Renaissance Palm Springs Hotel
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Renaissance Palm Springs Hotel
888 Tahquitz Canyon Way, Palm Springs, Greater Palm Springs, CA 92262
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Room & Suite (172)
Pool & Beach (98)
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Avg. AU$412 /night, 12/3 - 12/4
AU$689
per night
AU$474
per night
AU$259
per night
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4.0
#22 of 80 hotels in Palm SpringsLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Savor beauty inside and out when you stay at the Renaissance Palm Springs Hotel. Set against a backdrop of swaying palm trees and the majestic San Jacinto Mountains, our Palm Springs hotel near the airport captures the essence of desert living. Find your oasis while lounging beside one of the area's largest outdoor pools or sipping a refreshing drink in one of our private cabanas. Slip into sweet dreams in rooms and suites redesigned to pamper and please with pillowtop mattresses and spa-inspired bathrooms. Whether you desire a soothing massage or rejuvenating facial during your getaway, allow Spa Del Sol to anticipate your desires. Celebrate the area while delighting in a meal at Date, our casual restaurant where locally grown fruit graces the menu. Rocks offers a trendy bar setting to unwind after a day of exploring the Palm Springs Aerial Tramway, Palm Springs Art Museum and boutique shops along the city's main thoroughfare. Indulge in the ultimate relaxation at Renaissance Palm Springs Hotel.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Tennis court offsite
Kids pool
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Allergy-free room
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Location
888 Tahquitz Canyon Way, Palm Springs, Greater Palm Springs, CA 92262
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Palm Springs Municipal Airport
3.1 km•
See all flights
Rental Cars
124 Restaurants
within 1 kilometer
Reviews
4.0
764 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Renaissance Palm Springs Hotel is lauded for its inviting atmosphere and prime location close to downtown attractions. Guests enjoy the hotel's clean and spacious rooms, often complimenting the attentive service from staff who are keen to assist.
However, some visitors feel the value is diminished by high costs and unexpected fees, with a few noting the need for updates in amenities and room decor. Despite these concerns, the hotel's overall cleanliness and comfortable setting continue to draw positive attention.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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764Reviews68Q+A100Room tips
Traveller rating
- 480
- 126
- 68
- 42
- 48
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Detailed Reviews
Wow, just amazing service one of the many bellman they have is named Mark, they all had impeccable first class service and we kept him busy. The hotel lobby is beautiful they have fruit flavored water and fruit available free all day in lobby. There is nice lobby bar with outside pool access. Restaurant has $20 breakfast buffet and other items for purchase. Tip for when using the convention center ask for a room closest or how to get thru the pool for the fastest route. We had a king size room and an L-shaped sofa too. We had a mini fridge and single brew coffee pot. Bathrooms had anti-fog mirrors and were nice. The beds were comfortable. Pizza and movie theaters within walking distance. Large easy parking lot.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 9 Nov 2021
Dear sonic1us, Thank you so much for the positive review. We are very appreciative! We look forward to having you back! Have a wonderful week! Yours Sincerely, The Renaissance Palm Springs Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I typically stay at Marriott properties when available because I find them consistent and reasonable value for the money. That being said, this property should have been rated higher. It is very clean and had nice staff. The hotel has great views and a nice pool area.
We stayed in a rom with a king bed that overlooked the pool. However the room had no dresser. There was not enough storage area in the closet for two people staying several days. It would have been nice to have robes given that the pool is a major draw for visitors coming from “snow country”. Upon request robes were proved as well as an extra suitcase rack, though neither showed up until several hours after check-in and required a second call to the front desk. Self-parking is $30.00 in an unsecured on-site lot. If you are a Marriott member it’s $20.00. The room rates are not cheap and adding the parking fee feels unjustified. A big part of being in Palm Springs is being outside but if you plan to watch TV, you’ll find a pretty meager channel lineup with little or no premium content. Also, food and drink service at the pool or in the restaurant must have very restricted hours as I never saw the restaurant open and barely saw any staff at the pool, except when they were closing down at 2pm in the afternoon. There’s no free morning coffee in the lobby but Starbucks is for sale at the bar. Expect to pay a premium for it. Would I stay here again? Not sure.
