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Colony Palms Hotel

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738 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Reviewed 1 week ago

My husband and I have stayed at the Colony Palms Hotel four times over the past four years -- twice in a deluxe room, once in a suite, and once in a casita. We have always looked forward to our getaways at the Colony Palms because it was a quiet, tranquil kid-free zone, perfect for couples and singles. Unfortunately, our...

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Helpful?
1Thank Jessica Y
ColonyPalmsManager, General Manager at Colony Palms Hotel, responded to this review

Dear Jessica Y., Thank you so much for your review, I am happy to hear that you have enjoyed our resort multiple times and I apologize that you were disappointed in your experience this time. You are right, it was a very unusual Holiday for us as we are typically a very quiet oasis in the heart of Palm Springs....

outside nyc
Reviewed 2 weeks ago via mobile

On our first visit to the Palm Springs area to attend a wedding, this resort was setting. The entire property consists of small casitas and rooms on the ground or second floor surrounded by beautiful grounds. The pool is the center of activity. Meals are served close by. This is not a modern spa resort. It's old school and laid...

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Helpful?
Thank OutsideNycStevie
Los Angeles, California
Reviewed 3 weeks ago via mobile

Colony palms is a beautiful hotel with a lot of history. The basic rooms are nice enough, they have an awesome little bar with snacks (the prices are ok- some things are overpriced as usual, but some are reasonable). The bed is comfortable and the showers spacious. There are some signs of wear, but it's an historic hotel. The grounds...

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Helpful?
Thank lbowma
ColonyPalmsManager, General Manager at Colony Palms Hotel, responded to this review

Dear Ibowma, Thank you for your lovely review. We are currently renovating the property to remove the signs of wear but keep to character of this historic property intact. Nicole Winslow - General Manager

San Francisco, California
Reviewed 2 November 2016

Went down for a pre- Hollywood get-away and had always wanted to stay here but booking was tough. Finally my schedule matched theirs and we got in for two nights mid-week. We had lovely casita #1 complete with it's private enclosed patio and large outdoor tub! The staff were friendly and accommodating. The pool and bar were tops (I even...

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Helpful?
Thank rosss962
ColonyPalmsManager, Front Office Manager at Colony Palms Hotel, responded to this review

Dear rosss962, We are glad you were finally able to sneak away and grab some R&R at our little Moroccan oasis in the desert. The casitas are the ultimate private getaway. Thank you so much for your kind comments about our staff and property, and thank you for the "Kentucky Kool-aide!"

Melbourne, Australia
Reviewed 16 October 2016

We loved our stay here , so traditional but all the modern day comforts . Couldn't fault it beautiful crisp white linen very compfy bed . Great mini bar , we ate at the restaurant it also was very nice ,service spot on . Good location nothing but a lovely experience. Would recommend highly.

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Helpful?
Thank Fi22Stylist
ColonyPalmsManager, Front Office Manager at Colony Palms Hotel, responded to this review

Dear Fi22Stylist, We are delighted to hear that you were able to unwind in our comfortable rooms and indulge at our wonderful restaurant. Please come see us again soon!

Austin, Texas
Reviewed 16 October 2016 via mobile

I chose this hotel for our 25th wedding anniversary. We met in the desert and married here 25 years ago. Pretty awesome hotel. Great pool. Only thing that's not great is there was only 1 chair in the room. Not very comfortable for sitting. Great outdoor space in our casita.

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Helpful?
Thank wannarun0325
ColonyPalmsManager, Front Office Manager at Colony Palms Hotel, responded to this review

Hello Wannarun0325, It was a pleasure to have you celebrate such a monumental milestone with us! We are so glad to hear you enjoyed your casita and our pool area. We also appreciate your feedback regarding the casita indoor seating.

nyc
Reviewed 15 October 2016 via mobile

I love staying at the colony Palms! So delightful to wake up by the pool and never want to leave! However my friends phone was stolen fro A table within 7 feet of our hotel room door. She went out at 8 am to have a cigarette and at 8:20 when she looked again the phone had been taken off...

