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Ace Hotel and Swim Club

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Ace Hotel and Swim Club
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800 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Los Angeles, California
Reviewed 7 May 2014

Overall I really liked this place. Sure, there were hipsters galore, but I saw a few aging hippies as well. They did a great job fixing up the place, although some things were a little low budget, the overall vibe was cool. The food in the diner was awesome, as was the craft beer selection and cocktails. Bed was very...

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Helpful?
Thank DSandDS
Newcastle upon Tyne, United Kingdom
Reviewed 27 April 2014

Cool style basic rooms, not your average hotel! If you want a busy hotel atmosphere this is the place in Palm Springs. Busy pool with hot tub, Vegas pool style atmosphere with music and open until 2am! Great veggie burgers in the restaurant.

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1Thank KatieGordon2014
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Cheers Katie. Have many new improvements in the works. Hope you'll be back to visit soon. Thanks for the note.

New York City, New York
Reviewed 16 April 2014

Ace is always my number one pick when I'm trying to find a hotel. I stayed at the hotel for Weekend 1 Coachella 2014 and had a pleasant stay. I stayed in a Patio room with a Fireplace which I strongly recommend - you can lay out in the sun in the privacy of your room, and at night when...

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Helpful?
Thank felipe a
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for making ACE your HQ. Hope you enjoyed Coachella........ Big Thanks!!! ACE Team

San Francisco, California
Reviewed 10 April 2014

I loved it. It's a great alternative to a standard hotel, but I'm a cheapskate and stingy with my five star ratings, so i knocked off a star for the prices, security and billing error (see the bottom of this post). What I really want to do is give four and a half stars... I stayed in one of their...

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1Thank RichGfromSF
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Gracias for taking the time. Really really appreciate you choosing ACE.......and your feedback. Hope to see you soon!!!!!

Portland, Oregon
Reviewed 6 April 2014

I stayed at the Ace Hotel and Swim Club in Palm Springs for a long weekend wedding in March, and it was a great time, but definitely a hipster paradise - if that's your thing. It's expensive all around, but if you're able and willing to pay to feel hip, this is your place. Having stayed at the Ace Portland...

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Helpful?
2Thank JetsetNick
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Nick. Massive respect & appreciation for taking the time to share your thoughts. We'll take them to heart and improve. Do hope you'll be back.........to PS........soon!!

San Diego, California
Reviewed 3 April 2014

My boyfriend and I stopped by to have dinner at the restaurant. We had been there once before after it had just opened, and it was a fun place, with ok food. This time the experience was so ridiculous that I could hardly believe it. The hostess/waitress with a long blonde braid was the rudest person I have ever encountered...

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Helpful?
3Thank Seejanewander
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Wow. Very sorry. That's not how we do things. We've shared your feedback with the team......and hope you'll come back to have a very different experience.

Reviewed 2 April 2014

This is by far my most favorite hotel. Ever. That's saying a lot, but it's a bit of a first love situation... I started going to Palm Springs with my boyfriend and this was the first place we stayed and immediately fell in love. I've since stayed in houses and other hotels, but nothing beats the simple, beautiful white buildings...

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Helpful?
Thank Ken N
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Ken. Hope to see you back soon.

Calgary, Canada
Reviewed 2 April 2014

We have to admit that this place is different and interesting - but there's a lot that isn't so great. Everything seems to be beat up and not very clean for one thing. Someone had left a room service tray outside our room before we checked in and it was still there the next afternoon. No one came to make...

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Helpful?
Thank Duncank60
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your feedback. We do hope you'll consider another visit......we have many new exciting changes underway.

Atlanta, Georgia
Reviewed 28 March 2014

Like most of the reviews say, this is where the hipsters of LA come to vacation. For $300/night, the rooms were VERY disappointing. I felt dirty. When we check in we were told we were 'upgraded' to a poolside room. I was so happy to hear this. Well, this was obviously a sales technique that I guess she thought we...

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Helpful?
2Thank Karin K
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Karin......so sorry. Please email me at Rachelle.Lester@acehotel.com

Los Angeles, California
Reviewed 23 March 2014

I haven't actually stayed here (yet), so this review is for the pool & food. I always come here around Coachella time so the pool can get pretty packed on the weekends, but nothing too extreme. On weekdays, though, its much more manageable. View: The view of the desert mountains from the pool is really beautiful since the hotel is...

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Helpful?
Thank sarahhass
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Look forward to your next visit. Thanks for the above. Have many fun new things in the works!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: $283 - $764 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

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Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you're a partier yourself, you probably don't want a room near the pool”
 of 5 bubbles traveltolivetotravel, 12 Feb 2017 | Read review
“Away from main pool area for quiet nights and sleep. Chose a top floor room.”
 of 5 bubbles celiac675, 27 Jan 2017 | Read review
“Rooms around the pool are loud. But fun if you're into that.”
 of 5 bubbles saralR1364HX, 26 Jan 2017 | Read review
“No real need to get a private patio or fireplace w/all the common area options.”
 of 5 bubbles EasternTraveler1921, 27 Dec 2016 | Read review
“Incredible views! Dog-friendly! Gorgeous outdoor spaces. Hip and comfortable rooms!”
 of 5 bubbles B3823QSkatieh, 26 Dec 2016 | Read review
5 of 5