We stayed in a rom with a king bed that overlooked the pool. However the room had no dresser. There was not enough storage area in the closet for two people staying several days. It would have been nice to have robes given that the pool is a major draw for visitors coming from “snow country”. Upon request robes were proved as well as an extra suitcase rack, though neither showed up until several hours after check-in and required a second call to the front desk. Self-parking is $30.00 in an unsecured on-site lot. If you are a Marriott member it’s $20.00. The room rates are not cheap and adding the parking fee feels unjustified. A big part of being in Palm Springs is being outside but if you plan to watch TV, you’ll find a pretty meager channel lineup with little or no premium content. Also, food and drink service at the pool or in the restaurant must have very restricted hours as I never saw the restaurant open and barely saw any staff at the pool, except when they were closing down at 2pm in the afternoon. There’s no free morning coffee in the lobby but Starbucks is for sale at the bar. Expect to pay a premium for it. Would I stay here again? Not sure.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: If yo have a pool view and there are any events, you may hear music in you room. It did quiet...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JackieC3055, Manager at Renaissance Palm Springs Hotel
Responded 14 Feb 2020
Dear martys654, Thank you for sharing your feedback about your recent stay. Please accept our apology for the issues that you described. We will not make any excuses. Your feedback will allow us to improve. We will follow up immediately on any areas where we fell short. You are very important to us. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Centrally located to downtown, and 5 minutes to the airport, The Renaissance is the perfect location for exploring Palm Springs. Lovely room setting with a balcony overlooking the pool and a mountain view made for a nice stay. As a Marriott titanium member, I expect excellent service and Renaissance did not disappoint, some of the most courteous and attentive staff we have ever experienced during a visit. Large heated pool, with plenty of lounge chairs.
Couple of minor downsides... slightly dated, small selection of tv channels and many were in SD. Breakfast buffet is quiet pricy (we had vouchers) for the offerings. $20 a day for non covered self parking
Overall, will definitely stay here on our next visit to Palm Springs
Couple of minor downsides... slightly dated, small selection of tv channels and many were in SD. Breakfast buffet is quiet pricy (we had vouchers) for the offerings. $20 a day for non covered self parking
Overall, will definitely stay here on our next visit to Palm Springs
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Get a balcony room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 9 Nov 2021
Dear JDavid D, Thank you for staying with us! We appreciate your feedback! Have a wonderful week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only 3 stars because:
I enjoyed most everything about our stay but was very disappointed to see the pool food and beverage service using single use plastic containers, cups and plastic straws. In this day and age it is very important to change that. There are many other options such as washable plastic cups and plates or paper. I now choose the places that I stay in big part by how environmentally conscious they are and so will look more closely at Marriott properties before booking again.
I enjoyed most everything about our stay but was very disappointed to see the pool food and beverage service using single use plastic containers, cups and plastic straws. In this day and age it is very important to change that. There are many other options such as washable plastic cups and plates or paper. I now choose the places that I stay in big part by how environmentally conscious they are and so will look more closely at Marriott properties before booking again.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: pool view / balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JackieC3055, Manager at Renaissance Palm Springs Hotel
Responded 27 Feb 2020
Dear Chris G, Thank you for sharing your feedback about your recent stay. Please accept our apology for the issues that you described. We will not make any excuses. Your feedback will allow us to improve. We will follow up immediately on any areas where we fell short. You are very important to us. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the worst hotel I have ever stayed at. If you are booked to go I suggest you cancel. Although their website says they have an airport shuttle, they won’t pick you up. Every restaurant is closed. There is no housekeeping daily. You have to call if you want towels or soap. The carpets were filthy. The spa is closed. There is no valet, no luggage service, no in room dining, and even though the sign says there is pool side service, it’s also closed. I called the hotels around this one and they have restaurants open. The only notification you’ll get is when you arrive there’s an 8 1/2 x 11 piece of paper with very small font saying they will clean your room every four days. Restaurants are closed etc. I contacted Marriott Bon Voy headquarters and they said they’d get right back to me. It’s been three weeks. You don’t get a discount even though you might as well stay at a motel 6. Actually Motel 6 maybe cleaner. I paid over $400 for three nights and had to use GrubHub and Instacart in order to eat. I called ahead about the shuttle and they told me to call as soon as I arrived and they would pick me up. That was not true. The hotel is a mile and a half from the airport. Uber charges $28 to get there. They will pick up airline crew but not hotel guests.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 29 Oct 2021
Dear auntlauraj, Thank you for staying with us! We appreciate your feedback! Have a wonderful week! Best Regards, The Renaissance Palm Springs Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved this hotel. It is in a perfect location. We often walked out for dinner. I gave it a four for three reasons: First they charge $30 USD (($20 for members) PER NIGHT for parking when there is literally across a path, an adjacent parking lot (overflow for convention centre) for FREE. Also, I don’t think we had to pay for parking anywhere else in the city. It’s outrageous. Second, there are no glasses in the room. A sign tells you how pure their mineral tap water is, but they want to force you to buy the $8 bottle of water I guess. My only other con was that I am accustomed to a coffee station in the lobby which was not here.