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Helpful?
Thank BEVINTRAVELER
ColonyPalmsManager, Manager at Colony Palms Hotel, responded to this review

Hello Bevintraveler, This matter is very concerning to us. Upon review, we found that our staff did everything in their power to assist in the situation. I am sorry to hear that this event dampered what was otherwise an enjoyable stay.

La Jolla, California
Reviewed 15 October 2016

We just got back from1 night-for our anniversary. Gorgeous grounds, beautiful pool area. Super friendly staff throughout the property. We have stayed at the Parker several times before and we preferred Colony Palms! We were in a casita and not so sure I would book that again as not a whole lot of privacy due to a low wall-but overall...

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Helpful?
Thank nubi70
ColonyPalmsManager, Front Office Manager at Colony Palms Hotel, responded to this review

Dear nubi70, Thank you for your kind comments about our property and staff. We hope to welcome you back on your next anniversary!

los angeles
Reviewed 11 October 2016 via mobile

I've stayed at the Colony Palms once before, but it was a quick overnight and didn't really get to soak it in. This trip was with my wife away from our toddler for three nights. The rates were raised close to double the average because of the music festival that was in town. First we were upgraded to a casita......

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Helpful?
2Thank montanablur
ColonyPalmsManager, General Manager at Colony Palms Hotel, responded to this review

Dear Montanablur, Thank you for your review. While I am glad to hear your issues with the property were resolved quickly, I apologize as they should not have occurred in the first place. We are currently working hard on a full property renovation to resolve these functional issues while keeping the character of the hotel intact. Thank you for your...

atlanta
Reviewed 9 October 2016 via mobile

We arrived on a Saturday afternoon I guess they were having a wedding and that consumed all of the staffs time. Ladies at the front desk were not very friendly. My daughter took me to the Colony for my birthday. She tried so hard to make it nice. We were on a very end room upper level. Getting luggage up...

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Helpful?
3Thank scooteratl
ColonyPalmsManager, General Manager at Colony Palms Hotel, responded to this review

Dear Scooterat! Thank you for your review and I apologize that your experience did not meet your expectations. The fact that there are other guests should never negatively impact your stay. We are currently working on a full property renovation to improve and refresh the hotel while working to keep its character intact. I truly hope you and your daughter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sophisticated Luxury Experience in the heart of Palm SpringsDowntown Palm SpringsSituated in Downtown Palm Springs and the Uptown Design District, this romantic hotel is close the Palm Springs Art Museum, Palm Springs Convention Center and the downtown shopping and restaraunt area.Restaurant and SpaThe hotel's restaurant is open for breakfast, lunch and dinner. Voted by Condé Nast Traveler as on the top new restaurants in the world, this popular restaurant features upscale Mediterranean cuisine.Luxury In-Room amenitiesHD LCD televisions include premium cable/satellite channels. Guestrooms also feature beds with pillowtop mattresses, premium down bedding, signature C.O. Bigelow amenities, full minibar with top shelf liquor. ... more   less 

Additional Information about Colony Palms Hotel

Address: 572 N Indian Canyon Dr, Palm Springs, CA 92262-6030 (Formerly the Palms at Palms Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: $290 - $868 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colony Palms Hotel 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Colony Palms Resort
Colony Palms Palm Springs
Hotel Style:
#7 Top resorts Hotel in Palm Springs
#9 Spa Hotel in Palm Springs
#10 Luxury Hotel in Palm Springs
#13 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Colony Palms Hotel staff and other travellers.
3 questions
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Southeast
over a year ago
Beverly Hills, California
San Francisco, CA
over a year ago

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Questions? Get answers from Colony Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The casita's seem like best bet if you want private indoor/outdoor”
 of 5 bubbles rosss962, 1 Nov 2016 | Read review
“The bungalows are great!”
 of 5 bubbles mbgrip, 28 Sep 2016 | Read review
“The suites are nice!”
 of 5 bubbles T0rdE, 5 Jul 2016 | Read review
“Casitas are great”
 of 5 bubbles csolton, 6 May 2016 | Read review
“Use the valet EVERY TIME, you are paying for it in your resort fee!”
 of 5 bubbles gradeschoolmom, 3 May 2016 | Read review
5 of 5
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