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Santiago Resort

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Santiago Resort
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393 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Ellington, Connecticut
Reviewed 2 April 2016

My spouse and I spent several months at the refurbished and new management at Santiago Resort recently and we are pleased to say we liked most of the changes. The overall physical changes were an improvement, but it is the staff that really makes one's stay most memorable. Under the very cooperative and friendly new manager Jon Michael, and the...

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Helpful?
Thank dickjacques
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Dick & Jacques, Words cannot express how special you are to this hotel and it's history. Thank you for being such hospitable stewards of the legacy of Santiago. We promise to wear the mantle proudly and continue our care for this property and its guests. You are always welcome here with open arms.

Reviewed 25 March 2016

this is a lovely resort. The rooms are large and comfortable. The breakfasts and lunches were delicious. The pool and hot tub were wonderful. The staff is friendly and helpful. All in all, it was a low-key and relaxing four days.

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Thank Martin H
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Thanks Martin! It was wonderful to have a pleasure having you.

Sydney
Reviewed 22 March 2016

I was truly surprised at how wonderful Santiago was, I was unsure what to expect , but this is a wonderful beautiful resort , with top class amenities and wonderful helpful staff. The bed was the most comfortable I slept in on this trip, the people who also stayed were so friendly and sociable, and unlike other resorts at no...

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Helpful?
Thank mikeybear4
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Thanks Mikey- Highlight: "pure classy gay men resort". That's what we're going for!

Los Angeles, California
Reviewed 22 March 2016

Being a returning guest I was not surprised at the warm greeting and exceptionally professional and happy attitude. The grounds were perfectly manicured and clean as always. Room ready and clean with snacks! The poolside chairs are very upscale and comfortable for enjoying the sun for the day. They have remodeled the canteen area which offers snacks and cold beverages...

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Helpful?
Thank steven b
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Hey Steven. Thanks for taking a second to write us up. Looking forward to having you back. We'll keep the place spiffy in the meantime.

New York, NY
Reviewed 10 March 2016

Rooms are well decorated. Pool area is quite nice, and everything was very clean. The guests were nice mix of guys, with a freindly atmosphere in which everyone got to meet each other. There was a slightly frisky vibe, without being too much. The staff was excellent, which contributed to the friendly atmosphere of the place.

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2Thank JHP_NYC
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Thanks for the kind words! It can be difficult to strike the balance you talk about. Great to see that it's working.

San Francisco, California
Reviewed 27 February 2016

I wanted a small, quiet resort that was not in a noisy area and that's what I got! It's only a 5 minute drive or Uber to Arenas St., where all the gay bars and action is located, or Palm Canyon Ave for restaurants.

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Thank RdBSF
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Short and sweet. Love it. See you next time!

West Hollywood, California
Reviewed 26 February 2016

Santiago sets a high standard for all male resorts in Palm Springs. From the time of arrival till the time you depart, you can't help but feel special. The management pays close attention to small details that make for a memorable stay. Some attractive additions.... breakfast in the morning, catered box lunches delivered at 12:30, snacks in the room, snacks...

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Thank Jonathan B
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

As you say, we set high standards. We promise to keep up those standards.

San Francisco, California
Reviewed 19 February 2016

We gave up on Santiago several years ago because is had become run down. We decided to try it again and it was great. The rooms are comfortable and clean. The breakfast and lunches were great and the pool / spa area was terrific. It was great to be back at the Santiago Resort.

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Thank MWFreas3
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

I'm so glad you gave us a chance to win you back. We promise to keep up the improvements we've made. Along with your feedback, I'm sure we'll be keeping you satisfied well into the future!

Phoenix, Arizona
Reviewed 19 February 2016 via mobile

Yes the new owners have made some much needed capital improvements and the place looks great BUT: the beds are horrible , I've slept better on concrete . They had nice bed toppers before . For some reason they've gotten rid of them And the towels are cheap now Most importantly Santiago used to have a homey feel . David...

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4Thank csaillard
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

I'm really sorry you had an underwhelming time here at Santiago. The new owners have been coming here since the very beginning and love this place with all their hearts...as do I. Which is why I'm so sorry that you felt I seem arrogant. As you hopefully know, I live here at Santiago and make myself available to my guests...

Oakland
Reviewed 19 February 2016

I visited for the first time in early February and had a nice, pleasant stay. The hotel is more like a higher-end motel but it met my needs and the staff is friendly and the location central to most of Palm Springs activities if you've rented my car. But I feel the hotel should be more transparent in its description...

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3Thank sfTravel43
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Thanks for taking the time to write us up! I'm glad you had a mostly positive experience. Youre absolutely correcct about our AC ststem and correct we could have been clearer about how it works. HOWEVER, everyone should know that this will no longer be an issue at Santiago. We are transitioning to a system that can provide both kinds...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The most recently updated gay boutique hotel in Palm Springs, Santiago offers free breakfast, poolside lunch, and all-day refreshments in the cantina. The wealth of amenities includes the largest pool of any gay resort in Palm Springs. In this swimsuit-optional paradise, guests also enjoy an outdoor spa, meticulously landscaped grounds with two-man rope hammocks, a mist cooling system, fast wi-fi, and incredible mountain views. Santiago's 23 rooms feature flat-screen TVs, luxury bath products, king or queen beds, and tastefully styled furnishings. It all adds up to the perfect luxurious getaway for individuals or groups. ... more   less 

Additional Information about Santiago Resort

Address: 650 E San Lorenzo Rd, Palm Springs, CA 92264-8108
Region: United States > California > California Desert > Palm Springs
Price Range: $195 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santiago Resort 3*
Number of rooms: 23
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Also Known As:
Santiago Hotel Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Santiago Resort staff and other travellers.
2 questions
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Los Angeles, California
Los Angeles, California

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Questions? Get answers from Santiago Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are slightly better for noise.”
 of 5 bubbles Z5649FLadamc, 7 Mar 2017 | Read review
“upstairs. nicer light, quieter”
 of 5 bubbles N1985JQandreasw, 5 Mar 2017 | Read review
“Second-floor rooms are excellent; we preferred them to pool-side rooms”
 of 5 bubbles rjm1060, 1 Mar 2017 | Read review
“All rooms seem well located in sight of pool”
 of 5 bubbles oregonvermont, 18 Feb 2017 | Read review
“If you like to swim laps, Santiago Inn has the perfect pool for you.”
 of 5 bubbles Mui2020, 8 Feb 2017 | Read review
5 of 5