Everything else was super great! The rooms are very comfortable. The staff are really awesome. The pool area is gorgeous. The fire pits and long rectangle fire place were magic. The pool side servers are really lovely.
I don’t know if I would return - the parking charges really bothered me.
Everything else was super great! The rooms are very comfortable. The staff are really awesome. The pool area is gorgeous. The fire pits and long rectangle fire place were magic. The pool side servers are really lovely.
I don’t know if I would return - the parking charges really bothered me.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 9 Nov 2021
Dear Tracy K, Thank you for staying with us! We appreciate your feedback! Have a wonderful week! Best Regards, The Renaissance Palm Springs Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found the Renaissance Palm Springs to be very disappointing. I reserved a room with a balcony a king bed and a pool view. When I arrived at the hotel I was told that I reserved a junior suite without a pool view or a balcony. I explained to the person at check in that this was not correct. After much discussion, I produced proof via confirmation from the Renaissance that I did in fact reserve the room I requested. I was reluctantly given the room I reserved. However the room was in need of a renovation and was not clean, the balcony was so dirty you couldn't walk out without shoes. Gum was stuck on the outdoor furniture and on the indoor carpet. The shelving in the bathroom was covered with dust and we were given a room next to the elevator. I was told because of COVID we were unable to switch rooms.
I felt this hotel used COVID as an excuse not to clean or give any services, a hotel charging $300. a night should give services. We had piles of towels in our room and in order to get clean towels you needed to call and they were delivered behind your door, we waited 6 hours.
I would not recommend this hotel, however the outdoor areas were beautiful and the proximity to town was perfect. The constant music at the pool was annoying but the drinks were great. We stayed at a Hyatt after this and they actually cleaned the rooms every day and delivered clean towels
no comparison. Service and personal treatment were far superior.
I felt this hotel used COVID as an excuse not to clean or give any services, a hotel charging $300. a night should give services. We had piles of towels in our room and in order to get clean towels you needed to call and they were delivered behind your door, we waited 6 hours.
I would not recommend this hotel, however the outdoor areas were beautiful and the proximity to town was perfect. The constant music at the pool was annoying but the drinks were great. We stayed at a Hyatt after this and they actually cleaned the rooms every day and delivered clean towels
no comparison. Service and personal treatment were far superior.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renaissance PS, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 28 Oct 2021
Thank you for choosing to stay at the Renaissance Palm Springs Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to improve our overall guest experience. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The setting is beautiful and the pool area is nice. The rooms are not overly large and very lacking in storage - basically be prepared to live out of your suitcase for your stay. The location is a bit away from downtown Palm Springs, an easy short drive, otherwise somewhat of a walk. No real restaurants in the hotel, the main one is only open for breakfast, otherwise just a bar to grab a bite to eat, so expect to go out to dine.
