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Palm Canyon Resort & Spa

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Palm Canyon Resort & Spa
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667 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Menifee, California
Reviewed 28 December 2016 via mobile

Palm Canyon resort is a nice family friendly resort packed with nice pool for kids & adults separate with a water slide. The rooms are cozy and quite. We enjoy going here for weekend getaways because of various things for all ages. I have a son who loves basketball and this place has a 24 hour open gym with court...

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1Thank Q_JPace
Reviewed 28 December 2016 via mobile

We have been to a few Diamond Resorts across the country and this location is by far one of the best! It offers spacious rooms, friendly and professional staff, a giant heated pool with a bar and water slide and indoor basketball court. Concierge has great local suggestions and location is in proximity to downtown Palm Springs shops and restaurants....

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Thank Lindsey D
Montrose, CA
Reviewed 28 December 2016

We decided to use our timeshare points for two nights to avoid losing them at the year end. We had relatives in town so thought we would visit them and have a quick vacation at the same time. After checking in, we were accosted at the door with the presentation sell. We declined. We were in a studio suite on...

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2Thank smacthayer
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

The satisfaction of our very valued guests is one of our primary concerns and we truly regret to hear of your dissatisfaction with our sales team members and your accommodations. Our mission at Palm Canyon Resort is to deliver on our commitment to excellence and provide the highest standard of service and best quality accommodations. Your feedback has been forwarded...

Boston
Reviewed 23 December 2016

We checked in to our room, the TV didn't work and the garbage disposal backed up. So, we were moved to another room but the heat didn't work. We then moved to a third room which is fine. The staff have been extremely kind and helpful but we would most certainly not choose to stay at this resort again. It's...

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2Thank rjljhome
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

The satisfaction of our very valued guests is one of our primary concerns and we truly regret to hear of your dissatisfaction with your accommodations. Our mission at Palm Canyon Resort is to deliver on our commitment to excellence and provide the highest standard of service and best quality accommodations. As our property goes through a multi-million dollar renovation and...

Reviewed 18 December 2016 via mobile

No parking in garage for suv's Time share bait and switch promise $100 Gives you $50 after 2 hours when you do not buy in, tv's remotes do not work, kids screaming in halls at 1:00am go elsewhere for the money

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2Thank Barry B
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

Thank you Barry B for your feedback. As a valued guest, your satisfaction is one of our primary concerns and we truly regret the displeasure you had on your recent stay with us. At Palm Canyon Resort and Spa it is our goal to provide each guest of our resort with the best possible customer service experiences. You feedback has...

Bakersfield, California
Reviewed 28 November 2016

The rooms were huge and had everything we needed to cook Thanksgiving dinner. The pool area was a hit with us all. The kids loved the activities. When can I go back? The people working there from the housekeeping to the bar people to the activities people were all very nice

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3Thank koj1947
Reviewed 23 November 2016 via mobile

Palm Canyon was a joke. Was told my room would be ready in less then an hour this was 12pm. Did not receive a call until after 4pm Opened my room door and cleaning lady was starting to clean room. Room smelled horrible. What a joke

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2Thank Tony C
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Palm Canyon Resort. Our mission is to deliver on our commitment to excellence to each of our guests who stay with us, and we regret hearing about the displeasure you experienced with the lack of readiness of your accommodations and the poor communication from our...

Montrose, California
Reviewed 17 November 2016

4 of us ladies came to celebrate our birthdays. Stayed in Room 3112 in the Oasis building Nov 2 - 6. 2 bed/2 bath, spacious rooms with big slider opening to a nice size balcony and mountain views. Unfortunately there were only 2 chairs with a tiny table. There were 4 of us so sitting outside was kind of out...

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1Thank _cindianderson
Breda, The Netherlands
Reviewed 17 November 2016 via mobile

We returned for a 3rd visit in 18 months with the sole purpose of relaxing by the pool after a road trip of 4500 miles. We stayed in a 2 bed 2 bath apt. that was not yet refurbished. The apartments are spacious, clean and comfortable. The beds are great, 1 king and 2 singles. The decor is not up...

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1Thank Marjon V
Reviewed 16 November 2016 via mobile

I got a junior villa for two nights to celebrate my husband's birthday and our baby moon as I'm 7 months pregnant with our second daughter. If you book through Groupon just know that they will give you a crappy room without a view facing the parking lot and tell you that because you are through Groupon they can't accommodate...

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3Thank heather b
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Please know whenever possible our front desk and management teams will do everything within their power to assign your room, according to your preference, availability permitting. We have several other resorts that may suite your preference if you ever decided to use one of our locations in the future, enjoy your travels!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Concierge
  • Self-Serve Laundry

Additional Information about Palm Canyon Resort & Spa

Address: 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Region: United States > California > California Desert > Palm Springs
Price Range: $152 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palm Canyon Resort & Spa 2.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Palm Springs
Hotel Style:
#15 Spa Hotel in Palm Springs
#16 Top resorts Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Palm Canyon Resort & Spa staff and other travellers.
32 questions
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4 months ago
over a year ago
Paso Robles, California
5 months ago
La Jolla, California

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Questions? Get answers from Palm Canyon Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicapped access is on ground floor and they do have elevators.”
 of 5 bubbles lakemates, 19 Feb 2017 | Read review
“Canyon building is renovated soon others will be too.”
 of 5 bubbles KDK311, 25 Jan 2017 | Read review
“You can request rooms with a pool view or a mountain view”
 of 5 bubbles 546georges, 11 Jan 2017 | Read review
“Go Elsewhere.”
 of 5 bubbles angeemariposa, 4 Jan 2017 | Read review
“We suggest asking for a room in one of the renovated buildings.”
 of 5 bubbles rjljhome, 22 Dec 2016 | Read review
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