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The Saguaro Palm Springs

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The Saguaro Palm Springs
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1,028 Reviews from our TripAdvisor Community

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Showing 942: English reviews
edwards afb, United States
Reviewed yesterday NEWvia mobile

The reason I'm giving this a lower rating is because when you book through hotels.com which is Expedia, this location overcharges the card. Myself and another gentleman who was staying on the property both experienced this in excess of $200 in additional charges that the front desk could not understand nor remedy. The staff was extremely friendly and helpful and...

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Helpful?
Thank Noemi L
Denver, Colorado
Reviewed 2 days ago NEW

This motel charges substantially different prices for the same room depending on what nights you stay there. I thought that I had reserved a room for four nights at $229 a night plus tax. When I checked out, my bill showed that in fact the first night the room cost $229. But, the next three nights were $219, $299 and...

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2Thank maicf
Reviewed 1 week ago NEW

We held a wedding reception at the Saguaro and were deeply disappointed in the service, the negotiations and the final product. Everyone we talked to was overruled by someone else later on. No attempt was made to make us feel special for the tens of thousands of dollars that occasions like this require. Do yourself a favor and avoid this...

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1Thank Brad P
JoshPS, General Manager at The Saguaro Palm Springs, responded to this review

Hi Brad P, I have just read your review and extremely disappointed to hear that you incurred so many challenges. We take great pride in our service and I would very much like the opportunity to speak with you regarding your feedback. Please email me at jbrown@thesaguaro.com Regards Josh

New York City, New York
Reviewed 1 week ago

We held our "party" wedding reception on NYE at the Saguaro and it was a disaster from the start. Our "real" reception was at the Sinatra estate and that was fab. First of all, the staff at the Saguaro needs to be completely replaced. None of them has any idea about customer service. We had a room block but our...

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1Thank Deborah G
Chicago, Illinois
Reviewed 1 week ago

My husband and I had a good experience at this hotel. Check-in went smoothly and the front desk was very cordial. It's a very colorful hotel with a fun vibe. Our room was fine. We had a nice view of the pool and mountains. The bed was very comfortable and the room stays nice and dark for those that like...

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Helpful?
Thank Na-Slo73
avalon1025
Reviewed 1 week ago

Stayed at the hotel over New Year weekend, the room was fine but the TV didnt work which was hard since it was pouring rain and all we wanted to do was watch TV (all static and a tiny picture within the screen of the TV). I plugged in the hotels hair dryer and the bathroom socket began to spark...

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Thank avalon1025
calabasas,ca, United States
Reviewed 2 weeks ago via mobile

We checked into the hotel at 2:30 PM New Year's Day. The receptionist that checked us in was rude and dismissive and told us we arrive too early to check in and we have to wait till 4 o'clock. We returned at 10:30 PM to pick up the keys to our room and they changed our room, when we walked...

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2Thank Brenda S
London, Canada
Reviewed 2 weeks ago

This hotel is not what we were looking for. From the very beginning once you enter the reception area you can tell this is a party place that probably appeals to hippy types. The bright colors are over the top, the lobby had a bunch of kids playing foosball, and a few people were sitting at the bar/grill. We decided...

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1Thank Maureen S
JoshPS, General Manager at The Saguaro Palm Springs, responded to this review

Hi Maureen S, thanks for submitting feedback on your visit. I am ever so sorry we failed to impress you. I'd very much like the opportunity to speak with you about your visit. Feel free to contact me directly at jbrown@thesaguaro.com Regards Josh

Great Falls, Montana
Reviewed 3 weeks ago via mobile

Six of us for one night. My mom, husband, and three teens. Everyone loves it! The room is poolside (beautiful pool and two hot tubs) and has two bedrooms (1 king, 1 queen), and a pullout couch in living room. Every bed has an accompanying tv. Room not fancy, but cute, comfortable. Lobby super cute- ping pong...Staff friendly, helpful, efficient....

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3Thank suzyq406
Tumut, Australia
Reviewed 4 weeks ago via mobile

What a cool place! VERY colourful rooms! Very comfortable though. Only concern would be if you woke up in the morning with a hangover, the Fluro pink may exacerbate the headache! Hahaha - great experience and a place that could not possibly be forgotten!

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5Thank Happytraveller1901

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
To know Palm Springs is to love it or the style, there's an undeniable lure to this oasis of desert modernity in the heart of Palm Springs. The Saguaro offers a sense fun and uncomplicated design, food and service. Guests enjoy our resort style amenities including our pool, 24-hours fitness room, morning yoga, touring bikes, boutique spa and two restaurants. Guestrooms & Suite - All with a patio or balcony - Flat screen HDTVs• - Large desks - iPod docking station - On-demand movies and music - Bathrobes - Coffee maker - Mini-refrigerator Services & Amenities: There are certain standards by which a visit to Palm Springs is judged, such as pool time and the scenery that goes with it, the quality of architecture and design, and perhaps most importantly, the ability to enjoy the desert landscape and air, preferably with cocktail in hand. By all accounts, the Saguaro has you more than covered. -Pet-friendly with no fee -Self parking* -WiFi* -Daily yoga* -Use of Touring Bikes -Complimentary airport and town shuttle* *Included in daily resort fee of $25.00 USD per night. Meetings & Events: Palm Springs is a destination for meetings and events more than ever, seducing planners with 350 days of sunshine a year and abundant golf, shopping and desert curiosities. The Saguaro features several flexible event space options and is ready to host your event, whether it's hosted in our one of our two ballrooms, garden courtyard, in a private dining room. ... more   less 

Additional Information about The Saguaro Palm Springs

Address: 1800 E Palm Canyon Dr, Palm Springs, CA 92264-1617 (Formerly The Saguaro Palm Springs, a Joie de Vivre Hotel)
Region: United States > California > California Desert > Palm Springs
Price Range: $211 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saguaro Palm Springs 4*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, TripOnline SA and Jetsetter so you can book your The Saguaro Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Palm Springs
Palm Springs Holiday Inn
Hotel Style:
#7 Top resorts Hotel in Palm Springs
#9 Spa Hotel in Palm Springs
#10 Luxury Hotel in Palm Springs
#12 Family Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Saguaro Palm Springs staff and other travellers.
34 questions
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Los Angeles, California
Huntington Beach, California
25 days ago
Sheffield, United Kingdom
7 months ago
San Diego
4 months ago

See all questions (34)

Questions? Get answers from The Saguaro Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the corner suite ..... it was excellent - room 311”
 of 5 bubbles letag2013, 27 Nov 2016 | Read review
“Pool side rooms are definitely fun and vibrant but avoid them if you want more quiet as the pool can be quite the party place all weekend!”
 of 5 bubbles grantl319, 8 Nov 2016 | Read review
“Just make sure the heater is working because it's COLD at night.”
 of 5 bubbles alvaradoisidora, 2 Nov 2016 | Read review
“avoid the one on the fist floor”
 of 5 bubbles Milan_ItalyTraveler, 30 Oct 2016 | Read review
“We had a ground floor room which would be convenient if you were to be spending time at the pool.”
 of 5 bubbles JO92373, 15 Oct 2016 | Read review
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