much for your great review. We were happy to see that you found the team helpful and that we were able to work the crowd during this busy time. Hope to see you back again soon. Thank you, Candice Ratzenburg General Manager

Reviewed 1 February 2017 via mobile

After an issue with my room the night before, I found myself exhausted and frustrated. I went to the front desk and a fabulous young lady by the name of Montana greeted me. I told her the issue and she apologized for any inconvenience I endured. Then another fabulous lady, Victoria, came up and they both looked at the computer...

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Helpful?
Thank Sophie J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Sophie, Thank you for sharing your experience with my team! I am truly sorry that you experienced some challenges during your stay but so excited to see that Montana and Victoria turned the experience around. I will be sure to share your experience with each of them and give them a little something special. Hope to see you again...

Lancaster, California
Reviewed 30 January 2017

We had a big family function in their banquet hall and everything went perfect their staff is amazing and made the whole process be stress-free day of the event they did an excellent job went out and above to make everything perfect special thanks to Candace Colleen you're amazing Taylor the best Tiana great bartender Gio Kevin raul wal best...

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Helpful?
Thank mickeycrzy23
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi mickeycrzy23, Thank you for such the great review! It was such a pleasure being able to partake in such a memorable experience for you and most of all each of my team members that you encountered made such a fantastic impression. Hope the rest of your party went off without a hitch and looking forward to hosting the 60th...

Arizona
Reviewed 11 January 2017

The property location is good just off the highway into Palmdale, and near the mall, shops and restaurants. Staff was welcoming and polite. Did not go to the bar downstairs but it seemed welcoming. Room was clean. Nice Keurig coffee maker, microwave, refrigerator - very appreciated. Free WiFi with good connection. My only issue was the sleeping really. The bed...

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Helpful?
Thank Gina J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Gina, Thank you so much for your detailed review. I was pleased to see your overall stay was great and I am deeply sorry for the heater and the missing blanket. I will definetly look into both of these items. We are excited to announce later this year we will be undergoing renovations and will soon have wall thermostats....

Carson City
Reviewed 10 January 2017

I want to thank Jammy at the front desk, and her manager Natalia, for being so helpful to me Saturday night while I was trying to check in. I had booked with Priceline and there was a difficulty (not the hotel's fault). Both gals went over and above to get things figured out and eventually got me to my very...

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Helpful?
Thank Inger H
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Inger H, I am so delighted to hear Jammy and Natalia were able to take care of all your needs while you and your pet were with us. We hope the competition went well and hope to see you back again soon. Thank you, Candice Ratzenburg General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your ideal choice for the Antelope Valley!Welcome to the Holiday Inn Palmdale/Lancaster, a 2008 Torchbearer and Brand Excellence Award winner. Nestled off Interstate 14, Holiday Inn of Palmdale/Lancaster offers quick access to all desert attractions and the Lancaster National Soccer Center! We welcome your sports teams! Whether traveling on business or leisure, our 149 non-smoking rooms are designed to offer ultimate comfort and convenience.Our beautiful 5-story, full-service hotel is equipped with the modern amenities that savvy travelers desire including a restaurant, cocktail lounge, meeting rooms and more. Our guests can relax in our heated outdoor pool, whirlpool or engage in an exhilarating workout in the fitness center. Our on-site restaurant offers verity of menu items, or enjoy a cocktail from the lounge. The Holiday Inn of Palmdale/Lancaster offers complimentary wireless Internet access throughout the hotel.We are located in Palmdale, CA, and just minutes away from major companies such as Lockheed Martin, Boeing, Northrop Grumman, NASA, Bae Systems, and more! Give us the opportunity to serve you and you ll quickly find that we are your home away from home.The Holiday Inn of Palmdale/Lancaster offers over 2800 square feet of flexible meeting space with access to all of your equipment needs. Our event coordinators are eager to help you plan the perfect function. Our staff will provide you ... more   less 

Additional Information about Holiday Inn Palmdale

Address: 38630 5th St W, Palmdale, CA 93551-4208
Region: United States > California > Palmdale
Price Range: $116 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Palmdale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Palmdale Hotel Palmdale
Palmdale Holiday Inn
Hotel Style:
#2 Business Hotel in Palmdale
#4 Family Hotel in Palmdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Palmdale staff and other travellers.
1 question
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Bishop, California

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Questions? Get answers from Holiday Inn Palmdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upper floors”
felixomat, 19 Feb 2017 | Read review
“Top floor.”
csoriaso, 29 Jun 2016 | Read review
“room overlooking the pool was quiet”
Sonoran_Skies, 15 Jun 2016 | Read review
“They have balconies and suites along with the standard doublebed rooms.”
jaysunl, 1 Mar 2016 | Read review
“The upper floor rooms, both north and south, have great views of mountains.”
Richter10, 15 Dec 2015 | Read review
5 of 5