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Palm Canyon Resort & Spa

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Traveller (310)
Room & Suite (366)
Pool & Beach (126)
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Overview
  • Excellent16%
  • Very good36%
  • Average23%
  • Poor13%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
Poolside Bar
2 Star Hotel
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
There are newer reviews for Palm Canyon Resort & Spa
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All reviewspalm canyonindoor basketball courttimeshare presentationtimeshare pointsbedroom condonice resortindian canyonsgreat poolfull kitchenfitness roomminute drivepool sidelarge poolclose to downtownmountainsbldgroomy
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321 - 325 of 753 reviews
Reviewed 2 September 2014

my daughter 16 and my son 11 and my niece 19 and my mom who is 72 years just loved palm springs. the resort was very clean . and the weather was very nice. the pools and the spa hot tub they enjoyed very much...More

Thank bahamas_12
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 5 September 2014

Thank you for sharing your thoughts about your most recent stay with us here at Palm Canyon Resort. We were truly honored and thrilled after reading your review, to see how great of a stay you had. The tips you have provided for our readers...More

Reviewed 29 August 2014

First off the Staff was excellent and no pressure in a vacation timeshare purchase, it was mentioned and left at that. As for the room everything needs to be updated, but the room was clean. The sliding door was difficult to open and close. The...More

Thank Nora T
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 4 September 2014

We appreciate you providing your feedback on the rooms and are happy you were satisfied with our housekeeping’s diligent efforts. The maintenance manager has been made aware of your room’s condition and is looking into this further. This being said, we strongly advise guests to...More

Reviewed 19 August 2014 via mobile

First of all, we had requested a room with a pool view, when we checked in it took about 20 min just to talk to the Check in person..once he began to check us in, about a minute into the check in he took a...More

7  Thank Cynthia V
Reviewed 19 August 2014

Palm Springs is beautiful. I will never stay at this hotel again. This the first time I've ever took the time to review anything...ever! First thing...we checked in around 8pm and went to our room. Our in-room refrigerator started to leak...called for maintain ace...never showed...More

2  Thank Michelle M
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 22 August 2014

We do apologize for your experience with the maintenance issue that arose from your room. We have notified our department managers respectively of your comments regarding the issue for coaching and review. Regretfully, we could not locate any attempts you made to notify our team...More

Reviewed 7 August 2014

Stay home. This place is so bad. See my lengthy review for more specific complaints. Check in was horrible, pushy sales staff made me want to scream. The room was tiny. The people who stay here are rude and disrespectful to others.More

7  Thank Amy H
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 22 August 2014

Please accept our apologies for any challenges you experienced during your stay. We would love to review and share your comments with the departments involved and allow them the opportunity to make improvements. At Palm Canyon Resort & Spa, we believe that our greatest asset...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 70 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Top resorts Hotel in Palm Springs
#17 Spa Hotel in Palm Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 70 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Top resorts Hotel in Palm Springs
#17 Spa Hotel in Palm Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (310)
Room & Suite (366)
Pool & Beach (126)
Dining (7)
Amenities (97)
Family and Play Areas (11)
Questions & Answers
Ask a question
Donna W
28 April 2018|
AnswerShow all 6 answers
Response from Diamond R | Property representative |
Hi, there are towels available under the big rock formation at the pool. We hope you have a remarkable vacation!
1
Vote
tuf_travelers
14 February 2018|
AnswerShow all 4 answers
Response from Diamond R | Property representative |
Hello tuf_travelers, Please visit our website under 'Service and Amenities' you will find a full price list of Spa services at our Canyon Spa. We hope this is helpful, and we look forward to your peaceful vacation with us.
0
Votes
Lynn32655
31 January 2018|
AnswerShow all 5 answers
Response from hulahula | Reviewed this property |
There are the typical resort activities, some with a small charge. The pool is a center for fun. There is also a game room, library with books, and probably puzzles. Maybe you can check out board games. The activity... More
0
Votes
Room Tips
"Perfect for kids - not so good if you need a quite place to relax"
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"View rooms outside facing East or West for mountain vistas."
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"Don’t get 3102 view of the parking lot get a view of the pool if you can!"
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"Pool views are noisier"
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