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Embassy Suites by Hilton Hotel Palm Desert

PricelineUSD 77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 141*
USD 77*
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USD 98*
USD 96*
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Embassy Suites by Hilton Hotel Palm Desert
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885 Reviews from our TripAdvisor Community

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Showing 875: English reviews
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Reviewed 3 days ago NEW

Dated hotel with small bathrooms and noisy Air Conditioners with no place to sit outside near your room without going to the pool. Food was terrible. The pasta primavera was basically raw thin slices of squash with fettucini drowning in cream of broccoli soup and the pancakes at breakfast were like rubber.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Donna C
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 23 March 2017 via mobile

I stayed here for a weekend during a guys trip to the desert. This hotel doesn't look like your typical Embassy Suites on the outside. The usual open center area of the hotel is actually open air and the pool is there. There are lots of grassy areas with chairs and a bar / dining area on one end. This...

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Helpful?
1Thank Josh R
About Hotel's Favourite Review
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Josh R for the great review of our hotel and our service! Thank you for acknowledging Daniel and our staff for the great service they provided for you! We appreciate your loyalty and we hope to welcome you back. Thank you again.

Zseller
Reviewed 5 days ago NEW

Was in town for a golf outing and decided on the ES location I have stayed here previously so I was familiar with the property. The staff was very friendly and accommodating The property is a little tired but have stayed at far worse. Still the great breakfast option and evening reception like at all other ES's

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Helpful?
Thank Zseller
Santa Monica, United States
Reviewed 6 days ago NEW

Hilton is wonderful. The management at Embassy Suites Palm Desert is horrendous. I have been accommodated at Hilton Hotels for extended stays of six weeks or more during the Holidays, just outside of Manhatten​ with more consideration. I was there for only a few days (thankfully) but there were other guests who had paid in March, but were not properly...

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Helpful?
Thank E746GFstevenm
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon E746GFstevenm Thank you very much for your review and your feedback. We appreciate your honest feedback and giving us the opportunity improve our product and service. We are close to completing beautification of our courtyard that started last week and ending this week. We have been diligent in informing our guests through our website and pre arrival emails...

Norwalk, California
Reviewed 1 week ago

Although there was construction at this site staff made us feel very comfortable Breakfast was very good Managers reception had lots of choice beverages to choose from Francisco and his staff was very helpful I needed my muffin warned staff accommodated me

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Travelors097
Scotland, UK
Reviewed 1 week ago

We chose this hotel as we were attending the Indian Wells Tennis Tournament. The room was a suite with a bedroom, bathroom, lounge and fridge and microwave. I would rate this as a 3 star hotel. The self-service breakfast was average. There is a free drinks hour in the evening but we did not attend this. We had free wifi...

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Helpful?
Thank Scotswaehae
Dallas, TX
Reviewed 1 week ago

Went to check in at 3:00PM on a Monday and was told no rooms available. The hotel was dead. I asked to speak to front desk supervisor and was again told no rooms. The lobby was hot and I felt as if this hotel is running down.

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Helpful?
Thank brownard
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon Brownard Thank you for your review. We apologize that we weren't able to accommodate your early check in. We typically check you in if the room is ready when you arrive especially when we are close to 4pm check in. It's in our best interest to let you come in and enjoy our facility. Thank you again for...

Troy, Michigan
Reviewed 1 week ago

Reviewers either love or hate this hotel with nothing in between. I very much enjoyed my stay and found the room to be in good condition with excellent air conditioning. I was surprised that such a huge room had so small a bathroom, but it was well ventilated which made a huge difference (most bathrooms even in new luxury hotels...

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Helpful?
Thank fcrane35
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you fcrane35 for your review! We are glad that you enjoyed your stay with us! Thank you for acknowledging Francisco! We are happy to have him onboard. We are continuously trying to improve our guests experience and we are happy to see the result with you! Thank you again. Sincerely Guest Relations Manager

San Jose, United States
Reviewed 1 week ago

I loved being able to get out of your typical air conditioning Embassy Suites with all the seating, tables and lounge chairs around the place. It was a pleasure to eat outside. The Starbucks and Albertsons next door was wonderful. It's a short mile to walk to shopping. This place is very close to Indian Wells golf course too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nancy A
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Nancy A for your great review of our property! We appreciate you taking the time to let us know of your experience. We are happy to see you had a great time! Thank you again. Sincerely Guest Relations Manager

Bonita Springs, Florida
Reviewed 2 weeks ago

My husband and I stayed her for 3 nights. In our opinion, the hotel isn't up to Hilton standards: It has a bit of a run-down feeling in certain places and isn't well-maintained. Each morning at breakfast, no matter where we sat, the tables looked like they hadn't been wiped down. All common doors were loaded with finger prints. At...

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Helpful?
2Thank VBSam
Management response:

VBSam, We apologize your visit was not up to your standards, or ours. We are pleased to let your future and returning clients know that we are upgrading our facilities; we will be updating our courtyard during the month of May, and our pool area beginning in July (2017). We will be reviewing your comments with our new Food and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $118 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Embassy Suites By Hilton Hotel Palm Desert California Desert
Hotel Style:
#7 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
11 questions
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Vista, California
Vista, California
over a year ago
Olympia, Washington
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would suggest 3rd floor so you do not have anyone above you”
Zseller, 22 May 2017 | Read review
“Third floor, with view to the north. But at least until this mgt. team is purged, don't bother.”
PatF369, 11 May 2017 | Read review
“Away from the kitchen area to avoid late night conversations.”
  • Tiny space between toilet and door.
  • Nice mini kitchen area.
  • Sink next to the beds was nice.
  • Always appreciate the USB ports near the bed.
262carlosn, 11 May 2017 | Read review
“Most rooms will have morning sun or afternoon sun, so choose your preference. Some are away from the pool, and thus quieter.”
bruceh561, 2 Apr 2017 | Read review
“First floor rooms are much more convenient”
Q1850TRpaulc, 28 Mar 2017 | Read review
5 of 5
Priceline
USD 77* /night
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EmbassySuites.comUSD 98
Booking.comUSD 96
TripAdvisorUSD 96
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*Disclaimer
Prices are for 1 room, 2 adults
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