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Hard Rock Hotel Palm Springs

TravelocityUSD 132*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 138*
USD 132*
USD 138*
USD 132*
USD 138*
USD 132*
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Hard Rock Hotel Palm Springs
Hard Rock Hotel Palm Springs
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994 Reviews from our TripAdvisor Community

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Showing 957: English reviews
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Palm Springs
Reviewed yesterday NEW

I booked the hotel, received confirmation and when I got there they said that was a transaction issue between Tripadvisor and the Hotel. I gave the hotel my debit for incidentals, and they charged the entire stay to it and I didn't authorize them to do that, I wanted the stay itself on my credit card. The room, location, pool,...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank Marco G
Seattle, Washington, United States
Reviewed 2 days ago NEW

So much to look at, amazing art and fixtures, people... all of it. Everyone on staff was SOOOO helpful, kind and the customer service was above the board on all fronts. We had a great stay and the staff was a huge part of that reason. And to the silent heroes, the house cleaners. Hands down the best we've ever...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank CassandraM206
Escondido, California
Reviewed 5 days ago NEW

We spent 2 nights in March, it happened to be really hot and the highs were over 100 degrees. That was fine. The property is just ok, it seems a little dated, maybe it's the 1970-80 vibe. The location is wonderful if you are looking for downtown night life. If you can get a good deal go for it!

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Helpful?
1Thank Larry C
Juan R, General Manager at Hard Rock Hotel Palm Springs, responded to this review

Dear Larry C Thank you for leaving your feedback. We apologize our hotel was not to your liking. We have since made upgrades to our hotel. We recently purchased new beds, televisions, linens and more. We are constantly working to improve our hotel. Again, we thank you and hope you return for a better stay.

Los Angeles, California
Reviewed 6 days ago NEW

Theme hotels and restaurants are a hard sell. If the hotel is not maintained and the service is lacking as at this hotel, it is hard to call it anything other than average. The positives of this hotel is that the rooms are huge and spacious. Obviously, if you are into rock and roll memorabilia, you will enjoy the decor....

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Helpful?
2Thank Rmeen022
Juan R, General Manager at Hard Rock Hotel Palm Springs, responded to this review

Dear Rmeen022 Thank you for taking the time to leave us your feedback. We are currently making updates throughout our hotel. I personally inspected the room. Recently we upgraded our televisions for all of our guest rooms and it looks like the packaging tape was left on the television. We apologize about that and have removed the tape. I have...

Los Angeles, California
Reviewed 1 week ago

We recently spent a couple days at the Hard Rock and the experience was fantastic. Front desk agents, restaurant servers and valet, so very attentive! The room was excellent as well with a great view of the pool!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Isaac R
Juan R, General Manager at Hard Rock Hotel Palm Springs, responded to this review

Dear Isaac R Thank you for the FANTASTIC feedback! We can't lie, we are pretty stoked your stay ROCKED! When it comes to rockstar guest such as yourself Isaac, it makes us want to amplify our service even more! looking forward to rock'n out with you again soon!

Reviewed 1 week ago

Had a blast on a short weekend. Only complaint was the pool DJ was subpar. He didn't play Rock music at the Hard Rock. He only played rap/club/tech music all day at the pool. If we stay here again we hope there is a new DJ in the pool area. The guy had no variety on his selection. The Hotel...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank K7600KOtimothys
Juan R, General Manager at Hard Rock Hotel Palm Springs, responded to this review

Dear K7600KOtimothys Thank you for leaving us your feedback regarding your recent stay. Although we are psyched to see you enjoyed most of your stay with us, we would however like to apologize that our music at the pool was not to your liking. Hard Rock Hotel embraces all types of music throughout our hotel. In the future we will...

Reviewed 1 week ago via mobile

I came to the Hard Rock Hotel on the recommendation of friends and can't say I am having the same experience they had. Have been here 3 nights and had to call the front desk to get my room cleaned at 4pm on 2 of those nights. Housekeeping is terrible! Out of my room by 7am and back at 4pm...

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Helpful?
Thank Haley68
New Orleans, United States
Reviewed 1 week ago via mobile

This place has a staff of Zombies! When told the shower pull was extremely hard to pull up and the tub didn't drain and the light sockets did work-all we got was a blank look and finally asked "did you call engineering?" I thought it was the front desks job. So I decide to check out and I'm told I...

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Helpful?
Thank Jim D
Palm Springs
Reviewed 1 week ago

Do not stay here, they have racist security staff, i was asked to leave the pool because i was mexican,i got kick on my head, face, and hip by two security guards at the hotel lobby. they asked me to go back to the hotel after they found out i was right, do not stay here.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Jose R
Reviewed 1 week ago via mobile

My daughter treated me to Sunday brunch at Hard Rock. I wasn't sure what to expect. Wow! What a terrific show!! Food was excellent, service perfect and the talented performers gave it their all. The audience which consisted of couples young and old, girlfriends, moms and daughters, partners and groups enjoyed every minute. Thank you Hard a Rock Staff and...

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Helpful?
1Thank Robin K
Juan R, General Manager at Hard Rock Hotel Palm Springs, responded to this review

Dear Robin K Thank you for the AMAZING feedback! We are super PSYCHED you enjoyed our DRG BRNCH!! This is one our newest editions to the hotel and we are so beyond excited your had the opportunity to experience it and loved it! Please come back soon and enjoy another amazing DRG BRNCH! Rock on!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
When you stay at Hard Rock Hotel Palm Springs you're only a block away from the famous Palm Canyon Drive, just minutes from biking, hiking, shopping, golf courses and the Palm Springs Convention Center. Our friendly staff will always give you the red carpet treatment. When you stay with us, you are the rock star and we are your biggest fans. Stay in one of our 163-stylish guest rooms featuring upscale amenities and comforts fit for a King. Enjoy custom-designed furniture and a curated collection of contemporary artwork in your decked-out room. Hard Rock Hotel Palm Springs offers sophistication and fun with a cool laid back attitude that is so Palm Springs. So leave your worries at home and the car in park. You've arrived. ... more   less 

Additional Information about Hard Rock Hotel Palm Springs

Address: 150 S Indian Canyon Dr, Palm Springs, CA 92262-6604 (Formerly Zoso Hotel)
Region: United States > California > California Desert > Palm Springs
Price Range: $165 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Palm Springs 4*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Cheap Tickets, Expedia, Hotels.com, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelsClick, HotelQuickly and Hotel.de so you can book your Hard Rock Hotel Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zoso Hotel Palm Springs
Zoso Resort Palm Springs
Zoso Palm Springs
Hotel Zoso
Hotel Style:
#11 Top resorts Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#14 Luxury Hotel in Palm Springs
#19 Business Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Palm Springs staff and other travellers.
8 questions
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Sierra Madre, California
7 months ago
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Questions? Get answers from Hard Rock Hotel Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do NOT get a poolside room or suite on the weekend.”
dukeymom, 6 May 2017 | Read review
“Decide if you want wifi first.”
GenotheViking, 5 May 2017 | Read review
“Opt for the mountain/pool view - you won't be disappointed.”
zuzu4343, 26 Apr 2017 | Read review
“On first floor which I did not request but a large patio.”
708MaryD, 15 Apr 2017 | Read review
“Outside rooms on the West side of the building face a parking lot, noisy in the AM. Pay extra for an interior, pool view room.”
KenFab, 12 Apr 2017 | Read review
5 of 5
Travelocity
USD 132* /night
View Deal
CheapTicketsUSD 132
Expedia.comUSD 132
Booking.comUSD 138
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*Disclaimer
Prices are for 1 room, 2 adults
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