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Hilton Palm Springs

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1,102 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Los Angeles, California
Reviewed 10 July 2015

The room was clean and nice, however the AC would not cool the room enough to sleep at night. If it had worked, a 5 star review for sure. The pool was large and lovely. The grounds well cared for. I cannot rave enough about the fantastic food in the restaurant. Beyond delicious!

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Helpful?
Thank lahockeyfan
Los Angeles, California
Reviewed 9 July 2015 via mobile

I was in this hotel for Fourth of July weekend. When I came back I realize I don't have my bracelets so I decided to call the customer service The representative transfer me with the last and found department and they told me they never see bracelets in my room. Today I called again and i ask them to speak...

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2Thank SilvaGalyan
Cherry V, Manager at Hilton Palm Springs, responded to this review

Dear Ms. Galyan, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next...

Huntington Beach, United States
Reviewed 8 July 2015

We had the best time at this hotel. Everything was pretty much perfect. The rooms were great, the service was great and the pool area fun and clean! We had room service several times and the food and service were excellent.

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Thank Pamela F
Los Angeles, United States
Reviewed 8 July 2015

Hotel was very nice. Newly renovated. The poolside junior suite with private patio is worth the upgrade. Hotel very very clean. Staff very efficient and friendly. Was there over the July 4th weekend and hotel was very busy, especially the pool area but the staff was very good. We will return! Location of this hotel is great too. We walked...

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Thank Michael D
Reviewed 8 July 2015 via mobile

Granted we visited during the height of the heat I was a bit disappointed that the cold water within the spa wasn't working. I sat in the steam for a while fully expecting to cool off and I was stuck sweating in a 90 degree shower after. Not very comfortable. I had a reflexology massage from Justin. I couldn't have...

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Thank Verosweet428
Chandler, Arizona
Reviewed 8 July 2015

As a diamond member, I got upgraded to a larger king room. It was very nice. It was also a corner room so we only shared a wall with just one other room. The hotel is older, but well taken care of. Breakfast is tasty, but pretty pricey on weekends if you do the buffet unless you have breakfast coupons...

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Thank Huck K
Pasadena, California, United States
Reviewed 7 July 2015

We have been coming here for years and it just keeps getting better and better. Special thanks to Hattie the swimming pool attendant and Brian Wallace the front desk supervisor. Recent upgrades to the property have worked out really well.

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Thank William P
fallbrook, United States
Reviewed 3 July 2015

This is a lovely hotel in a great location. The courtyard is beautiful and if you like swimming you will love the pool. The rooms are clean and comfortable and the staff make you feel very welcome. We always feel taken care of here. The location is also great, one can easily walk to shops, dining, theatre and more. Overall...

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Thank Gary M
Grand Prairie, Texas
Reviewed 2 July 2015

Room was clean and we got an upgrade to a decent size with a little balcony overlooking the pool. A feature is that the air conditioning does not work if the balcony door is open - good for the environment, bad if you have a kid that wants to go in and out causing the air to reset. Valet was...

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Thank road_tripping9110
Los Angeles, California
Reviewed 1 July 2015

Absolutely a truly wonderful stay. This hotel has it all, staff friendliness, cleanliness and all of the above. Everything you can expect from a HILTON hotel. Will 100% travel back and stay here again.

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Helpful?
Thank Draggcody

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hilton Palm Springs offers a perfect combination of location, amenities and distinctive service. Located in downtown Palm Springs, our resort features premium accommodation including 58 suites, 33,000sq ft special event space, Elements Spa luxury day spa and a variety of dining options including Al Fresco our poolside bar and grill. Whether you are traveling on business or looking for a peaceful retreat, the Hilton Palm Springs can provide you with the ultimate desert hotel experience. ... more   less 

Additional Information about Hilton Palm Springs

Address: 400 E Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Region: United States > California > California Desert > Palm Springs
Price Range: $195 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Palm Springs 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Travelocity, Odigeo, Hotels.com, Orbitz and Jetsetter so you can book your Hilton Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palm Springs Hotel Palm Springs
Palm Springs Hilton
Hotel Style:
#1 Luxury Hotel in Palm Springs
#1 Top resorts Hotel in Palm Springs
#2 Spa Hotel in Palm Springs
#3 Business Hotel in Palm Springs
#15 Family Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palm Springs staff and other travellers.
13 questions
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3 months ago
Melbourne, Australia
shirley, NY
4 months ago
Santa Monica, California
8 months ago

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Questions? Get answers from Hilton Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd and 4th floor pool view would be the best rooms”
 of 5 bubbles Mikee-Coy, 17 Nov 2016 | Read review
“Try and face the mountains”
 of 5 bubbles fcrane35, 29 Oct 2016 | Read review
“Pool view rooms are probably your best best.”
 of 5 bubbles SabbieM, 23 Oct 2016 | Read review
“Pool-side rooms are of course preferred, but the neighborhood is quiet even for those facing outward.”
 of 5 bubbles 444MichaelB, 22 Sep 2016 | Read review
“pool view rooms are the best”
 of 5 bubbles claudiagK9895QP, 12 Sep 2016 | Read review
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