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Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Ask for balcony room for best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JackieC3055, Manager at Renaissance Palm Springs Hotel
Responded 16 Feb 2020
Dear eileenvf, Thank you for sharing your feedback about your recent stay. Please accept our apology for the issues that you described. We will not make any excuses. Your feedback will allow us to improve. We will follow up immediately on any areas where we fell short. You are very important to us. We hope to see you again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At check in at 3 PM on a Sunday the desk clerk at first insisted that no rooms were available yet. After pecking on keyboard for ages, he finally produced a regular room in far eastern wing. The CONFIRMED suite upgrade just wasn’t available. No recognition of Titanium Bonvoy status. All this despite parking lots deserted and lobby totally empty of any guest activity. Later inquired about breakfast from another desk clerk who provided a $10 food credit.
Desk clerk emphasized free drinks at lobby bar at 4 PM for Christmas. Dropped back and female bartender just glared at me. [I was nicely dressed for evening]. A very large bowl of premixed beverage was 10 yards away in lobby. Asked bartender about it. She icily said only she could serve it when she could get around to it.
This is not just some transient place off I-10. A very much higher standard of service is expected and deserved.
Desk clerk emphasized free drinks at lobby bar at 4 PM for Christmas. Dropped back and female bartender just glared at me. [I was nicely dressed for evening]. A very large bowl of premixed beverage was 10 yards away in lobby. Asked bartender about it. She icily said only she could serve it when she could get around to it.
This is not just some transient place off I-10. A very much higher standard of service is expected and deserved.
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Date of stay: December 2019
Rooms
Cleanliness
Room Tip: Upper floor facing north
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JackieC3055, Manager at Renaissance Palm Springs Hotel
Responded 19 Jan 2020
Dear wil r, Thank you for choosing to stay at the Renaissance Palm Springs Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the opportunities presented from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Palm Springs.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This in not even close to a 4 Star hotel. Shame on Renaissance for the false advertising of being 4 star. This hotel is very tired and needs massive investments to overhaul it. The rooms look like they have not been updated in 15-20 years. The sofa in our room had a tear in the fabric. The bathrooms are very old. For a property in a desert location where water is a concern, the toilets should be water efficient. They are not and require multiple flushes. The water has some kind of additive which makes it come out white verses being clear. The staff advised it should disappear after running the water for awhile, but it did not. There were corner wall frames in the hallway being held up with tape. The staff was friendly but inconsistent. The little "store" where you could buy water, juices and snacks was in a sad looking meeting room. One sign said the pool was open until 10, but another until 8. There are much better options in Palm Springs for similar prices.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Ask for rooms closer to the elevator. There is only one elevator bank and the hotel sprawls over...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes. Some of the rooms have wasjhers and dryers. The others have a washer and dryer room at the end of the hallway on each floor.
Yes there is a Phillips 66 right up the road. Ralph’s grocery very close by too. It’s a quiet fabulous area , yet right by downtown shops and eateries! You will love it. Hotel staff superb.
No card keys required for elevator access.
I am Platinum and yes I had to pay for parking and resort fee.
…
"The pool is so nice and there’s plenty of seating. At night there is a fire pit and a nice comfortable setting."Read full review
…
PRICE RANGE
AU$273 - AU$505 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
410
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRENAISSANCE PALM SPRINGS HOTEL (AU$273) - 2024 Prices & Reviews (CA) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Renaissance Palm Springs Hotel
Which popular attractions are close to Renaissance Palm Springs Hotel?
Nearby attractions include Brandini Toffee (0.8 km), Palm Springs Art Museum (1.0 km), and Palm Canyon Drive (0.8 km).
What are some of the property amenities at Renaissance Palm Springs Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Palm Springs Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Palm Springs Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Palm Springs Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Renaissance Palm Springs Hotel?
Conveniently located restaurants include Great Shakes, The Sandwich Spot, and Tommy Bahama Marlin Bar & Store.
Are there opportunities to exercise at Renaissance Palm Springs Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Renaissance Palm Springs Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Palm Springs Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Renaissance Palm Springs Hotel?
Many travellers enjoy visiting Village Green Heritage Center (0.9 km), McCallum Adobe (0.9 km), and Our Lady of Solitude Church (1.1 km).
Does Renaissance Palm Springs Hotel have any great views?
Yes, guests often enjoy the mountain view available here.